I won't be nice anymore,your company keeps trying to take money from my bank account for a service I do not have,DO NOT want and never subscribed to.every day you try so I keep my account locked becau... See more
Company replied
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I won't be nice anymore,your company keeps trying to take money from my bank account for a service I do not have,DO NOT want and never subscribed to.every day you try so I keep my account locked becau... See more
Company replied
After receiving a prompt answer by email, I replied making further questions but also suggesting a call to make the alignment faster and easier. Attendant Patrice called me right away and was very pat... See more
Company replied
I needed help with logging into both my admin and user account settings to review my faxes. Megha helped me understand each and every step along the way so I could get back into our account. I am gra... See more
Company replied
Great customer service. I had to send an email to the Corporate Support team to make a change to the setup of our account. A lot of times when I send an email like this, I get back a generic respons... See more
Company replied
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
700 South Flower Street, Suite 1500, 90017, Los Angeles, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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Impressive help by Lais to get me logged into our account. Not sure I could have done it without her help and understanding to get me where I needed to go. You serve your company well. You can always hear a smiling voice from across a phone line. Thanks so much.

Reply from eFax Corporate
Patrice was very helpfully through every step of the call.

Reply from eFax Corporate
Thank you very much Patrice for your help.

Reply from eFax Corporate
Lais Tedeschi was very helpful, patient and pleasant. Thank you!

Reply from eFax Corporate
Lais should be the CEO of the company - seriously! She stayed in constant communication with me until my issue was resolved. Lais was able to fully resolve my complex billing issue. I had contact with several people at efax while dealing with my issue and Lais was the person who kept working at it until it was solved.

Reply from eFax Corporate
Moe was very helpful in assisting me with updating my contact list and troubleshooting my failed Fax transmittals. He was both kind and courteous.

Reply from eFax Corporate
I received excellent help and feedback from Patrice. I left with a solution to the problem. Thank you!!

Reply from eFax Corporate
Lais was amazing she solved my issue with ONE phone call !!!

Reply from eFax Corporate
Eleonora quickly responded to my phone call about updating my company profile to remove my retired supervisor and adding myself to be allowed to access the account. Eleonora is very gentle and calming when speaking to her. She is a great representative of your company.

Reply from eFax Corporate
Patrice was very helpful getting us logged back into our eFax account, Very friendly and great customer service. Very happy with the service.
Thanks Brian

Reply from eFax Corporate
Great service!!!
My problem resolved easily (by Patrice). He is awesome, to say the least. I was lucky to have gotten him.
Thank you
Christine Begley

Reply from eFax Corporate
Very friendly and helpful. Was able to solve my problem within minutes.

Reply from eFax Corporate
Eleonora at customer service was very helpful in starting the process to change our numbers to efax.

Reply from eFax Corporate
Lais was very helpful in solving my problem. I am very grateful for the assistance.

Reply from eFax Corporate
Lais has been excellent at answering queries I have with eFax service. Very approachable and attentive.
Always a pleasure to know it's Lais dealing with my questions when I call up. Thank you!

Reply from eFax Corporate
I was on the phone with Patrice regarding some eFax issues we were experiencing in our company. The support was excellent, everything was explained thoroughly and Patrice made sure to repeat a couple of times when I was unable to grasp the concept. Very patient and calm, he was able to pinpoint the issue even with the small amount of information I was able to provide

Reply from eFax Corporate
Patrice, a five start for you, thank you very much for helping me set up a new user and adding a fax, number.

Reply from eFax Corporate
Eleonora was very courteous and helped me quickly with my issue by pointing me into the correct direction on what to do to resolve it. She is the best!

Reply from eFax Corporate
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