I have used ESET for many years and have been happy with the protection. However, they send way too many unnecessary emails that I miss the important ones. I wish they had a way to filter out only t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using it for over a decade. Very little overhead, fast, easy on resources. I love all the features in the Standard version, and and recently upgraded to the Premium version for VPN and other... See more
Company replied
Whenever I hear a friend complain that they were hit with some virus attack, I very quietly give thanks to ESET that I am not affected. I don't want to jinx it, but I very much appreciate ESET's atte... See more
Company replied
I have been using your product for almost 10 years now on 2 laptops. Your software is always running in the background & doesn't slow my computers down while also checking all my files, downloads, my... See more
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Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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I came back to eset for my laptop
I came back to eset for my laptop, after attempting another option.
Yeah, I won't do that again!
11 July 2026
Reply from ESET US
Thank you for your feedback! We're glad you chose to return to ESET and that it's once again providing the protection and performance you were looking for. We appreciate your trust and support.
Very smooth functions.
Eset has proven itself to be reliable, accurate, and the bonus is that it plays well with the games I play. It doesn't hog resources the games require. The software has caught several near invasions and stopped them cold.
1 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET provides reliable protection without impacting your gaming performance.
It's great to know we've helped stop threats before they could cause harm. We appreciate your trust in ESET.
Love the products but not a fan of ESET Home
I love the products but I am not a fan of the ESET Home page configuration and navigation. I was trying to find the ESET VPN to add to my subscription, but it is near impossible to find.
10 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that you love ESET's products.
We're sorry that finding ESET VPN in ESET HOME was not straightforward.
To install and use ESET VPN, please follow the instructions on our support website:
https://support.eset.com/en/kb8464-eset-vpn-installation-for-windows-android-macos-and-ios
If you need any additional assistance, our support team will be happy to help. Please contact us at https://helpus.eset.com/.
Thank you for choosing ESET!
My experience having Eset goes back…
My experience having Eset goes back about 15years. On my computer, I can trust Eset to keep everything safe and secure. I wouldn’t use anything else. The subscription is affordable and dependable and I have recommended Eset to all my family.
11 July 2026
Reply from ESET US
Thank you for your loyalty and trust over the past 15 years!
We're delighted to hear that ESET has kept your computer safe and secure and that you find our protection both dependable and affordable. Your recommendation to your family means a lot to us. Thank you for choosing ESET!
I've been an ESET user for about 25 years
I've been an ESET user for about 25 years. Doesn't that say it all? I once tried a competitor. It was the only time I was ever infected with malware. I quickly returned to ESET with lesson learned.
8 July 2026
Reply from ESET US
Thank you for your loyalty and trust over the past 25 years!
We're honored to have been your security solution of choice for so long. It's especially meaningful to hear that your experience confirmed the value of reliable protection. We truly appreciate your continued support and confidence in ESET.
Reply from ESET US
Thank you for your feedback! We're glad to hear that you're enjoying strong protection and a seamless renewal process with ESET. We appreciate your trust and support.
My husband called ESET to learn how to…
My husband called ESET to learn how to separate our two subscriptions. He said the people who answered responded quickly, explained everything clearly and were very helpful. He was most impressed with the way he was served.
10 July 2026
Reply from ESET US
Thank you for your feedback! We're delighted to hear that our support team was able to assist your husband quickly and clearly with separating your subscriptions. Providing helpful and professional service is very important to us, and we're glad he had such a positive experience. Thank you for choosing ESET!
I am very happy with my ESET service
I am very happy with my ESET service. I want to be able to feel that my Privacy is protected, and what I receive is legit. I depend on ESET, and would recommend it for trouble free, dependable service/protection.
10 July 2026
Reply from ESET US
Thank you for your feedback! We're delighted to hear that you're happy with ESET's protection and that it gives you confidence in your privacy and online security. Your trust and recommendation mean a lot to us. Thank you for choosing ESET!
Great customer service
As a recent subscriber I was unfamiliar with properly setting up the account. Appreciate the availability of a live agent. Set up issue promptly resolved. Follow up concern addressed as well. Thank you.
6 July 2026
Reply from ESET US
Thank you for your feedback! We're glad our support agent was able to help you with the account setup and quickly resolve your concerns. We appreciate you choosing ESET and are always here to help whenever you need assistance.
I have no one telling me I need to replace…It is good!
I have no one telling me I need to replace. It is good!
10 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear everything is working well. We appreciate your trust in ESET and your continued support.
I AM GRATEFUL WHEN ESET IS ABLE TO…
I AM GRATEFUL WHEN ESET IS ABLE TO ADVISE ME OF MALICIOUS SITES! IT GIVES ME PEACE OF MIND, SO I AM VERY GRATEFUL TO YOU FOR THAT!!!!!! THANK YOU SO MUCH....😁
10 July 2026
Reply from ESET US
Thank you for your kind words! We're delighted to hear that ESET's detection gives you peace of mind and helps keep you safe online. Your appreciation means a lot to us. Thank you for trusting ESET with your security!
Good Product
I have confidence that ESET is monitoring my security and I have not had any problems.
10 July 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET gives you confidence in your security and that you haven't experienced any issues. We appreciate your trust in ESET.
i have had eset for 14 years now.and…
i have had eset for 14 years now.and are very pleased.thanks for the protection.
9 July 2026
Reply from ESET US
Thank you for your loyalty over the past 14 years!
We're delighted to hear that you're pleased with ESET and the protection we've provided over the years. Thank you for your trust and continued support!
7 year old Dell Desktop running great with Eset!
My Dell desktop is 7 years old. I took it to Microcenter to have the Secure Boot app checked out because it was due to expire. Come to learn that Eset had already taken care of the secure boot app and it didn't need anything else. The system checked out great and doesn't need anything. Eset has been the security system for 7 years and there is nothing needed.
9 July 2026
Reply from ESET US
Thank you for your review!
We're glad to hear that ESET has been providing reliable protection for your Dell desktop over the past 7 years.
It's great to know your system checked out in excellent condition and that ESET continues to keep your device secure without any additional action needed. We truly appreciate your long-term trust and support!
Too many emails
I have used ESET for many years and have been happy with the protection. However, they send way too many unnecessary emails that I miss the important ones. I wish they had a way to filter out only the important emails or just send me a text message when I need to know something like the product I am using is being phased out.
9 July 2026
Reply from ESET US
Thank you for your long-time support and feedback. We're glad to hear you've been happy with ESET's protection over the years.
If there are certain ESET emails you no longer wish to receive, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of the email.
This allows you to reduce unwanted communications while still receiving important notifications related to your product and subscription.
Thank you.
Excellent product!
ESET is an excellent computer security product. I don't have to worry about unwanted bugs getting onto my computer.
9 July 2026
Reply from ESET US
Thank you for your review! We're delighted to hear that ESET gives you peace of mind and helps keep unwanted threats away from your computer. We appreciate your trust and support.
Impossible to get through to someone
Impossible to get through to someone. If you have a problem good luck on finding it out
2 July 2026
Reply from ESET US
For support, please call +1 (866) 343-3738 and select option 2.
You can also contact us through our website: https://helpus.eset.com/.
Support hours are from 6:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday.
Thank you!
System seems to work well
System seems to work well, but no matter what I do to block texts and emails, the same ones keep coming back. Very frustrating and very time consuming..
6 July 2026
Reply from ESET US
Thank you for your feedback. We're glad to hear ESET is working well for you.
We understand how frustrating it can be to continue receiving unwanted emails and text messages. If you need assistance reviewing your settings or improving protection against spam and scams, please contact our Technical Support Team at https://helpus.eset.com/.
Thank you.
I had a horrible scam via computer last…
This is not a review, but a comment which you never asked for before. I had a horrible scam via computer last fall and, as far as I could see, you didn't do a thing to stop it.
21 September 2025
Reply from ESET US
Thank you for your feedback.
We're sorry to hear about your experience.
If you need further assistance or would like us to review the incident, please contact our Technical Support Team at https://helpus.eset.com/.
Our specialists will be happy to verify that everything is working correctly and address any concerns you may have.
Thank you!
Reply from ESET US
Thank you for your feedback! We're glad to hear that renewing and updating your protection plan was quick and easy. We appreciate your trust in ESET.
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