Everything Branded UK Reviews 

2,892
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and going above and beyond to ensure a smooth process. Many highlight the excellent product quality, noting items often exceed expectations and match design proofs perfectly. The ordering process is frequently described as efficient, with fast turnarounds and timely deliveries, even for last-minute requests, reflecting outstanding service and clear communication. However, some customers noted significant customer service issues, reporting unresponsiveness, disconnected calls, or a lack of follow-up on inquiries. A few others also experienced problematic order fulfillment, with missed deadlines, incorrect items, or orders not arriving as expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and excellent... See more

Product

Customers consistently note positive experiences with product quality, with many praising the good quality... See more

Order

Reviewers highlight positive aspects of order, often finding the process very easy and simple to make or... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness,... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

Jay, without doubt, was exceptional. Incredibly prompt. Polite. And nothing appeared to be to much trouble, even though there were several rounds of corrections. I would not hesitate to use these guys... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,892)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great promo items supplied by…

Great promo items supplied by Everything Branded. Jay S made the whole ordering and deign process easy, and kept me up-to-date on delivery times. Will definitely use again. Thank you

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Great advice on products, fast, efficient service and Triesha Meon was so helpful!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the second time I have used Everything Branded, and I again had the pleasure of working with Patrick for this project. I already reached out with a super tight turn around, but Patrick was able to make things possible and even had it delivered a day early! Thank you again.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Ask for Shrina - she'll keep you right!

Shrina was very helpful in providing options for me to choose from for our new branded keyrings. I received a call from her to talk through what I was thinking of, and then she followed up with an email of options. Shrina is very easy to talk to and clearly quite knowledgable of her industry!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Having Ivan Dizon as our account…

Having Ivan Dizon as our account manager made purchasing the right merchandise easy.
He helped each step of the way and provided great service, because of him when our next merchandise requirement comes up I will be reaching out to him and Everythingbranded.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Everything Branded - well worth the time ...

I was pleased with Everything Branded because they were attentive, kept you in the loop at every step, and above all very quick in producing the requested items - in fact they turned everything around in 4 days. Wonderful experience!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and delivery!

Daniel O was super from start to finish, he helped with our product selection, design and ensured we had it delivered on time. It was so seamless, and such great customer service, I usually never leave reviews but they really delivered!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Ordered some promotional items online and was immediately contacted by Triesha Meon, who has been amazing and helped me every step of the way. Items now received and great value for money. Would definitely use this company again. Best customer service I've had for a long time. Thank Triesha.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Great products, speedy turnaround, honest communication

I placed a merch order that we needed a fast turn around on. Daniel O was working with us on this, and was always very quick to respond, transparent, and always kept our deadline at the focus so that we wouldn't miss it. I had a lot of questions while going through the order and he was patient with them all. The order arrived in time, and the products were perfect! We attended a careers fair at a university and got a lot of positive feedback on the products. Will definitely be placing all future orders through Everything Branded!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Patrick was really helpful and responsive.

Patrick was so helpful and responsive. He advised on which pen to order so there would be no delays. Then he checked my design carefully to make sure it would print clearly - he even had my design modified so there wouldn't be any bleed between the letters. My pens arrived in double quick time, ready for my upcoming show - and they look brilliant.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Jobs well done

Prompt and efficient

21 March 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your feedback! We’re glad to hear that you found our service prompt and efficient. We look forward to serving you again!

Rated 2 out of 5 stars

Late and terrible customer service

Products we ordered were great quality but they sent the order to the wrong place dispite me having to manually type the address to them via email as they don't have a system to input that in.

So order got lost for a few days while with courier, and missed the deadline they said they would have it here by. I emailed them and got a reply every few days, and never got any follow up to confirm I got the items after they messed up.

6 March 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Patrick provided outstanding service

Patrick provided outstanding service, going above and beyond to ensure everything was perfect. The merch he created looks amazing, and I’ll definitely be returning to Everything Branded in the future!

26 March 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for your kind words! We're thrilled to hear that Patrick went above and beyond to make sure everything was perfect and that you’re happy with the merchandise. We truly appreciate your feedback and are excited to hear that you'll be returning to Everything Branded in the future. We look forward to working with you again!

Rated 1 out of 5 stars

Poor quality products

Poor quality products, water bottles purchased looked like the logo had been stuck on like a label as opposed to printed onto the metal. Complaints were not taken on board even with photographic evidence and eventually I was got ignored.

4 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Lyndsey.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Great Quality even Better Service

I recently searched for customised water bottles for my company and came across Everything Branded online. I requested a quote, and Shrina promptly contacted me, understanding our needs and sending over a quote in no time. The price was competitive, and she provided excellent assistance throughout the process. We were in a bit of a hurry to receive the products, and although the estimated delivery time was 1-2 weeks, we were pleasantly surprised to have them delivered within just two days. Shrina personally reached out to inform us of the expedited delivery, which was a nice touch. The quality of the products was superb, and I would certainly recommend Everything Branded. Their customer service deserves a big thumbs up!

7 March 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like you had an amazing experience with Everything Branded! Shrina really went above and beyond to make sure everything was smooth, from quick responses to ensuring your order arrived earlier than expected. It’s always great to hear about companies that not only deliver great products but also provide top-notch customer service.

Rated 5 out of 5 stars

Ivan was really helpful

Ivan was really helpful - he answered my many calls and emails in a timely manner and ensured that my bags were sent on time!

10 March 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like Ivan really went the extra mile to make sure everything went smoothly for you! It’s great to hear that he was so responsive and made sure your bags were sent on time. Good customer service like that can make such a big difference. Thanks for sharing your positive experience

Rated 5 out of 5 stars

Every order from Everything Branded is…

Every order from Everything Branded is made easy with Ivan. He is very helpful and patient which improves the overall experience. Will continue to purchase from Everything Branded in the future.

26 February 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great that Ivan’s support made such a positive impact on your experience! Sounds like Everything Branded really values customer satisfaction. It’s always nice to have someone you can rely on for smooth orders. Looking forward to seeing what else you’ll get in the future!

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