Evernote Reviews 

2,387
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,291 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the application's ability to manage text and organize information, finding it a convenient tool for both professional and personal use. People also value its cross-platform functionality, allowing seamless access across various devices like phones, tablets, and computers. The interface is often described as clean and user-friendly, with some noting improvements in synchronization and overall stability over time. However, a significant number of reviewers express dissatisfaction with the pricing, citing frequent and substantial increases that make the service too expensive. Some people also find the constant updates and new features unnecessary, interfering with simple text processing and leading to a less streamlined experience. There are also mentions of occasional bugs, slow performance on desktop, and issues with specific functionalities like keyboard shortcuts or PDF annotations.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, with many long-term users expressing appreciation... See more

Application

Users describe ambiguous interactions with the app, with many long-term customers expressing satisfaction and... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing long-term... See more

Price

Clients share negative opinions on price, with many expressing frustration over significant and frequent... See more

Website

Customers had ambiguous experiences with the website, with some finding it a great repository for details and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

"Evernote" is a very good text managing program (structure, organizing, etc.). I've been using it since 2013 and don't want to move anywhere yet. BUT! Since the company "Bending Spoons" bought "Evern... See more

Rated 3 out of 5 stars

Could we get some improvements to the keyboard shortcuts? A few specific pain points: - Alt key menu navigation: Doesn't seem to work for selecting menu items in the main window. - PageUp/Page... See more

Rated 3 out of 5 stars

I like Evernote and have used it for a long time. BUT I am frustrated with it as in settings / preferences / notes / default views, I have PDF set to "All Pages" but I still have to set that every tim... See more

Rated 3 out of 5 stars

I was a fan. However, I dislike that they are trying to be too many tools in one, and expert in none. Also, last I checked, it was impossible to export your note catalog and notebooks efficiently.... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(2,387)

1,880 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As an Evernote user since 2013

As an Evernote user since 2013, I've experienced both its best years and its most challenging ones. A few months ago, I almost moved completely to Notion because its AI features, page structure, and overall innovation seemed far ahead.
What changed my decision was Evernote's recent evolution. The AI capabilities are now much more practical, especially for generating and refining summaries. The new transcription feature has become incredibly useful for meetings and voice notes, and Mermaid diagram support is something I never expected to see in Evernote but now use regularly.
Spaces has also improved the way I organize information across projects. While Evernote still has areas that could be refined, the product finally feels innovative again rather than just maintaining legacy features.
For the first time in years, I feel confident staying with Evernote instead of migrating to Notion. That's probably the strongest compliment I can give after more than a decade as a customer.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great app to organize

Great app to organize, share and create notes. The added features are verry usefull yet not intrusive. The integration with google calendar makes taking notes in a meeting a breze and the added AI features are verry usefull.

6 July 2026
Rated 5 out of 5 stars

Great tool

Great tool. The bulleting needs improvement. When number are used, additional new lines, starts the numbering when I want to keep the same numbering increments.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Not just for students!

Such a great application for study, work, and art! I'm decades out of school, but I use Evernote every day for journaling, organizing, and creating. Highly recommended.

6 July 2026
Rated 3 out of 5 stars

I've been an Evernote user for may Years

I've been an Evernote user for many years, and one piece of feedback I'd like to offer is that the product has become increasingly complex. While I understand the value of AI, Tasks, Calendar, and other new capabilities, many longtime users primarily rely on Evernote as a fast, reliable note-taking and knowledge management tool. I'd encourage you to consider offering a "Evernote Lite" version focused on notes, tags, search, web clipping, and synchronization, without the additional productivity features. I also hope you'll continue to gather and prioritize feedback from longtime customers. Sometimes making a product simpler can be just as valuable as adding new capabilities. I want to keep using Evernote, but today it feels like the platform is evolving faster than the needs of many of its loyal users.

5 July 2026
Unprompted review
Rated 3 out of 5 stars

Good if can search based on Content, not just by title.

I like the searching and storing functions, ..like a library. Hopefully one day , the stored content can be link to an A.I. Agent, the A.I. agent can search the content by subject, by tag, and by meaning of the data stored.
Price hike too high too sudden, hurting budget of a loyal customer like me.
No early warning of account will be cut due to sudden non payment from the users.

6 July 2026
Rated 5 out of 5 stars

Reliable, useful, easy to use, works with gtd

I have used evernote for many years; it is reliable, easy to use, I store a lot of information in it, keep it for notes, find it easy to cross-reference, search etc. it works well with my GTD system. I like that they are often updating and improving it as well, plus with the paid version back-ups are easy to access.

6 July 2026
Rated 5 out of 5 stars

Game changer

Game changer! I've been relying on Evernote for many years, best organizational tool I have ever used, not even close.

6 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look