The company is a scam. I ordered a free product that would be sent to me if I spent more than 38 euros. I double-checked that it was in my cart because they said it's available until stock lasts... See more
Company replied
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See what reviewers are saying
The Girl Next Door Masturbator Bella I ordered through Willie is too small and narrow even lubed up. It is too difficult to introduce and guide my willy, medium size, into the small opening. Once insi... See more
Order came in one day, discretely packed (for those of us who think that's important) in a sturdy box. I used a code of sovendus, to get a serious discount. In this way the condoms were not that... See more
order was not delivered and customer services did nothing to check upon the delivery for two days until finally they did on day 3. The delivery should have been made 4 days earlier. No excuses or anyt... See more
Company details
Contact info
Spui 1, 2511BL, Den Haag, Netherlands
- +31 (0) 703600248
- info@willie.nl
- www.willie.nl
2.8
Average
9K reviews
Replied to 54% of negative reviews
Typically takes over 1 month to reply
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The company is a scam.
The company is a scam.
I ordered a free product that would be sent to me if I spent more than 38 euros. I double-checked that it was in my cart because they said it's available until stock lasts.
I received a receipt and an order excluding the product.
Do not buy anything on their outlet, they advertise for free: it's a forced sale.
I contacted the customer service. I'm waiting for an answer, but I'm not optimistic about the quality.
30 July 2025
Unprompted review
Reply from Willie
Hi Linda,
We’re sorry to hear your free gift wasn’t included with your order. That’s not the experience we want for our customers.
Based on your review, we couldn’t find any previous communication from you in our system, so we’re not sure if you’ve already received a reply. In cases where a technical issue occurred, customers can still receive the same product, or if it’s no longer in stock, we can provide a suitable alternative.
Please get in touch with our customer service at info@willie.nl with your order number, and we’ll be happy to look into the best option for you.
Best regards,
Team Willie
Terrible customer service and email spam.
Constant email spam. No way to unsubscribe and my emails have been ignored. Avoid this seller.
25 April 2025
Unprompted review
Reply from Willie
Hi Di,
We saw your review from April and totally get how annoying it is to get unwanted emails, especially if unsubscribing didn’t work.
Around that time there was a technical issue that stopped some unsubscribe requests from going through. That’s fixed now.
It should not be the case anymore, but if you’re still getting emails, just drop us a message at info@willie.nl with the email address, and we’ll remove it right away.
Best regards,
Team Willie
Good line of products and amongst the…
Good line of products and amongst the most reasonable priced when comparing with other sites.
26 August 2024
Easy to order
Easy to order, fast delivery, and good quality products. I will come back for more.
14 November 2023
this place is awesome
2 November 2023
Unprompted review
Thank you for the order.
5 October 2023
Fast delivery and good quality products!
30 August 2023
Never a problem. Very satisfied.Have been ordering from Condoomfabriek…
Have been ordering from Condoomfabriek for years and quite big quantities. Never had a problem.
26 June 2023
Nice webshop and good service!
7 March 2023
Great service,quick respons.
13 December 2022
Amazing products and easy to use
7 October 2022
Is the Girl Next Door Masturbator Bella underaged?
The Girl Next Door Masturbator Bella I ordered through Willie is too small and narrow even lubed up. It is too difficult to introduce and guide my willy, medium size, into the small opening. Once inside and further along the passage is too narrow and hardly confortable when moving it up and down. It is hard to take off the lid of the masturbator and the material is too soft and weak because it's denting.
5 October 2022
Good stuff!
What a great way to get your protection! It's so much easier to receive your condoms through the mail. Before I had to go to the store and clumsily ask for my contraceptives. I can't imagine a younger me asking for some flavoured condoms! Thank God for Condoomfabriek! Their website is easy to use, it has some great offers and they are very fast in their delivery. I can recommend!
13 June 2022
Good service and fast delivery
Good service and fast delivery. I am not content with the website.
7 January 2022
Very fast and friendly service!!
There was a problem with my toy. Very friendly person on the phone helps me to send the product back and the next day, I already got answer and they send a new toy back! Very fast and friendly service!! tnx
28 December 2021
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