2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone. Helped successfully diagnose the issue quickly with direct easy steps to follow.... See more
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The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, United Kingdom
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Easy to choose the right radiator. Fast delivery. Easy to fit and has turned a small, very cold, downstairs toilet/cupboard/hallway extension into a toasty space.

Reply from The Electric Heating Company Ltd
My Fusion E10 boiler needed a replacement for it's Sunvic controller so when I phoned up EHC one of the older technicians Knew what is a compatible one.
So,I ordered it and it arrived two days later,
great service,all I've got to do now is fit it!
Long live the old and experienced,where would we be without them.

Reply from The Electric Heating Company Ltd
Excellent service from John in the technical support team to help resolve an issue, and very quick dispatch of a replacement part for minimum time without a working boiler. Thank you.

Reply from The Electric Heating Company Ltd
I called customer support for some advice and a technical expert named Rob talked me through what I needed to know. He was professional and explained everything in simplistic terms so could understand exactly how the system worked, offering some great advice! Thanks again.

Reply from The Electric Heating Company Ltd
The spare part item ordered from the website arrived without the leads as shown in the spare part picture on the website.
UPDATE. Spoke with EHC and all sorted. They understood the issue and were most helpful to sort this out.
great information regarding this product.
Answered the phone promptly and called me back.
Emailed me after job regarding ongoing works needed.
thanks- great seervice

Reply from The Electric Heating Company Ltd
Great electric boilers and exceptional customer service, in fact probably the best ever. John Web from the technical department is amazing and knows his products inside out.
If you’re experiencing any technical issues with your product, call EHC, press 2 and ask for amazing John 😀
Easy to use website and really fast delivery. I already knew we wanted heat retention electric radiators and EHC offered a great range if sizes and gave an easy to use guide to gel you calculate the right size heater for your rooms. We also bought the DSR unit which allows you to control the heating from your mobile or ipad which is do easy to use. You can monitor the temperature in individual rooms and programme the radiators accordingly. The radiators look great were easy to install and cost a fraction to run compared to the old electric heaters that were in the house when we moved in. They also retain the heat fir over an hour after after they switch off do our house is never cold now

Reply from The Electric Heating Company Ltd
Prompt delivery of item ordered and great help and advice from staff I talked to. Thanks for everything.

Reply from The Electric Heating Company Ltd
Good product
Super fast service
Great technical advice
Can’t fault this company without a doubt will use again

Reply from The Electric Heating Company Ltd
Extremely helpful. We had to exchange a part and the chap couldn't have been more helpful.

Reply from The Electric Heating Company Ltd
Good Customer Experience.
Ordered on a Sunday, received a call Monday after a quick online query at the time of placing the order and received promptly on Tuesday!
Easy online ordering, pleasant Customer Assistance over the phone and everything received as expected.
Perfect!

Reply from The Electric Heating Company Ltd
I used the company on recommendation of a friend. Went on line and made my order am before the end of day had an email asking would I be in on a specific day and giving me other options. From order to delivery 3 days. Very happy with the company and the product, does exactly what it says on the web sight.

Reply from The Electric Heating Company Ltd
All the team were incredibly helpful and made my shopping experience great. Nothing was too much trouble excellent in every way.

Reply from The Electric Heating Company Ltd
Had a problem with boiler, rang Tech Desk and spoke to John, diagnosed fault immediately and after payment the part with me next day, I echo previous comments about a lack of accredited people with experience of these boilers in the area I live. THANKYOU once again John

Reply from The Electric Heating Company Ltd
EHC have been extemporary in all my dealings, from the initial phone call discussing my boiler needs, through ordering and the delivery including several phone calls in between to ask questions. When you are dealing with a company, this is exactly how the experience should be, friendly, helpful people, excellent communication and to top it off, brilliant products.

Reply from The Electric Heating Company Ltd
This is the best company I have ever dealt with online
Amazing speedy delivery
I ordered the wrong pcb so I phoned there tec guy he showed me where i went wrong and sorted it in minutes
Thanks for a top rated service

Reply from The Electric Heating Company Ltd
Excellent service throughout great company to deal with
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