Equity Estate Agents Reviews 462

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting their proactive approach and clear communication. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth handling of processes from start to finish. However, some people were dissatisfied with the professionalism of the estate agency.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the promptness of... See more

Based on these reviews

Rated 5 out of 5 stars

Darren has been absolutely fantastic throughout the whole process. He is incredibly friendly, approachable, and easy to speak to, which instantly put me at ease. His communication is excellent — he k... See more

Rated 5 out of 5 stars

Brilliant service!!! Matt, the branch manager, was amazing to deal throughout the process of putting my property on the market. His experience and knowledge is second to none. My property was... See more

Company replied

Rated 5 out of 5 stars

If you want your house sale to go through and an estate agent to give 100% effort and fight for you all the way, who always takes your calls and keeps you updated every step of the way then choose Dar... See more

Rated 5 out of 5 stars

We were extremely happy with the service Darren and the Equity team provided when selling our property. They are professional, efficient, and kept us well informed throughout the entire process.... See more


Company details

  1. Real Estate Agents

Information provided by various external sources

Equity Estate Agents first opened its doors in 2003. Our Managing Director, who has lived in Enfield all his life, was determined to create an estate agency with a real community focus and one that would take pride in its quality of service. Today Equity Estate Agents is Enfield's leading independent estate agency and quality of service is still at the heart of our every action, interaction and transaction. Here are a few of the reasons why you should consider using us when you next need an agency to help you to sell, let or manage your property, or to find your next home: · Two ultra-modern flagship, quadruple-fronted branches in Enfield · The largest team of estate agents in Enfield · Over 1,500 properties sold and 2,000 properties let · 500 properties currently managed by us · All of our valuers have at least five years' experience · All of our managers are promoted from within · All of our consultants are highly-trained, friendly individuals · Local expertise and knowledge because most of our consultants live in Enfield · Access to over 1,000 independent agencies through the 'Move with Us' network · this is just the tip of the iceberg... We are the only independent estate agency in Enfield to have a branch in both the Enfield Town and Hertford Road sides of the borough, servicing all tastes and budgets. We have a major focus on training at our agency to ensure that every consultant is ready, willing and able to help. They know to listen and understand before offering advice and, as many also live in the borough, they are always happy to impart local wisdom to those looking for somewhere close to schools, shops, open spaces, transport, and so on. Our exceptional reputation, local knowledge, marketing budget and professional agency teams ensure the best prices are always achieved in the shortest time frames. Our dedication to our vendors and landlords, as well as our buyers and tenants, ensures smoother, swifter transactions. And, our support staff of administration, legal and mortgage advisors work together to ensure that all parties are offered all the advice they need throughout a let or a sale.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Our sale went incredibly smoothly, and the Equity team made it so effortless and stress-free from start to finish. We felt genuinely looked after. Huge thanks to Darren, Matthew, and the rest of the team!

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Purchase and sale

We sold and purchased a property via Equity, Enfield town. Overall the experience was really good. There was some miscommunication on a couple of things; one being I asked not to have a ‘for sale’ board outside my property as I didn’t want the neighbours knowing we were on the market. This was honoured but after we accepted an offer our neighbours received a leaflet through their door confirming our property had been sold. This was disappointing. The other matter was due to change of staff and was cleared up by Darren in the progression team. Darren was fantastic to work with, provided regular updates and even when things weren’t going well in the chain, always answered my calls and provided guidance. Wouldn’t hesitate to recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The best broker i’ve ever met! Darren Nelson!

I cannot recommend Darren Nelson highly enough. Selling my flat was far from straightforward — due to complex lease issues, the process took many years. Throughout every let down, Darren remained patient, professional, and completely dedicated to getting the sale over the line.

What sets Darren apart is his persistence. Many brokers would have walked away from a sale this complicated, but Darren stayed with me every step of the way, keeping me informed and never losing focus on the end goal. He genuinely cares about his clients!!!

If you’re looking for a broker who will go the extra mile and stick with you through the tough times, look no further. He’s exceptional.

Darren - THANK YOU SO MUCH!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Top quality estate agents!!!!!!!

Top quality estate agents!!!!!!!
Always very quick with repairs.
Texted them the night before about a issue within the property,didnt see my message until the morning then same day a contractor is here to repair👍👍
Would 100% recommend

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I have bought and sold through equity…

I have bought and sold through equity for a number of years but my recent experience with Darren Nelson has been nothing sort of amazing. The sale took 10 months to get over the line and without his support and professional advice I would have given up long ago. He kept us informed and went above and beyond exceeding my expectations. He is professional and helpful a real credit to equity!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The best team to work with! Thank you!

We were extremely happy with the service Darren and the Equity team provided when selling our property. They are professional, efficient, and kept us well informed throughout the entire process.

Thanks to Darren’s expertise and proactive approach, we felt at ease during a very stressful period in our life! We really appreciated his clear communication and dedication from start to finish. He was always a text/call away whenever we needed help or clarity. Honestly would have made our life so difficult if Darren was not involved.

We wouldn’t hesitate to recommend Darren to anyone looking to sell their home. Thank you!!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Equity agent staff are committed and devoted to their clients

Jamie has been an amazing guy from start to finish, he remains committed and devoted throughout the whole process. He is incredibly friendly, approachable, punctual, professional, easy to dialogue with, and polite in approach. He keeps me updated at every stage, is always quick to respond, and is proactive about chasing things up when needed. He assisted me to get my dream property, I will forever remain grateful to him.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Darren and the team at equity were…

Darren and the team at equity were brilliant from start to finish. Would definitely recommend them to anyone looking to sell their property. They were always on hand to provide regular updates and invaluable advice. Thanks again to all at Equity

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Equity are great!

I bought a house through Equity, the team were fantastic in helping me secure the house and assisting my seller with their onward purchase (thanks Demetri). I cannot recommend Equity enough as Darren Nelson, the progressor, is exceptional. Darren kept me sane through a long and complicated sale (absolutely nothing to do with Equity), he was tenacious in ensuring the chain kept moving, he kept me up to date with all developments and was unfailingly patient the whole way through. I would highly recommend Equity to friends and family.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I remember walking into Equity church…

I remember walking into Equity church street Enfield and my wife was quick to mention that their reception felt more professional than other agencies. Then, working with Jay has been an absolute pleasure! His knowledge of the local market is unmatched. He is always patient with us as first time buyers, clearing our doubts and confusion and making sure we understood the process. Jay kept us updated regularly via email and phone calls. We felt supported all through.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Equity - Best Estate Agents

If you want your house sale to go through and an estate agent to give 100% effort and fight for you all the way, who always takes your calls and keeps you updated every step of the way then choose Darren at Equity. Always professional, honest and caring, without Darren my house sale would 100% have fallen through - love him!!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

After seven long years of trying to sell our home, for various reasons it just never seemed to happen. Finally, in February 2026, our dream came true. It has truly been a journey filled with highs and lows.
Throughout this entire process, we worked with and received outstanding service from . Darren stood by our side every step of the way. He never lost hope and continuously encouraged us to keep going until we achieved our goal.
He always returned our calls promptly, provided daily updates, chased up every detail, and eased the pressure during what can be an incredibly stressful time. His dedication, professionalism, and genuine compassion made all the difference.
We are so grateful for his hard work, continued support, and the care he showed us throughout this journey. Darren, thank you for helping our dreams come true. It was an absolute pleasure working with you, and we are proud to call you our friend.
We wish you every success in the future.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Had the sad task of selling my parents…

Had the sad task of selling my parents property- so pleased I chose this Estate Agent , they made the process as easy as possible - a special thanks to Darren who went above and beyond on many occasions . He was always professional, friendly and approachable ,and very conscientious at all times . I would happily recommend Equity Estate Agents. Very professional and helpful at all times

12 February 2026
Unprompted review
Rated 5 out of 5 stars

The team at Hertford Road

The team at Hertford Road were brilliant. Kept us informed of progress throughout our property sale and made the process so much easier for us. Highly recommend them.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Darren has been absolutely fantastic…

Darren has been absolutely fantastic throughout the whole process. He is incredibly friendly, approachable, and easy to speak to, which instantly put me at ease. His communication is excellent — he keeps you updated at every stage, is always quick to respond, and is proactive about chasing things up when needed. It genuinely feels like he has your best interests at heart, and he goes above and beyond to make sure everything runs as smoothly as possible. A true professional who clearly cares about his clients.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Complex sale

We sold our Flat with Equity and due to complexities around remediation work required on the structure of the Block it was quite a complex sale. I have to say working with Equity, and Darren in particular was a pleasure. He was incredibly responsive and was hands on when either solicitor needed to be chased to keep things moving. He honestly went above and beyond on our case working late in to evenings responding to our messages or any escalations.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Equity Estate Agents - Exceptional

We recently sold our house using Equity Estate Agents and we could not fault anything, their service was exceptional. From the initial meeting with Demitri Kafetzi to value our property, to completion everything was handled professionally and with care.

Special mention to Jay Oliver, Sales Consultant who arranged and attended all viewings. Jay was friendly, trustworthy and an excellent communicator. Feedback given was clear and timely, thanks Jay for selling our house so efficiently.

Also thank you to Darren Nelson, Senior Sales Progressor for an amazing job. Darren was so up to date that he would usually give us information before our solicitor!

Thanks Equity Estate Agents for an awesome job, we are so happy in our new house

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Alex and Darren were fantastic

Alex and Darren were fantastic, extremely helpful and went above and beyond. I was kept informed at all the stages of purchasing my property. They always returned phone calls.
I would definitely use them again. I will be using them when I sell my property.

16 January 2026
Unprompted review

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