Electrocentreltd Reviews 

290
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently purchased a Series 8 Samsung TV from Electrocentre. It was at price that was to good to be true. Well it was true. It was delivered on time. It was opened in front of me an inspected by my... See more

Rated 4 out of 5 stars

Had been looking at getting a Samsung fridge freezer for a while, when I came across this one at electrocentre I had to check them out on-line because they were so much cheaper than anywhere else, mos... See more

Rated 5 out of 5 stars

Ordered for the first time from 'Electrocentreltd' - firstly the price was cheaper than any other website and the delivery was amazingly quick, i couuldn't believe it. they phoned me about half an ho... See more

Rated 5 out of 5 stars

Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Electro Centre is one of the UK's leading electrical retailers trading for over 35 years. Excellent service with fast free delivery supplying all of the top brands such as Sony, Panasonic and Samsung.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.7

All reviews

(290)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

RIPPED OFF

ADVERTISED FRIDGE FREEZER WITH £75 CASHBACK FROM SAMSUNG,WHEN I CONTACTED SAMSUNG I WAS TOLD THAT THIS SELLER WAS EXCLUDED FROM THE OFFER.SOLD APPLIANCE USING FALSE ADVERTISING!! WHEN I CONTACTED ELECTROCENTRE THEY HUNG UP AND WILL NOT REPLY TO NUMEROUS EMAILS

15 July 2013
Unprompted review
Rated 1 out of 5 stars

Beware - damaged goods and non existent customer service

Bought a £900 TV from Electrocentre and was told that when the set was delivered a picture would be taken (set turned off) to show there was no damage to the screen and there was no damage.

I was going on holiday the next day so did not plug the set in for over 2 weeks when my Sky tv was being installed and to my horror the top half of the screen was not working - I contacted Electrocentre who informed me that as I did not report the fault within 3 days there was nothing they could do!

I sent a photo to LG the manufacturer who believe that the damage was caused in transit and referred me back to Electrocentre who have since ignored each and every one of the 8 mails I have sent.

I have heard rumours that Electrocentre is about to cease trading which causes me even more concern as I am stuck with a non working TV - I have contacted Trading Standards and will wait to see what happens

8 July 2013
Unprompted review
Rated 5 out of 5 stars

Good price and quick delivery

They were the cheapest price which can make you nervous re what service standard you are going to get, but no problem - we were kept informed and washing machine delivered quickly.

4 July 2013
Unprompted review
Rated 5 out of 5 stars

33% cheaper than Currys!

Saved nearly £600 on my Samsung F8000 55 by shopping here and not Currys. A genuine uk model, not a grey import eu spec telly either. Great delivery team too. Will definitely shop with them again.

3 July 2013
Unprompted review
Rated 5 out of 5 stars

The best price anywhere, great service, hard to beat!

I ordered my black Samsung side by side fridge freezer from Electro Centre after an internet search and reading the Trust Pilot reviews. The unit was exactly what I was looking for at the very best price from any other retailer. It was £200 cheaper from Electro Centre than the next best price I could find. Prompt Saturday morning delivery (as per the t&c's and the phone call the day before). Packaging removed for inspection before signing and accepting. Delivery is only to your front door, but with a price that good - no complaints here! 1 x brand new shiny black Samsung side by side fridge freezer with plumbed in water and ice dispenser - excellent! I will definitely consider these guys for future large electrical purchases, they are very good!

2 July 2013
Unprompted review
Rated 5 out of 5 stars

Awesome

Excellent service throughout. Fast delivery, accurate description and most importantly very attractive price.

2 July 2013
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered already second time from electrocentreltd and both times without problems.
Quick and good service.

2 July 2013
Unprompted review
Rated 5 out of 5 stars

Fab service

Would totally recommend electro centre with no hesitation. Phoned day before delivery to check for suitability & rearranged for an alternative day as the initial delivery date wasn't suitable. Delivery driver phoned an hour before so no waiting in all day. Washing machine was put in my kitchen, unwrapped & inspected with delivery team for damage. Very polite, courteous & helpful. Pity more companies weren't like them.

1 July 2013
Unprompted review
Rated 2 out of 5 stars

Wouldn't have bought from you if known

I as only told when washing machine being delivered that 2-man delivery team wouldn't carry it above ground floor. Likewise when I paid for the old one to be removed, I wasn't told they wouldn't take it. Good price, but had I known they wouldn't, I would have bought from someone else who would. It was a real hassle finding other guys just to do the lifting.

1 July 2013
Unprompted review
Rated 5 out of 5 stars

Efficient service

Ordered Bosch Fridge/freezer and was dealt with efficiently on the phone.
Order was processed quickly and having been quoted "3 - 5 days" for delivery, I was more than pleased when fridge turned up after three days, especially as my old one had broken down completely. All round good service.

30 June 2013
Unprompted review
Rated 5 out of 5 stars

Good service and got an upgrade free!

I ordered and paid for a washing machine on-line and 3 days later I rang them to find out about delivery. They told me the one I ordered was out of stock so they upgraded my purchase to the dearer model with faster spin speed and larger drum.... well chuffed! They said they would be delivering it in the afternoon and it arrived at 6.20pm! I felt sorry for the delivery guys... so late! But very pleased with my purchase. Thanks

29 June 2013
Unprompted review
Rated 4 out of 5 stars

Excellent Service At A Brill Price

Just purchased A Bosch Washing Machine, no one could beat their price or delivery service in fact it came two quicker than any of my local shops could deliver it and I live 150 miles away from Electrocentre Ltd. Would I use them again? sure I would I just saved over a hundred pounds.

28 June 2013
Unprompted review
Rated 4 out of 5 stars

Sound Bar LG NB2520A - OK, but disappointing. Clear Voice option is good.

The LG NB2520A Sound Bar is neat, compact and easy to install. The LG Clear Voice filter is good and provides a much better clarity for listening to the soundtrack on TV programmes and films than your TV. We have used it for a long time on our (kitchen) LG TV and we now benefit from it on our Panasonic main TV. We can control the Sound Bar volume/mute/on/off from the Panasonic TV remote by using the supplied HDMI cable using the HDMI/ARC HDMI output socket on the TV.

The other options are not so good. The Loudness filter with Woofer enhanced to #+3 setting does improve the music content of a broadcast - but with some reduction in voice clarity. We found that the Natural filter (i.e. we assume no filtering taking place ?) was OK and sounded a little clearer than the TV. Otherwise other settings showed little perceptible difference (to our ears).

We mounted the Sound Bar on the wall under our wall hung TV on a wooden shelf. It looks nice and elegant and had little "intrusion" impact into the room i.e. just a 5 1/2" shelf tailored and cut to the same length as the Sound Bar. The wooden shelf provides good sound reflection from the 2 speakers mounted on the base of the Sound Bar.

27 June 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful prices and an excellent service

I needed a new dishwasher and after having studied reviews to help with my selection, I shopped around for the best deal. Electrocentreltd had way and beyond the best price and free delivery! The customer service is great. I just can't fault the whole transaction. Many thanks.

27 June 2013
Unprompted review

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