EZ Living Interiors - Holywood Reviews 

1,573
•
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB

•

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Rated 5 out of 5 stars

Great shop with unique furniture and beautiful wall art . Amazing customer service ,great staff very helpful. Rich Chambers such an amazing guy very patient and helpful l give him a 10/10 for great... See more

Company replied

Rated 5 out of 5 stars

Samantha Moffett was most helpful with information, filling in those gaps we sometimes have about certain products..aiding me in an eventual purchase. I appreciate that. Thank you. Ian.

Rated 5 out of 5 stars

Great experience yesterday at EZ living. Our sales agent Rich Chambers was excellent. Really knew his stuff and gave us great advice on picking the new furniture. Will certainly be back!

Company replied

Rated 5 out of 5 stars

Served by Samantha Moffett. Samantha was very helpful when I was looking to buy office furniture. She was very informative of the products and nothing was any trouble to her. She also made me a lovely... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Mattress Store
  6. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,573)

2,538 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Rich took the time to understand what we wanted and guided us through the process with knowledge and patience. He answered everything we asked and we were delighted to place the order

20 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team member Rich

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Rated 5 out of 5 stars

Great choice of products and excellent…

Great choice of products and excellent service from the assistant. Thank you

29 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Brilliant service!!!

Brilliant service!!!! Rich Chambers was amazing he looked after us and went above and beyond to get us a bench from other stores. Thank you so much!!

18 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Niamh

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team member Rich

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, sales assistant extremely helpful

28 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Philip,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Terrible service

Terrible service. We have waited since may for our table to arrive its now September and the table came but not the full set. We have to wait a further 4 weeks for the benches to come. Disgusted!!!! We spent alot of money in there with also buying a sofa! I wouldnt recommend at all.

2 May 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

Please accept our genuine apologies for the delay with your order. Unfortunately, there can occasionally be delays from our suppliers which are outside of our control, and we appreciate your patience while our sales team liaised with you while you await the remaining items from your order.

If you require any further assistance in the meantime, please reach out to our Customer Care team at customercare@ezlivinginteriors.com and we will be happy to assist.

Kind regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

This is the third time we have ordered…

This is the third time we have ordered from EZ Living Belfast. We always get excellent service from this company. Samantha who helped us with our order was fabulous nothing was too much trouble, and we also have always been kept up to date with delivery etc. I also found the quality of their items we purchased to be excellent. Would happily order from the again.

27 August 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Margaret,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Samantha was very helpful in helping us…

Samantha was very helpful in helping us choose or luxury sofa. The store had an excellent range of sofa’s on display. Would be my first store to call on when looking for future items. Well done EZ living interiors.

26 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Terry,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We recently visited the Holywood…

We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson being intrusive.

13 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi David,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great overall experience.

The store had a great range of furniture and we found exactly what we wanted. The quality and price were excellent and communication and delivery first class. Above all the staff were knowledgeable and helpful and friendly.

22 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Ronnie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

easy collection

easy collection. loved my goods.

20 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Elizabeth,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We were in store looking for a chair in…

We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could see it beside the colour of the sofa and then measured both of them for me.

9 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fantastic service

contacted prior to the delivery which saved me from taking time off work, the two fellas where prompt, polite and very helpful.

16 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Bill,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very friendly and helpful staff.

Very friendly and helpful staff.
Helped with choosing colour and fabric
spending a lot of time with us
Pretty happy with customer service.

19 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Anaida,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent store and professional service.

Excellent store, very well laid out and a great selection of products. The sales person, Julie Armstrong, was a great help with helping to make this an easy, no hassle purchase.

14 August 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Karl,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Overall experience was excellent

Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I chose until the 1st December.

Rich was a very helpful and friendly staff member who was professional throughout the whole process. Would highly recommend asking for him if you are purchasing from the Store at Holywood Exchange.

16 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Linda,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

This is the second time we have…

This is the second time we have purchased in EZ Living Holywood. First time was a bed and second time round was sofa, accent chair and footstool. Both times we have been served by Dylan who was great! Went above and beyond to help me pick my footstool! Highly recommend going here and asking for Dylan! Thanks 😀

5 September 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Laura,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Approachable and knowledgeable staff

Approachable and knowledgeable staff, very customer orientated. Great variety of products and great quality too. As a repeat customer i look forward to many more purchases in the future!

14 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Jennifer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service from Dylan Rhodes would…

Great service from Dylan Rhodes would certainly recommend

14 August 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Ann,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 2 out of 5 stars

Very disappointed

Lovely staff and very helpful.
I purchased a king coil mattress. It was very comfortable and we were very happy with it at the time. I explained I had complex spinal issues and a wheelchair user. My husband has had spinal surgery also.Now just over two years later we are both finding it very uncomfortable and waking in pain every morning. To the extent We don’t know how much longer .we can tolerate it. We have been in contact with customer services and they have had the mattress inspected and don’t think there are any manufacturers issues. Not their problem if you are now uncomfortable the CUSTOMER SERVICES RESPONSE was.(I WOULD LIKE TO CLARIFY THT BACK PAIN CANNOT BE CAUSED BY A MATTRESS. PERCEPTION OF COMFORT IS SUBJECTIVE AND VARY BASED ON THE SLEEPERS WEIGHT , BODY TYPE AND TYPE OF BASE or foundation the mattress is placed on.
When a mattress has a 10 year warranty I didn’t expect to be having to consider another one. At these prices I hoped for a lot more
I ASKED if there would be a topper that could help us to be more comfortable .As There were no other option available to me.
While I have been offered the option of a mattress topper it is at my OWN COST Very disappointed . I feel I have no other option as I need a comfortable nights sleep. I appreciate the store helping me try the topper . Through it all I feel that I was doubted and felt uncomfortable at the store . I have now purchased a topper at my own expense as I could not afford another expensive mattress. I now feel a warranty means not a lot. I was told 1-2 weeks delivery. Ordered 10 th sept !!!

17 August 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Ruth,

Thank you for taking the time to share your feedback. We’re sorry to hear that you have been disappointed with the comfort of your mattress.

To provide context, we arranged for the mattress to be inspected and liaised with the supplier regarding your concerns.

While the inspection did not identify a manufacturing fault with the mattress, we understand that comfort is very personal. We have therefore worked to offer the Extended Life Support topper as a possible option, and arranged for you to be able to try the topper with your existing mattress in store before deciding whether it is suitable for you.

We hope this helps you find a more comfortable solution, and we appreciate you giving us the opportunity to assist.

Kind regards,
Customer Care | EZ Living Interiors

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