Eversfield Organic Reviews 

5,151
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers had a great experience with this company. Customers truly love the exceptional quality of the organic meat and fresh food products, frequently mentioning that items arrive wonderfully chilled, securely packaged, and absolutely delicious. Consumers also deeply appreciate the smooth online ordering process and the reliable delivery service that consistently meets their daily expectations. However, some people mentioned encountering unhelpful customer support and unprofessional communication when attempting to resolve delivery problems or missing items. A few customers also noted receiving disappointing products, such as poorly trimmed cuts or items that completely fell below expectations on various rare occasions.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the organic meat and poultry are consistently... See more

Quality

Clients share positive opinions on quality, consistently highlighting the tender texture and delicious taste... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping and secure... See more

Order

Customers consistently note positive experiences with order processes, frequently praising the easy website... See more

Customer service

Consumers find customer service to be mixed, with many reviewers praising outstanding, personal support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a large family here in Scotland and get all my meat twice monthly from Eversfield and find it amazing. Everything arrives fresh and chilled and I find it fairly priced considering the quality.... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quality of the meat orders I have received to date. Cuts individually well packed for easy storage, straight into freezer. And the overall packing is great, even in this heatwav... See more

Company replied

Rated 5 out of 5 stars

We have had a few of Eversfield’s organic meat boxes now and the quality is always excellent. Our most recent order sadly went missing - a DPD issue, not at all Eversfield’s fault - and the response w... See more

Company replied

Rated 5 out of 5 stars

This is an amazing company - I am so glad I found them - they are totally trustworthy and everything is beyond perfect and delicious ! Their products are as they define - aged beef, poultry fish - all... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. also in
  3. Butcher Shop
  4. Organic Farm
  5. Organic Shop

Written by the company

Eversfield Organic offers organic produce including meat, dairy, wild fish & game for delivery across the UK. Our story began in a small corner of Devon with a dream of producing the finest quality food, with animal welfare and care for the environment at its heart. Our commitment to organic farming lives on today through the network of exceptional producers who share our vision for a better way to farm. We're firm believers that every home should enjoy the quality and flavour of organic produce. That's why we bring fresh, Soil Association-certified organic meats, dairy, wild fish, and game from Devon's lush pastures and beyond, right to your doorstep. Choose from a carefully selected, ready made box or build your own box for a one-off or regular delivery. Think of us as your local organic butchery, just a click away. Meat and Fish Broths & Bones Wild Fish & Game Dairy

Why Eversfield Organic?

Written by the company

We are committed to the organic way of life!
We believe proper food should not require the destruction of natural order, the persistent use of antibiotics or the spreading of chemicals over our land. Our naturally diverse environment needs a little nurturing to help it thrive and provide us with naturally nutritious soils to sustain both crop and livestock. Organic offers a better deal for all; including our customers. Absent of a wealth of harmful chemicals and packed with higher levels of important nutrients, we think enjoying organic food is a no brainer.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(5,151)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premium Quality. Beef mince and steaks are the best…

Beef mince and steaks are the best ever, very happy to support farmers and the quality is premium and the taste wow, this is the way it should be. Very happy customer indeed. 😊

28 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear C Goss,

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our beef mince and steaks. 

Supporting farmers and providing premium quality meat is our top priority, and we're delighted that you are so pleased with the taste. 

Fran
Best wishes,
Eversfield Organic

Rated 5 out of 5 stars

Brilliant flavour and very tender meat

Brilliant flavour and very tender meat. No pesticides is important to me.
Love the flavour of the pork, the chicken and the beef.
Roast pork loin is great with a pear and Apple compote, tender and so full of flavour. Pork tenderloin makes superbly flavoured, tender juicy escallopes when breadcrumbed and fried.
The beef is great as steaks and as stews, especially steak and kidney!

23 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you so much for your wonderful review!

We are delighted to hear that you enjoy the brilliant flavour and tenderness of our meat. Your suggestions for roast pork loin with pear and apple compote and pork tenderloin escallopes sound delicious. We're thrilled that you find our beef versatile for both steaks and stews, especially steak and kidney.

Your feedback means a lot to us, and we look forward to continuing to provide you with high-quality, flavourful meat.

Best wishes,
Fran

Rated 5 out of 5 stars

Great products

Great products, great quality and on time delivery every time. Really happy to support our organic farmers.

Great idea to have loyalty points and subscription deliveries with varied content. Super service even during your recent IT challenge.

26 June 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Ryno,

Thank you for your fantastic review!

We're thrilled to hear that you're pleased with our products, quality, and reliable delivery service. Supporting organic farmers is a mission we're passionate about, and it's wonderful to know you share in that commitment.

We appreciate your positive feedback on our loyalty points and subscription delivery options. Your kind words, especially regarding our service during the recent IT challenge, mean a lot to us.

Thank you for your continued support!

Best wishes,
Fran

Rated 5 out of 5 stars

Fantastic Eversfield

I have used Eversfield Organic several times for meat orders, and every time there products are delivered on time and taste wonderful. The fact that all their meat is free range and organic is the main reason I continue to use them. Well done Eversfield and long may you last.

17 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Alwyn,

Thank you for your wonderful review! We're delighted to hear that you've had consistently positive experiences with our meat orders and that you appreciate our commitment to free-range and organic products.

Your support and kind words mean a lot to us, and we're dedicated to maintaining the high standards you value.

Best wishes,

Fran

Rated 4 out of 5 stars

Really delicious meat

Really delicious meat. Can’t fault quality or taste. Only gave 4 star review as delivery was later than expected and was very slightly starting to thaw out.
However, quality and taste meat was excellentb

14 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Leonie,

Thank you for your feedback and for the review! We're thrilled to hear that you found our meat delicious and of excellent quality.

We apologise for the delay in delivery. We'll work on improving our delivery process to ensure your next order arrives on time and in perfect condition.

We appreciate your support and look forward to serving you again soon!

Best wishes,

Fran

Rated 5 out of 5 stars

Great choice and quality

I buy from Eversfield occasionally- when I'm in the UK visiting my family. The quality of the products is great, customer service very good and I have no hesitation in recommending them. This time round I particularly enjoyed the pig cheeks!

16 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Catherine,

Thank you for your lovely review! We're delighted to hear that you enjoy our products and customer service whenever you visit the UK. It's wonderful to know that you particularly enjoyed the pig cheeks this time.

Your recommendation means a lot to us.

Best wishes,
Fran

Rated 5 out of 5 stars

The quality and service is always to…

The quality and service is always to the same high standard and I love it!
Thank you.

28 June 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Mrs C,

Thank you so much for your kind review! We're delighted to hear that you consistently enjoy the high quality and service we strive to provide. Your support means a lot to us, and we're grateful to have you as a loyal customer.

Best wishes,
Fran

Rated 5 out of 5 stars

Delivery too late - DPD fault!!

Had to re-ring as website kept adjusting order as different stock of pig's cheeks. Really happy you had them, as unable to get anywhere in Bristol. Delivery I was told would be by DPD by midday (needed for that evening). Arrived at 1745, so unable to use for dinner party that evening. Contacted DPD who said order was not put in for a.m delivery.
Disappointed as was happy you had stock.

Eversfield contacted me regarding this, with the instruction to DPD for a.m delivery. So it appears that DPD are at fault. Customer service's have been great and I appreciated their response and actions.
Will use them again for sure.

29 June 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Elizabeth,

Thank you for your review.

I am sorry about your recent delivery; this is not the standard that we aim to deliver. I apologise for the inconvenience caused and will be in contact with you shortly to discuss this matter further and ensure we can make it right.

Best regards,
Fran

Rated 5 out of 5 stars

Great Company with delicious produce

I have been loyal supporter of Eversfield Organic for several years now, and every buying experience has been impeccable.
The website is very easy to use, the meat arrives on time and in very good condition and all the produce has been exceptional quality! I love the fact that I can obtain locally sourced, truly 'happy' meat and I also love the fact that I can buy venison and game birds, as well as under-loved cuts such as Ox cheeks, beef and lamb heart, ox tongue, kidneys. liver, etc.
Their fish selection is also good, although I prefer to buy fish from my local fishmonger.

Another perk is that you can return the wool they use for insulation and this can be re-used - very sustainable!
I would happily recommend them to anyone wanting good quality, ethically sourced meat.

22 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Helen,

Thank you for your wonderful review and for being a loyal supporter of Eversfield Organic for several years. We are delighted to hear that you find our website easy to use and that our products consistently meet your expectations.

Your appreciation for our ethically sourced, high-quality meats, including venison, game birds, and under-loved cuts, means a lot to us. We're also pleased to know that our sustainable packaging solutions, such as the reusable wool insulation, have been beneficial for you.

Thank you for recommending us, and we look forward to continuing to provide you with exceptional products and service.

Best wishes,
Fran

Rated 5 out of 5 stars

Great Meat and Service

Eversfield Organic offer a great selection of high-quality organic meats. I have used them for almost 4 months and I have been happy with all of my orders so far.

22 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Luke,

Thank you for your wonderful review!

We're delighted to hear that you've been happy with all of your orders over the past four months. Providing high-quality organic meats and a great selection is what we strive for, and your positive feedback reaffirms our efforts.

Thank you for choosing Eversfield Organic.

Best wishes,
Fran

Rated 5 out of 5 stars

100%

Top quality organic produce, promptly delivered.

1 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear David,

Thank you for your fantastic review!

We're thrilled to hear that you're pleased with the quality of our organic produce and our prompt delivery service. It's wonderful to know we're meeting your expectations.

Thank you for choosing Eversfield Organic!

Best wishes,
Fran

Rated 5 out of 5 stars

I love this company

I love this company, their products are the best, and you can trust them, to be healthy meat. Their customer service is wonderful, quick, and if there is any mistakes they will go out of their way to put things right. i am very impressed with them.

22 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Naomi,

Thank you so much for your wonderful review!

We are delighted to hear that you love our company and trust the quality of our products. Your kind words about our customer service mean a lot to us, and we're glad to know that we've met your expectations.

Thank you for being such a valued customer.

Best wishes,
Fran

Rated 5 out of 5 stars

Top quality meat !!

Absolutely love this meat , I buy beef brisket for slow cooked stew and it never disappoints !!

22 July 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Dear Lee,

Thank you for your lovely review from all of us at Eversfield Organic

Rated 1 out of 5 stars

Phoned around order i wanted to place

Phoned around order i wanted to place. Phone box full and tried various extensions and still no answer! Very poor customer experience and no want to get any queries from.

21 May 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

I’m very sorry to hear about your experience trying to contact us by phone. We strive to provide excellent customer service, and I sincerely apologise that we fell short on this occasion.

We have been experiencing a high volume of calls, which may have led to the voicemail being full. I completely understand your frustration and appreciate you bringing this to our attention. We are looking into this to ensure it doesn’t happen again.

If there is anything I can assist you with, please let me know, and I’d be happy to help. You can also reach us via email, and we’ll respond as soon as possible.

Best regards,
Fran
Customer Care Executive
Eversfield Organic

Rated 5 out of 5 stars

Fantastic meat and service!

I have been a loyal customer to Eversfield for the past 2 years. I haven’t bought meat from anywhere else since because the quality and flavour is unmatchable! And knowing it is ethically sourced, 100% organic and supporting local farmers makes the meals even more enjoyable! The team offer exceptional service and always go above and beyond. I would definitely recommend Eversfield to anyone looking for a hassle free grocery service you can trust, with delicious produce!

3 May 2024
Unprompted review
Rated 5 out of 5 stars

I’m on my fourth order from Eversfield…

I’m on my fourth order from Eversfield and I’m really happy! I never thought organic produce would be accessible to me due to the price but I realised it was better to eat less high quality produce and it’s encouraged me to try to eat more vegetables. I’ve got the bundle this time so I’m really looking to having a range of options and putting more thought into how and what I cook now.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfection from Purchase to Plate

I purchased the Organic Chicken Box and Rib Eye Steaks - meat is packaged perfectly - tasty - and above all healthy for our family.

Website is user friendly - informative and gives me feel good vibes with every purchase I make.

Highly recommend Eversfield Organic for championing Organic produce from Purchase to my Plate. 👍

24 April 2024
Unprompted review
Rated 2 out of 5 stars

I don't know what's happened to their…

I don't know what's happened to their meat but its not the same as it was the last time I ordered from them, the Ribeyes don't look like ribeye and the quality is poor. This was never an issue before . I was told when I called that the Family had sold the business when I called ,that seemed out of the blue especially as I know their story and that was mainbreason I started using them. Will not use them again

23 April 2024
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Hello,

Thank you for your review. We appreciate your previous support and are sad to hear of any disappointment you've experienced with your recent order. 

Indeed, there was a change in ownership in October 2023, stemming from financial difficulties faced by the previous owner. This transition was undoubtedly challenging for all involved, yet it was essential for the continuity of the business. The new owners recognised the dedication and potential of our team, as well as the value of our business, which is why they stepped in to ensure its survival.

It's important to emphasise that despite the change in ownership, our core values remain unchanged. We continue to uphold our commitment to delivering high-quality organic produce sourced from a trusted network of certified farmers. Our butchery and the skilled team behind it have also remained consistent throughout this transition.

We're disheartened to hear about your dissatisfaction with the recent quality of our meat. We would appreciate the opportunity to investigate this matter further and make things right for you. Please feel free to reach out to us directly so we can discuss your experience in more detail and work towards a resolution.

Best wishes, 
Ashleigh 
Eversfield Organic

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