EDF UK Reviews 

Danielle who phone for my meter reading was very helpful in phoning back late as l couldnt read the meters at that moment and patient as l had trouble hearing her.

I spoke with paolo from 15h answered my call very quickly answered all my enquiries and sorted my problem out very quickly and easily with out being made to pay a unfordable amount monthly very helpful and very pleased with the service.

Jess Mae was quick and efficient changing details on my account

My query was answered and dealt with in a good manner by Kieran. Also answered my questions to my satisfaction.

My experience today was with a very helpful lady . Everything was clearly explained & useful .

Stephen was a fantastic help and answered all questions clearly! We needed additional support understanding our options so were very grateful he took the time to walk us through the details. Huge thank you!

Very polite,patient and answered,my answered all my questions with clarity.Ben is very professional.Thank you.

I would like to mention the great service I received from Stephen today. He was very informative and helpful, thanks for your help Stephen.

Spoke to a very good customer service lady Naomi who dealt with my query efficiently and professionally.

Ana was extremely helpful and could answer all questions I raised concerning changing my energy tariff. She was a pleasure to talk with and is a real asset to the EDF staff.

I had the pleasure of speaking to a wonderful lady called Laverne. I have moved in to a new property and an old debt was still on the account. She was able to help me correct the account. Much appreciated as the previous 2 agents were unable to resolve the problem.

Nicola understood our problem and responded with accuracy and compassion. Thank you for responding to my queries promptly.

The gentleman in question was extremely helpful in explaining the difference between some of your products

I had to change my email address as I couldn’t remember my password for my old email, the service administrator Dylan was very helpful and. Sorted it out very quickly, very good service.

Helpful, courteous customer service

Ross was extremely helpful and polite. Made giving the final meter reading on my late fathers house a little easier. Thank you!

The man I spoke to was very professional and kind and dealt with my request quickly

Clear concise assistance on changing to an EV tariff and smart meter install from Joe

The lady was very helpful and pleasant
She sorted everything out quickly .

Sam was very polite and gave me the information that I required