The survey was great for us as 1st time buyers; everything was easy to understand and accessible. Mark Pilling was excellent at answering our questions and provided the full report the same day he vis... See more
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It's more than 20 years since I last commissioned a survey for a house purchase and I was extremely pleasantly surprised by the service provided by e-surv on this house! Our surveyor, Jenni Lees, sen... See more
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I had a level 2 survey carried out a few days ago on a property I’m in the process of buying. The report I received was very detailed, helpful and easy to understand. The following day Trevor Brad... See more
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I can't rate Michael Hole highly enough in the service he recently provided to me after completing the L2 survey he did on a house I'm purchasing. He took the time to call me after the survey had been... See more
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Company details
Written by the company
e.surv Chartered Surveyors is one of the UK's leading providers of residential property surveys, homebuyer reports, property valuations and property risk services. Founded in 1989, we help homebuyers, homeowners, lenders and property professionals make informed property decisions with confidence. Headquartered in Kettering and supported by a nationwide network of more than 600 RICS-registered surveyors, e.surv combines local property expertise with innovative technology to deliver trusted residential surveying and valuation services across England, Wales, Scotland and Northern Ireland. Our services include HomePlus Digital Home Surveys, RICS Level 2 Surveys, RICS Level 3 Surveys, independent property valuations, mortgage valuations and residential property risk services. Whether you're buying your first home, moving house, remortgaging, investing in property or seeking professional surveying advice, we help you understand a property's condition and value before making important decisions. Our award-winning HomePlus Digital Home Survey is unique to e.surv. Equivalent to a standard RICS Level 2 Survey, HomePlus provides all the same core property condition information while offering additional benefits designed to help homebuyers make more informed decisions. These include an interactive digital report, condition ratings, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information, creating a more engaging and informative home survey experience. Customers can get a survey quote, customise their survey, book online and pay securely through our website, making the process of arranging a home survey faster, simpler and more convenient than ever. We accept major debit and credit cards through our secure online payment system. At e.surv, we're committed to providing clear, professional property advice that helps customers move forward with confidence.
Property Surveys, Valuations & Homebuyer Reports Nationwide
Written by the company
- Buy Your Next Home with Confidence
- e.surv Chartered Surveyors provides RICS home surveys, homebuyer reports, property valuations and residential surveying services throughout the UK. Our HomePlus Digital Home Survey, unique to e.surv, gives homebuyers a detailed, interactive assessment of a property's condition, helping identify potential issues before exchange and completion. With nationwide coverage and local surveyor expertise, we help thousands of customers make confident property decisions every year.
- FAQ: What is a HomePlus Survey?
- HomePlus is e.surv's exclusive Digital Home Survey and is equivalent to a standard RICS Level 2 Survey. It includes all the core property condition information provided in a traditional Level 2 Survey, plus additional benefits such as an interactive digital report, detailed photography, repair and maintenance guidance, energy efficiency insights and local area information. HomePlus helps homebuyers better understand a property's condition before they commit to a purchase.
- FAQ: Is HomePlus the same as a RICS Level 2 Survey?
- HomePlus includes the core information of a standard RICS Level 2 Survey, but enhances the experience with interactive photographs, digital navigation, energy efficiency information, repair guidance and local area insights to help buyers better understand the property before purchase.
- FAQ: Can I book a survey online?
- Yes. Customers can receive a quote, book and pay for a HomePlus survey online through the e.surv website, creating a faster and more convenient experience.
- FAQ: Are e.surv surveyors RICS qualified?
- Yes. e.surv works with a nationwide network of more than 600 RICS-registered surveyors. All surveys are completed in accordance with RICS professional standards, providing customers with confidence in the quality and consistency of the advice they receive.
- FAQ: Do I need a survey when buying a house?
- A home survey helps identify defects, maintenance issues and potential repair costs that may not be visible during a viewing. A professional property survey gives homebuyers a clearer understanding of a property's condition and can help avoid unexpected costs after moving in.
- FAQ: What areas does e.surv cover?
- e.surv provides residential surveying and valuation services throughout England and Wales, through a nationwide network of local surveyors.
- FAQ: How long does a home survey take?
- The time required depends on the size, age and condition of the property. Once your survey has been booked, your surveyor will arrange the inspection and your report will be issued after the property visit has been completed.
- FAQ: What is the difference between a Level 2 and Level 3 Survey?
- A RICS Level 2 Survey is typically suitable for conventional properties that appear to be in reasonable condition. A RICS Level 3 Survey provides a more detailed inspection and is often recommended for older properties, unusual construction types, properties that have been significantly altered or homes requiring renovation.
- FAQ: Can a survey help me negotiate the purchase price?
- Yes. A property survey may identify defects or issues that could affect the property's value or require future repairs. Buyers often use survey findings to negotiate with sellers or budget for future maintenance costs.
Contact info
e.surv Chartered Surveyors, Unit 1, Orion Park, NN15 6PP, Kettering, United Kingdom
- 0800 169 9661
- helpline@esurv.co.uk
- www.esurv.co.uk
4.8
Excellent
15K reviews
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Amazing experience
I had a homebuyers survey done by Adrian in Malone. He did an excellent job. The follow up call was exceptionally good and really elaborated on the report and gave me a lot of confidence in the house buying process.
After the report and call I feel much better and understand the conditions of the property so much better.
17 August 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're so pleased to hear about your excellent experience with the homebuyer survey. It's wonderful that the follow-up call elaborated on the report and provided you with confidence in the house buying process. We're glad you feel much better and understand the property conditions so much more clearly.
Reply from e.surv Chartered Surveyors
We're so glad you enjoyed your experience! Thank you for sharing your positive feedback with us; we truly appreciate it.
Faultless
Very positive experience with Esurv. Richard was our surveyor and I can’t fault the service. He gave us a call beforehand to ask if there was any particular concerns we’d like him to look in to, and then communication afterwards was spot on. The results are presented in a really easy to understand format, and Richard gave us a call after to ensure we fully understood all the issues that arose and gave us some good advice on how to proceed.
28 July 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear about your very positive experience and that our surveyor provided such excellent service. It's great that they proactively addressed your concerns and that the communication was spot on. We're especially pleased that the report was easy to understand and that the follow-up call provided valuable advice.
Survey done very quickly,Mikey was very…
Survey done very quickly,Mikey was very helpful on phone explaining it all, very happy with service xxx
17 August 2026
Reply from e.surv Chartered Surveyors
We're so glad you were happy with our service! It's wonderful to hear that the survey was completed quickly and that everything was clearly explained over the phone.
Surveyor recommended
Jenni complete the survey on the house I’m buying, she was detailed in her report and followed the report with a phone call allowing us first time buyers to ask questions to which Jenni was helpful and friendly and answered all questions with reassuring responses. Would recommend this team as not only this purchase but our last surveyor have both been amazing and friendly.
5 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear about your positive experience and that the detailed report and follow-up call were helpful. It's wonderful that our team provided reassuring responses and that you'd recommend us.
Excellent Service
Easy from start to finish! Friendly and efficient service. In the space of a week the survey was booked in, carried out, and a comprehensive report received back. Excellent service.
17 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that the process was easy from start to finish and that you received friendly and efficient service! It's wonderful that the survey was booked, carried out, and the comprehensive report received so quickly.
Once the survey was done
Once the survey was done they got in contact to let me know. Then the surveyor phones to talk you through any questions you have.
5 August 2026
Reply from e.surv Chartered Surveyors
We appreciate you sharing your experience with us. We're glad our process for survey follow-up and surveyor consultation was helpful.
Stephen Green was very helpful and…
Stephen Green was very helpful and informative, sent us the report in very good time and then followed up with a phone call.
17 August 2026
Reply from e.surv Chartered Surveyors
We're so glad to hear that our team member was very helpful and informative. It's wonderful that the report was sent promptly and followed up with a phone call.
A very professional company
From the moment I got in touch esurv to complete a survey for me, I was treated with respect and all information was explained. They made appointment and completed survey and sent me a copy of the report which is exactly what I wanted easy to follow and the information was spot on and it helped me to see the faults and how to deal with them and the good things aswell thanks.
18 August 2026
Reply from e.surv Chartered Surveyors
We're delighted to hear that you were treated with respect and that all information was clearly explained. It's wonderful that the report was exactly what you wanted, easy to follow, and helped you understand the property's good points and areas needing attention.
Reply from e.surv Chartered Surveyors
We're so pleased to hear that your survey visit was fast and that you received your report and valuation quickly. Thank you for sharing your positive experience!
Excellent service
Excellent service, Mike sent the detailed report in good time then called the day later to discuss the findings. Mike also answered my questions and gave me valuable advice. Highly recommended
18 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you received excellent service! It's wonderful that the report was sent promptly and that the follow-up call was helpful in discussing the findings. We appreciate you noting the valuable advice received.
Mark was very efficient in carrying out…
Mark was very efficient in carrying out our survey. He worked late into the evening to ensure the survey was completed and the document was sent over the next day! Incredibly speedy service and the report is extremely detailed and informative. Very happy with the service
17 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear about your very positive experience! It's wonderful that our team member was efficient and worked late to ensure the survey was completed quickly. We're glad you found the report detailed and informative.
Great Service
Easy to book, great report, really easy to understand and very detailed follow up call from assessor Russell who had carried out the survey was also extremely helpful. Would highly recommend this service to anyone
18 August 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're so glad you found our booking process easy and that the report was detailed and easy to understand. It's wonderful to hear that the follow-up call was extremely helpful. We truly appreciate your recommendation!
Excellent experience
E.surv were really responsive and Darien was incredibly helpful when we had some follow up questions as part of the survey. He described things in layman's terms and we felt really well informed.
18 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased you found our team responsive and incredibly helpful! It's wonderful to hear that our team member described things in layman's terms and that you felt well informed.
Quick and efficient service
Quick and efficient service
From start to finish I was kept informed,
Thorough and understandable report that was followed up with a telephone conversation from Lloyd explaining all I needed to know.
Many Thanks.
12 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased you received quick and efficient service! It's wonderful to hear you were kept informed, and the report was thorough and understandable. We're glad the follow-up conversation explained everything clearly.
Detailed and Professional Report
Really pleased with the home survey I received. The report was detailed and included photographic evidence throughout, which made everything easy to understand. A surveyor personally called me to go through the findings in detail and patiently answered all my questions — very professional service. Highly recommend e.surv for your home survey needs.
18 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased you were happy with your home survey! It's wonderful to hear the report was detailed and easy to understand, and that our surveyor patiently answered all your questions. We truly appreciate your recommendation.
E.Surv were great
E.Surv were great. As a first time buyer I wasn’t sure what to expect but I received clear communication throughout and Mo who carried out my survey was really clear and helpful both with the report and over the phone. Thank you!
11 August 2026
Unprompted review
Reply from e.surv Chartered Surveyors
We're so happy to hear that your experience as a first-time buyer was positive and that our team provided clear communication throughout the process. We're especially glad that our surveyor was helpful and clear both in the report and over the phone. Thank you for your kind feedback!
Esurv digital plus survey
I used esurv for my home buying process. I am very happy with the survey done by Fay Mehta. The report was very detailed.She was vey helpful in explaining the survey report and concerns.Highly recommend.
18 August 2026
Reply from e.surv Chartered Surveyors
We're so happy to hear you had a positive experience with your home buying process. It's great that the report was detailed and the explanation of concerns was helpful. We appreciate your recommendation!
Thorough survey would recommend
Very thorough survey with pictures and explanations given quickly after the survey was completed. Mark then called me and went through everything explaining in an understanding way. Would recommend.
17 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear you received a very thorough survey with pictures and clear explanations! It's wonderful that our team member called you to go through everything in an understanding way.
Informative
Very precise as well as informative, attention to detail well explained on level 2 in areas found to be addressed .
17 August 2026
Reply from e.surv Chartered Surveyors
We're so pleased to hear that you found our service precise and informative, and that our attention to detail was well-explained.
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