The customer service was very responsive, and delivery was fast! Although the delivery guy mislocated my apartment, he made sure I come out to take the package instead of just leaving it at door. I’m... See more
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See what reviewers are saying
Very easy experience After finding what I needed on another site which had quite low ratings, I gave Elara a chance due to their rating on Trustpilot. They did not disappoint and I was lucky to... See more
False Advertising. We purchased a support product for a server and Elara will not deliver on this due to a description error on their website and are looking for us to pay the difference. Avoid at all... See more
Company replied
I had ordered a high end laptop from the manufacturer's Irish website, who failed to deliver - pushing the delivery date out a full month. I cancelled this order and subsequently ordered the same la... See more
Company details
- Computer Store
- Computer and Accessories Store
- Drives and Storage Service
- Printer and Scanner Store
- TV store
Written by the company
Elara Online is Ireland's largest online computer store with over 80,000 products. Free Delivery on orders over €250
Contact info
Level 1, The Chase, Sandyford Business Park, Dublin 18, D18 Y3X2, Dublin, Ireland
- 01 625 1320
- sales@elara.ie
- www.elara.ie
4.3
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the service.
Very happy with the service.
Package delivered right to my door as scheduled.
29 March 2018
Unprompted review
Website was simple and intuitive
Website was simple and intuitive, delivery charges were straight-up and reasonable.
The unit is solid, simple to connect and works as expected, enabling all my peripherials (keyboard, mouse, LAN cable, second screen) to be connected to my laptop via a single USB3 cable.
28 March 2018
Unprompted review
Happy Customer!
Goods arrived when scheduled !
Web site is great too! All the info you need there, and being able to compare is good too.
Will definitely be back if I need more IT stuff!
26 March 2018
Unprompted review
I've been using Elara for many years…
I've been using Elara for many years now for my tech purchases - from ink to parts to laptops. I have never had any problems, deliveries are timely and customer service is excellent (thank you Kin Mak).
Carol
23 March 2018
Unprompted review
Extremely happy
Extremely happy. Received my order in two days. Delivered by Dpd with options to change if required. Prices were very competitive and compared well with Uk sites. Will definitely use Elara again
22 March 2018
Unprompted review
Good online presence
Good online presence, delivery, logistics. However, products occasionally (twice recently) offered and then withdrawn when ordered and paid.
22 March 2018
Unprompted review
Projector Purchase
It is great that I had the choice of paying by EFT first and not by credit card.
22 March 2018
Unprompted review
Sadly no PayPal option
Website coud be a bit more user friendly plus I'd much rather use PayPal to pay rather than yet another company having my credit card details but other than that Elara is great.
21 March 2018
Unprompted review
Good experience from order to delivery.
Good experience from order to delivery. Delivered on time as promised.
20 March 2018
Unprompted review
Spot on service....cancelled…
Spot on service....cancelled ....reordered...No confusion
I've used about 10 times......consistently as above.
19 March 2018
Unprompted review
Brilliant and very patient
19 March 2018
Unprompted review
Nice reliable store also good price
Nice reliable store also good price. Only reason for giving 4 stars is that unfortunately they do not allow to collect outside of the office hours eg. "10AM to 6PM, MONDAY TO FRIDAY (excluding bank holidays)" so you more or less stuck paying for delivery anyway, if you work normal 5 days a week.
18 March 2018
Unprompted review
Great service.
Great service.. Fast delivery! Will use the site again and again. Thank you
18 March 2018
Unprompted review
Very easy to select products and…
Very easy to select products and compare specs. I also like that accessories are listed with the product.
15 March 2018
Unprompted review
great service
15 March 2018
Unprompted review
Easy to deal with and rapid delivery
Easy to deal with and rapid delivery. 10 out of 10
15 March 2018
Unprompted review
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