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Erdal of Sweden Reviews 688

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TrustScore 4.5 out of 5

4.5

Furniture Store
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Company details

  1. Furniture Store
  2. Bed Shop
  3. Carpet Store
  4. Children's Furniture Store
  5. Furniture Wholesaler
  6. Sofa Store

Written by the company

Kvalitetsmöbler till låga priser!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

688 reviews

5-star
4-star
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2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I recieved a damaged bed and then I had…

I recieved a damaged bed and then I had been struggling to replace it. Its been more than 3 Weeks and I donot feel that I am recieving the right support. Very sad and unpleasant experience. I am really embarrassed to share this but I would not recommend anyone after such experience.

10 May 2025
Erdal of Sweden logo

Reply from Erdal of Sweden

Hi,

We are deeply sorry for the experience you've had. Receiving a damaged bed and then facing delays and difficulty with the replacement process is absolutely not the standard we strive for, and we completely understand how upsetting and disappointing this must have been for you.

Please accept our sincerest apologies for the frustration, the lack of timely support, and for letting you down. We never want any of our customers to feel this way, and we’re genuinely sorry that your experience has led to this.

If you're still waiting for a resolution, please contact us directly with your order details – we want to do everything we can to make this right. Thank you for your honest feedback – it’s invaluable in helping us improve.

Best regards,
Eray Erdal
Erdal of Sweden AB

Rated 4 out of 5 stars

It has a very strong smell.

The bed is good, but it has a very strong bad kind of smell that seems to never go. Thas the only bad thing about it👍🏻

17 May 2025
Erdal of Sweden logo

Reply from Erdal of Sweden

Hi Mavis,

Thank you for your feedback! 🌟 We're glad to hear that you're happy with the bed overall. As for the smell – we understand it can be unpleasant. This is a common issue with vacuum-packed products and is completely harmless. We recommend airing out the room for a few days, and the smell should gradually fade away. Feel free to reach out if you have any other questions! 😊

Best regards,
Eray Erdal
Erdal of Sweden AB

Rated 5 out of 5 stars

Amazing quality and service

I went to the store to try the bed I had seen in the website, to order it if I liked it, expecting it to take a few weeks to be delivered. What a great surprise when they told me it could be delivered in one hour! So in two hours I had it delivered and assembled! And after the first night, I can say that the quality is amazing. Thank you so much for the kindness, efficiency and quality!

29 September 2024
Unprompted review
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Reply from Erdal of Sweden

Tack för ditt fina omdöme! Vi är verkligen glada över att höra att du haft en så positiv upplevelse, allt från den snabba leveransen till kvaliteten på sängen. Vårt mål är alltid att erbjuda effektiv service och högkvalitativa produkter, och vi är glada att vi kunde överträffa dina förväntningar. Njut av din nya säng, och tveka inte att höra av dig om du behöver något mer!

Hälsningar!
Ertan Erdal

Rated 5 out of 5 stars

Bra service.

Bra service.

24 June 2024
Erdal of Sweden logo

Reply from Erdal of Sweden

Hej, Yvonne!
tack för förtroendet och lycka till med er nya säng!

Hälsningar!

Eray E

Rated 4 out of 5 stars

Personal touvh and fast delivery

I got a call in about 15 minutes after placing my order. the product i ordered was in stock but i was given description of other product matching my order and made a decision. shockingly the product was delivered same day (saturday) at no additional cost

6 April 2024
Erdal of Sweden logo

Reply from Erdal of Sweden

Hello, Solho! Thank you for your trust and good luck with the new beds.

Best Regards!
Eray Erdal

Rated 5 out of 5 stars

I bought a family bed

I bought a family bed, and was surprised by the sturdy quality. Really great. There are some inperfections in the finish due to the light painting job, so in some places the knots in the wood shows through. But if you are like me, you would love these charming features. Delivery was good as well, quick and to the door.

13 September 2018
Unprompted review
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