Delivery was very fast. Instructions on how to unpack the mattres were also very helpful. Delighted with the speed of purchase from online to my front door. Mattress is very comfortable.
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Easy to order for an older person like myself, fast delivery and I fully trust this company. The only thing is I put a cover over matress and now the mattress has bobbins on it 😭
Company replied
I bought an emma mattress and its matching mattress protector 5 years ago and I was really happy with it, but I thought It would last longer. After 4 years, the "plastic" bottom part of the protector... See more
Company replied
Ordered a 160cm mattress (euro queen). Difficult to find size in Ireland. Delivery was quick but mattress that came was 157cm wide. Support services were pretty engaging. Need to send them photos and... See more
Company replied
Company details
About Emma Sleep Ireland
Written by the company
Europe's Most Awarded Mattress - Made in Ireland. The best quality at the best price.
Written by the company
- 🌙 200-Night Trial — love it or get your money back!
- Choosing the right mattress isn’t always easy. That’s why Emma® offers a 200-night trial, allowing you to test your new mattress in the comfort of your own home, night after night. We’re confident that once you try it, you’ll never want to sleep on anything else!
- 📦Free Delivery & Returns — hassle-free experience!
- Emma® mattresses are conveniently packaged, rolled, compressed, and vacuum-sealed in a box. Delivery is free, and if you’re not completely satisfied, we’ll collect your mattress unrolled at no extra cost. Just use the self-service Return Portal or write an email to our Customer Service at support@emma-sleep.ie.
- ⭐️ 10 Year Guarantee —built to Last!
- We’re confident in the exceptional quality of our products. That’s why we offer a 10-year warranty on all Emma® mattresses, giving you peace of mind and the assurance of long-lasting comfort. Sleep soundly, knowing your investment is protected.
Contact info
3.6
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6K reviews
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Weighted blanket
Ordered the 13kg weighted blanket ( a gift that was well received ) and was very impressed with how quickly and communicative the team at Emma Sleep were keeping me up to date exactly when my order would arrive! Would highly recommend to anyone looking for a great nights sleep.
5 January 2026
Reply from Emma Sleep Ireland
Hi, Adam,
Thank you for reaching out.
We are so happy you chose us for such a special gift. Thank you for noticing our efforts to keep you updated on your delivery we believe the journey to a great night's sleep should be as stress free as possible.
We are always happy to hear your thoughts, so please don't hesitate to let us know if there’s anything else we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. I hope you have a nice day.
Best,
Bryan - Emma Team
Good quality and service
Mattress was delivered quickly. Website easy to navigate. The Mattress is as good as promised
4 January 2026
Reply from Emma Sleep Ireland
Hi, Orla,
Thank you for reaching out.
We are so glad to hear that you found the website easy to use and that the delivery was quick. Most importantly, we’re thrilled the mattress is living up to our promises. Welcome to the Emma Sleep family.
We are always happy to hear your thoughts, so please don't hesitate to let us know if there’s anything else we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. I hope you have a nice day.
Best,
Bryan - Emma Team
It was the cheapest for quality and…
It was the cheapest for quality and type of mattress that I had searched for on the internet and delivery a was important
3 January 2026
Reply from Emma Sleep Ireland
Hi, Paul,
Thank you for reaching out.
It’s wonderful to hear that your search paid off. We know there are a lot of options out there, so we’re honored you chose us for your new mattress. We hope you're enjoying that 'best-value' comfort every single night.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Quality item, arrived quickly.
The blanket is nice quality, my daughter is very happy with it. Arrived on time. Very smooth transaction. Would recommend.
3 January 2026
Reply from Emma Sleep Ireland
Hi, AJR,
Thank you for reaching out.
Quality items and quick delivery that’s what we aim for. We’re so glad your daughter is happy with her gift. Thanks for choosing us.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for giving us the opportunity to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Best mattress i ever bought v…
Best mattress i ever bought v comfortable great night's sleep since I purchased it.
3 January 2026
Reply from Emma Sleep Ireland
Hi, Linda,
Thank you for reaching out.
We’re so happy to hear you’ve been enjoying a great night's sleep since your purchase. Helping our customers wake up feeling refreshed is exactly why we do what we do. Thank you for sharing your experience.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Product good but delivery could have been better
I like the mattresses and pillows, but recently, I ordered 2 pillows from the website and accidentally sent them to the old address because the website remembered this from before. I immediately realised this and there was no way to cancel. I contacted someone through the chat and they told me it was too late to change the address and that the driver would contact me. I even questioned why the driver would contact me as this would not be the norm but he confirmed that the driver would. He never did and I had to organise to collect the pillows in the old house.
It was unnecessary and there should have been an option to simply update the address or cancel the item.
16 December 2025
Reply from Emma Sleep Ireland
Hi, David,
Thank you for reaching out.
We sincerely apologize for the experience you had throughout your recent order.
Our Care Team is here to assist and guide you through the best possible solutions. You can reach us through any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
We truly value your trust in Emma, and your feedback helps us to continuously refine our services to meet the needs of our customers. Thank you for taking the time to share your experience. We’re committed to learning from it and ensuring a smoother experience for you and all our customers in the future. Have a nice day.
Best,
Bryan - Emma Team
I was not delivered duvet with my…
I was not delivered duvet with my original delivery with mattresses, but the support team keeps giving me the same reason about they are waiting on the delivery partner for more than 3 weeks its the same story. Without my mistake I have to suffer just because I bought stuff from Emma.
3 January 2026
Reply from Emma Sleep Ireland
Hi, Aswin,
Thank you for reaching out.
We sincerely apologize for the experience you had throughout your recent order.
Our Care Team is here to assist and guide you through the best possible solutions. You can reach us through any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
We truly value your trust in Emma, and your feedback helps us to continuously refine our services to meet the needs of our customers. Thank you for taking the time to share your experience. We’re committed to learning from it and ensuring a smoother experience for you and all our customers in the future. Have a nice day.
Best,
Bryan - Emma Team
Love it
This is our second Emma mattress, and we absolutely love it. The comfort is excellent, and the mattress feels incredibly soft while still being supportive. It’s also great for restless sleepers, as movement doesn’t disturb sleep. We’re very happy with our purchase and would definitely recommend it.
28 December 2025
Reply from Emma Sleep Ireland
Hi, Paulina,
Thank you for reaching out.
Wow, a second Emma mattress. That’s the best compliment we could receive. We’re so glad to hear you're both sleeping undisturbed and feeling well supported. Thanks for being such a fan of the brand.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Was hand getting up the stairs I'm in…
Was hand getting up the stairs I'm in the attic and need to walk it up an attic staircase that goes 90 degrees. Was packed very well. So far sleep is good but still have to get used to it
28 December 2025
Reply from Emma Sleep Ireland
Hi, Graham,
Thank you for reaching out.
That sounds like quite a workout. We're glad our compact packaging helped you navigate those tight 90 degree turns.
It’s completely normal to need a little time to adjust, but we're happy to hear the sleep is good so far. It should only get better as the mattress settles in.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Delivery challenges.
The mattresses are top tier and the overall experience was very good, the only down side was the delivery communication issue, I would receive an email stating a delivery date and time and I arranged for someone to be home at that time to take the delivery and the driver would turn up at a totally different time when nobody was home and the delivery had to be rescheduled. That is my only gripe.
28 December 2025
Reply from Emma Sleep Ireland
Hi, Fran,
Thank you for reaching out.
We’re delighted to hear you're loving the top-tier comfort of your new mattress.
While we're thrilled with your overall experience, we appreciate you highlighting the delivery communication. We’ve already shared your comments with our logistics partners to ensure our delivery service becomes as seamless as the sleep we provide. Enjoy your well deserved rest.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
This is second mattress we have…
This is second mattress we have purchased and we are very happy with both. They arrived very promptly
25 December 2025
Reply from Emma Sleep Ireland
Hi, Catherine,
Thank you for reaching out.
We are delighted that both mattresses are providing you with a great night's sleep and that our delivery team was able to get them to you so promptly. There is nothing quite like the feeling of a fresh new mattress arriving exactly when expected.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Really reasonable and good value
Really reasonable and good value
So comfortable to sleep on. Delighted with my purchase
27 December 2025
Reply from Emma Sleep Ireland
Hi, Brenda,
Thank you for reaching out.
We're thrilled you're delighted with your purchase. It’s wonderful to know you’re finding it both comfortable and great value. Thank you for choosing us, and enjoy those cozy nights ahead.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Reply from Emma Sleep Ireland
Hi, Wah,
Thank you for reaching out.
We appreciate the fantastic feedback. We aim for both speed and comfort, so it’s wonderful to know we hit the mark with your new mattress. Thank you for choosing us and for the 5 star review.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Reply from Emma Sleep Ireland
Hi, Rafal,
Thank you for reaching out.
We’re thrilled you’re happy. There is nothing better than hearing that our products are providing the comfort you deserve. Sleep well.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Delivery was a nightmare
Delivery was a nightmare, your email telling me the mattress had been dispatched indicated to me it was being delivered the next day. But it didn't arrive. That email is only an indication it is moving through the warehouse, I dont want to know this and it was misleading to me. Then when it was supposed to arrive from the courier it didn't and there was no explanation. Finally it arrived on the 3rd day I took off work for the purpose.
I bought a bundle in the black Friday sale which included a double duvet, I use a king size on my double beds and all my covers are king size. No matter how much I pleaded with you there was no facility to swap out for the larger duvet. I wanted to pay the €10 difference but your system apparently could cope with this complication. Your suggestion was to cancel the order and buy them separately which would have cost a lot more and defeated the purpose of the bundle.
Finally. I bought one of the most expensive mattresses you offer and simultaneously I bought a standard emma mattress in lidle. Think I actually prefer the much cheaper standard mattress.
One point I will say is that I found your customer service very easy and prompt to deal with. Very polite, always apologising but at the end of the day the wernt able to do anything to help.
25 December 2025
Reply from Emma Sleep Ireland
Hi, Darryl,
Thank you for reaching out.
We sincerely apologize for the experience you had throughout your recent order.
Our Care Team is here to assist and guide you through the best possible solutions. You can reach us through any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
We truly value your trust in Emma, and your feedback helps us to continuously refine our services to meet the needs of our customers. Thank you for taking the time to share your experience. We’re committed to learning from it and ensuring a smoother experience for you and all our customers in the future. Have a nice day.
Best,
Bryan - Emma Team
Mattress Topper…
Recently purchased a mattress topper and I am quite pleased with it.
27 December 2025
Reply from Emma Sleep Ireland
Hi, C.N.,
Thank you for reaching out.
We’re so glad to hear you’re pleased with your new mattress topper. It’s amazing how much of a difference that extra layer can make. We hope it continues to give you a great night’s sleep for a long time to come.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
Not right measurements
Very comfortable but isn't measurements of small double as ordered. It's width should be 4 foot but it short of this.
24 December 2025
Reply from Emma Sleep Ireland
Hi, Karen,
Thank you for reaching out.
We sincerely apologize for the experience you had throughout your recent order.
Our Care Team is here to assist and guide you through the best possible solutions. You can reach us through any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
We truly value your trust in Emma, and your feedback helps us to continuously refine our services to meet the needs of our customers. Thank you for taking the time to share your experience. We’re committed to learning from it and ensuring a smoother experience for you and all our customers in the future. Have a nice day.
Best,
Bryan - Emma Team
Reply from Emma Sleep Ireland
Hi, Audrey,
Thank you for reaching out.
We’re happy to hear you're finding it very comfortable. We’re always looking for ways to improve, so we really appreciate the feedback regarding the height. Sleep well.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
The topper and cover arrived earlier…
The topper and cover arrived earlier than I expected and are so comfortable. Support was easy to interact with.
25 December 2025
Reply from Emma Sleep Ireland
Hi, Jack,
Thank you for reaching out.
We’re thrilled that your topper and cover arrived ahead of schedule and are providing the comfort you were looking for. I’ll be sure to share your kind words with our Support Team, they love hearing when they’ve made the process easy for our customers. Enjoy the great sleep.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
i bought 3 mattresses
i bought 3 mattresses. that says a lot about how good they are.
As for the delivery complaints from the rest of guys who did reviews. Sorry lads but you are all wrong. Sometimes it takes a little longer for the product to be delivered but, in the end, you have a good quality product. what do you prefer. 1 bad mattress delivered in 1 day from a dodge provider or a good 10 years mattress? My first delivery of Emma was also delayed 2 months and yet, now i bought another 3. I mean come on. Suck it up for 1 month until it arrives and then ENJOY the comfort.
All the best to all.
24 December 2025
Reply from Emma Sleep Ireland
Hi, Dobasu,
Thank you for reaching out.
Buying 3 mattresses really does say it all, and we are so honored to be your go to for a good night's sleep. We especially appreciate your perspective on quality. We believe a mattress that lasts 10 years is well worth a little patience during the delivery process. Thank you for championing our brand and for your understanding. Enjoy the comfort.
We are always happy to hear your thoughts, so please do let us know if there’s anything more we can do for you. You’re welcome to reach out via any of the following channels, available Monday to Friday from 9:00 AM to 6:00 PM IE time:
Email: support@emma-sleep.ie
Live Chat: https://www.emma-sleep.ie/
Phone: +353 1 912 8655
Thank you for sharing your thoughts and for allowing us to improve. We truly value your trust in Emma. Have a nice day.
Best,
Bryan - Emma Team
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