The cheap stuff can break fast and especially the stuff for bondage i would buy somewhere with higher quality but otherwise i think it is a very good shop
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never had a problem with them. Discreet packaging, fast delivery, amazing toys, great pleasure. 🤩
This is a lottery, up to you to decide to play it or not, I did not win. I got a defective item, and opened a case on PayPal, no response from them; paypal refunded. After a month got their inkasso se... See more
Why I chose Eis.de? They have free Satisfyer toys, above some money spend(from 30 to 60€), and they have amazing sales. So I got plenty of toys. I see a lot of reviews saying that the quality is bad,... See more
Company details
Written by the company
Gegründet 2006 in Bielefeld, richtet sich unser kunterbuntes Sortiment an Frauen, Männer und Paare, die ihre Sexualität und Leidenschaft bewusst leben, lieben und spielerisch genießen. Mit über 25.000 täglich aktualisierten Produkten schaffen wir die perfekte Plattform zum Stöbern, Inspirieren und Vergnügen. Höchste Qualität und ein 365-tägiges Geld-Zurück-Versprechen sind nur einige der zahlreichen Benefits, die wir uns für Euch ausgedacht haben.
Contact info
Am Lenkwerk 3, 33609, Bielefeld, Germany
- +49 (521) 1639 5972
- info@eis.de
- www.eis.de
3.8
Great
22K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good deal
Very fast shipping,
Toy has a good quality and make me very happy.
26 August 2020
Unprompted review
Everything okay.
26 August 2020
Unprompted review
Best Sex Toy shop in Germany!
26 August 2020
Unprompted review
Timely delivery and good products
26 August 2020
Unprompted review
Very good!
It was very simpel ordering my wished things. The ordering was sended very quickly therefore I received it a few days after giving up the ordering. The package was fully intact no damages or dirt. The articles are as good as presented. Furthermore the articles are very good for a cheap price.
26 August 2020
Unprompted review
Delivery was fast as always
Delivery was fast as always! received my product the next day
26 August 2020
Unprompted review
Super nicer service
26 August 2020
Unprompted review
Reply from Eis.de®
Dear customer,
thank you for your evaluation.
We are pleased to read that you are so far satisfied with our offer. Comments and wishes of our customers are very important to us. They contribute to the further development of our offer. Therefore we would like you to explain why you gave us only 3 out of 5 stars in the overall rating.
With kind regards
Your EIS Team😊
No complains
No complains, everything was delivered in time and completely
26 August 2020
Unprompted review
Some Problems with one item
26 August 2020
Unprompted review
Very fast delivery and very good…
Very fast delivery and very good products! I can only recommend it!
26 August 2020
Unprompted review
Analplug
We love to play with our new Sex-toys. My girlfriend had her first experience with toys and it was a good start.
24 August 2020
Unprompted review
Ordering and receiving was perfect
Ordering and receiving was perfect. One item was not good like pronounced but it wasn't expensive. So everything nice
23 August 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.