ElectroMarket.co.uk Reviews 

1,618
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the supportive sales staff. People frequently mention the simple ordering process, exceptionally fast delivery times, and the impressive overall quality of the items received. Consumers often mention that orders usually arrive promptly the next day, while the communication throughout the shipping journey remains very reliable. Though some reviewers noted occasional delivery delays caused by external couriers, or received a few damaged and faulty products. A few consumers also mentioned experiencing issues with replacement parts taking longer to arrive or encountering some frustrating ongoing technical problems.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting great sound and reasonable prices. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally quick... See more

Service

Consumers find service to be positive, highlighting prompt dispatch, quick delivery times, and helpful staff.... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is simple and... See more

Quality

Users describe positive interactions with quality, noting that products are well made and offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more

Company replied

Rated 5 out of 5 stars

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... See more

Company replied

Rated 5 out of 5 stars

We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the... See more

Company replied

Rated 5 out of 5 stars

My husband loves snow so purchased a snow machine for part of his birthday/retirement gift Haven’t had a chance to use it yet but look forward to doing so Excellent service and very speedy delive... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,618)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and delivery service

Excellent delivery and product pricing. The goods arrived next day and well packed. The radio looks good value for money and easy to set up and operate.

6 May 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Ken,

Pleased to hear about the excellent delivery experience you have had and the good value with the product.

Kind Regards

Dean

Rated 5 out of 5 stars

Great service

Great communication and quick delivery!

25 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Diana,

Thank you for your 5* Review about the communication and the quick delivery.

Kind Regards

Dean

Rated 5 out of 5 stars

sales rep dean was very helpful and…

sales rep dean was very helpful and sorted my problems quick and easy it was a very good experience would buy from this shop again in the future carl.

1 May 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Mike,

Really pleased to hear how helpful Dean was for you and the good overall experience you have had with us.

Kind Regards

Rated 5 out of 5 stars

Easy to use website…

Easy to use website and placed order before 2pm and received my order the next day. Will be using this site again.

22 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Mark,

Pleased to hear how easy the website was to use and how quick your order will be with you.

Thank you for your review.

Kind Regards

Dean

Rated 5 out of 5 stars

DJ EQUIPMENT

I’ve used this company for various products over a number of years for my DJ equipment, it’s always been good Quality and their service is excellent. FRANK DJ

3 May 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Frank,

Thank you for your 5* Review about the excellent service you have always had with us.

Kind Regards

Dean

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery, great product

1 May 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Ian,

Pleased to hear about the superfast delivery and how happy you are with the product.

Kind Regards

Dean

Rated 5 out of 5 stars

Order arrived next day

Order arrived next day. Well packaged, good price. Would definitely recommend. Thank you

23 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Karen,

Thank you for your 5* Review and the good price you have found with the order.

Kind Regards

Dean

Rated 5 out of 5 stars

I ordered after deadline time on…

I ordered after deadline time on Tuesday evening for a next day delivery, confirmation saying delivery for Thursday. Wednesday morning received a message my order out for delivery Wednesday morning between 10.30 - 12.30. at 11.30 my parcel arrived. Thank you Electro Market and Yodel,

30 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Robert,

Very pleased to hear about the experience you have had and how quickly the delivery was for you.

Kind Regards

Dean

Rated 5 out of 5 stars

Great cust service

Great cust service
Great delivery and communications

29 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Ray,

Thank you for your 5* Review about the great experience you have had.

Kind Regards

Dean

Rated 5 out of 5 stars

max party bar 10

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve the matter so re called help desk and a new one was sent out straight away and old one picked up without any hassle. Absolutely fantastic customer service would recommend 100% thank you.

8 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Geoff,

Thank you for your 5* Review about the experience you have had and the fantastic service.

Kind Regards

Dean

Rated 5 out of 5 stars

Perfect service

Perfect service, very speedy delivery

21 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Anthony,

Pleased to hear about the perfect service you have had.

Kind Regards

Dean

Rated 5 out of 5 stars

amazingly fast service and brilliant…

amazingly fast service and brilliant bang for buck. the package i ordered was for a rally that we're organising and the contents were perfect; pa speaker, wireless mics and a stand. a perfect combo for our needs.

23 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Jim,

Really pleased to hear about the fast service and good value you have found with us.

Thank you for your review.

Regards

Dean

Rated 5 out of 5 stars

As usual very impressed

As usual very impressed with the price and service received from ElectroMarket. I would certainly recommend them.

23 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

HI Clive,

Thank you for your 5* Review about the service you have always found with us.

Thank you for your review and recommendation.

Kind Regards

Dean

Rated 5 out of 5 stars

Great service with electromarket

Great service with electromarket, fast delivery and order was perfect

13 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Daniel,

Very pleased to hear about the great service you have had and how fast the delivery has been for you.

Thank you for your review.

Regards

Dean

Rated 5 out of 5 stars

Easy to order

Easy to order, extremely prompt next day delivery.

16 April 2025
Unprompted review
ElectroMarket.co.uk logo

Reply from ElectroMarket.co.uk

Hi Dave,

Really pleased to hear how easy the process has been for you.

Thank you for your review.

Regards

Dean

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look