Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... See more
Company replied
I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even thoug... See more
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It's always great when the repair bill is less than expected. In this case a tyre repair, not a new tyre at Eden's of Ashby. As always great service delivered with polite professionalism and, again,... See more
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Company details
- Tire Shop
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Wheel Alignment Service
Written by the company
Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 28 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Kettering, Leicester, Lichfield, Market Harborough, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.
Eden Tyres & Servicing
Written by the company
- Excellent Customer Service
- As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
- Great Prices
- We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
- 1000's of Tyres at low prices
- We constantly compare our tyre prices to ensure we're offering you the very best deal.
- Highest Quality
- We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
- Book online
- We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
- Castrol Service Plus
- We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.
Contact info
High Holborn Road, Codnor, Ripley, DE5 3NW, Derbyshire, United Kingdom
- customerservices@edentyres.co.uk
- www.edentyres.com
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Fab team great service!
Fab team! Moved to Belper but still drive back to Eden Tyres because the staff are friendly, and the service is great!
16 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks so much, Sam! It’s fantastic to hear you’re still making the trip from Belper—we really appreciate your loyalty and kind words about the team.
Kind regards,
Melissa
Eden Tyres & Servicing
Excellent service
Excellent service! Website extremely easy to book in for a tyre change with free alignment check. Team at the Hinckley branch very efficient and friendly, double checked what I wanted, tyre with alignment check and adjustments following the check completed between 30-40 mins at a very competitive price. This is the second time I have used this company and will more than likely migrate over to them for servicing
16 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Simon! We’re delighted your experience with the Hinckley branch was smooth and efficient. Looking forward to supporting your car servicing needs in the future!
Kind regards,
Melissa
Eden Tyres & Servicing
Top garage!
Top garage, good pricing and no complaints, took my car in for an MOT & full service, everything done in good time. All the staff are friendly and approachable. Definitely my go-to place for any car concerns!
11 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks, Ben! It’s great to hear that everything went smoothly for your MOT and full service. We’re always here for any car concerns you might have.
Kind regards,
Melissa
Eden Tyres & Servicing
Replacement of 2 tyres
Booked online to replace both rear tyres on my Tesla, which was simple and quick. On arrival, lady on Reception was very friendly. Although they were very busy, job was done efficiently and reasonably quickly. Thank you.
14 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Mrs Phelps! We’re pleased the Tesla tyres replacement went quickly and smoothly. The team at reception will be happy to hear your kind words.
Kind regards,
Melissa
Eden Tyres & Servicing
Ashby branch
Ashby branch - absolutely brilliant service.
Staff are very friendly and helpful and work quality is excellent.
11 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks, Andy! We really appreciate your feedback and are glad you found the Ashby branch helpful and the work quality excellent.
Kind regards,
Melissa
Eden Tyres & Servicing
Right from the initial phone call to…
Right from the initial phone call to book and sort, Lucy was friendly, polite and efficient. This continued through the drop off and collection. I was kept informed of any amendments throughout the process and the work was completed in a timely way . Thank you Eden Tyres and Servicing … I would highly recommend.
14 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Jane! It’s wonderful to hear that Lucy and the team provided such a smooth and informed experience. Your recommendation means a lot to us!
Kind regards,
Melissa
Eden Tyres & Servicing
Helpful and efficient service at a good…
Helpful and efficient service at a good price
14 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks, Oliver! We’re glad the service was efficient and good value—you’re very welcome!
Kind regards,
Melissa
Eden Tyres & Servicing
Burton branch
Burton branch. Needed 2 new tyres, booked a time to visit , car was immediately taken into workshop, 2 tyres fitted, tracking /wheel alignment done all within 25 minutes. Even with a good chat with the team there, free drink too.
14 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Amanda! Great to hear the tyre fitting and wheel alignment went so quickly, and that you enjoyed the chat and free drink too.
Kind regards,
Melissa
Eden Tyres & Servicing
6 star service in Ashby de la Zouch.
Ive used Eden Tyres in Ashby de la zouch for 6 years.
Annual MOT and service, and anything inbetween.
These boys give a customer service experience much more than 5 star. Their help and advice is honest and reliable. This week they sorted out a bit of a drama, my car had a vert scary puncture on local roundabout, despite being very busy, they made space to quickly put me back on the road. A big thank you.
12 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you so much! We’re thrilled the team could help in that stressful situation and that you’ve had such a positive experience over the years. Safety and reliability are always our priority!
Kind regards,
Melissa
Eden Tyres & Servicing
I have used Eden Tyres for several…
I have used Eden Tyres for several years now and they have consistently provided a high level of service. Thanks.
13 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks so much! We’re pleased to hear we’ve consistently met your expectations over the years.
Kind regards,
Melissa
Eden Tyres & Servicing
Tracking at Burton Branch
Booked in at the burton branch by telephone for tracking.
Was impressed by the efficiency & friendliness of the receptionist.
Took the car was again impressed by the receptionist,service & professionslism of ETS.
13 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Andy! We’re glad the booking, service, and reception experience left a positive impression. The team will be delighted!
Kind regards,
Melissa
Eden Tyres & Servicing
Very knowledgeable and helpful
Very knowledgeable and helpful. Ordered a new tyre especially for me which was fitted the following day as promised. Friendly staff, would recommend.
13 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks, Paul! We’re happy the new tyre was ready as promised and that the staff made everything smooth and friendly. Your recommendation means a lot.
Kind regards,
Melissa
Eden Tyres & Servicing
Been going ETS in Ashby since it’s been…
Been going ETS in Ashby since it’s been open.
Always go above and beyond.
Thank you
13 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Mrs Wilkins! It’s always a pleasure to look after loyal customers like you. We’re glad our team continues to go above and beyond.
Kind regards,
Melissa
Eden Tyres & Servicing
Really helpful
Really helpful, dropped in last minute and although clearly busy they still made time to fit me in for a quick tyre change.
Friendly service and a reasonable price.
Good times !!
13 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thanks, Stuart! We’re happy we could fit you in at short notice and that the service was friendly and convenient. Glad it worked out for you!
Kind regards,
Melissa
Eden Tyres & Servicing
Excellent service
Excellent service - easy to book online, quick turnaround for MOT and Service, friendly staff and handy that they can do EV’s as well!
12 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Thank you, Joshua! We’re glad the online booking, quick turnaround, and EV service made things easy. Your kind words are much appreciated!
Kind regards,
Melissa
Eden Tyres & Servicing
Speed sensor
The engineer went above and beyond to remove the faulty sensor, taking way longer than the time quoted but not charged more for the labour. Cracking job and coupled with the fact that I wasn't charged for diagnostics too, these guys are fantastic!
12 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Duncan,
Thank you for such a brilliant review! 😊
We’re really pleased our technician could get that faulty speed sensor removed for you - they can definitely be stubborn sometimes! It’s great to hear you appreciated the extra effort and that everything was sorted without any additional labour or diagnostic charges.
We’ll be sure to pass your kind words on to the team. Thanks again for choosing Eden Tyres & Servicing!
Kind regards,
Melissa
Eden Tyres & Servicing
Fantastic service
I cannot fault the service from Eden tyres Burton. The lady on reception is fantastic too. Excellent service every time.
11 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Louise,
Thank you so much for your lovely feedback! 😊
We’re delighted to hear you consistently receive fantastic service from our Eden Tyres & Servicing - Burton branch. And we’ll make sure the reception team member gets the recognition she deserves too!
We really appreciate your continued support.
Kind regards,
Melissa
Eden Tyres & Servicing
Amazing service as always MOT on my Land Rover
Amazing service as always MOT on my Range Rover Sport. Lovely service and the lady on the desk was especially helpful and professional.
12 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Phillip,
Thank you for your continued support - it really does mean a lot to us! 😊
We’re so pleased your MOT on your Range Rover Sport went smoothly and that you received the helpful, professional service we always aim to provide.
We’ll be sure to pass your kind comments on to the team. See you next time!
Kind regards,
Melissa
Eden Tyres & Servicing
Can’t fault a thing
Courteous, friendly and fit me in after a nightmare of my continually having to reschedule due to work. Professional and wouldn’t hesitate to use again (to be fair have used them on my last four cars and husband uses them too). Burton branch is spot on
12 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Felicity,
This is so lovely to read - thank you! 😊
We really appreciate you sticking with us across four cars (and your husband too!). It’s great to hear the team at our Eden Tyres & Servicing - Burton branch were able to accommodate your reschedules and still deliver the friendly, professional service you expect.
That kind of loyalty means the world to us.
Kind regards,
Melissa
Eden Tyres & Servicing
Derby branch,
Derby branch,
Upperdale Rd
I have been using this place for many years and always received an excellent service. They were good honest people who were very knowledgeable,professional and offered good advice. Obviously them days are long gone as the service I have just received from the new people in charge was absolutely abysmal. I took my car in because it was making a strange noise and asked them to take a look (a previous garage had suggested links and ball joints were wearing ) so I mentioned this. After test driving it to listen for the noise and then checking the car on the ramp, the technician came in and said they definitely need replacing and that’s what is making the noise. Again I asked, that’s definitely where the noise is coming from, to be told, yes definitely. I was quoted £600 ( apparently the parts were costing £380) and it was at least 2 hours work. I agreed to have the work done and upon completion went to pick my car up. I was told that it had been test driven and everything was fine only to find the same noise on my way home. After calling I was told to bring it in next morning so they could have another look. This time another guy test drives it and comes back and says “can’t hear no noise “. I suggested that I go with him and point it out and as soon as it was pointed out to him he says “that’s something else and you probably need to take it to a BMW specialist. Why the hell have you guys just charged me £600 if you didn’t even know what the actual fault was that was making the noise.??? No explanation, no sympathy, appalling behaviour and no customer care. Another thing to note, the receipt had no itemised parts costs or man hours service charge, just the total cost!! Definitely won’t be taking any of our cars there again.
11 February 2026
Unprompted review
Reply from Eden Tyres & Servicing
Hi Alan,
Thank you for your feedback. We’re genuinely sorry to hear how frustrated you feel following your recent visit.
When you first came to us, you advised that another garage had identified worn ball joints. We inspected the vehicle and confirmed this, and also recommended replacing the lower arms. A quotation was provided, you went away to consider it, and then contacted us a few days later to book the work in. The arms were fitted and everything was checked and road tested.
When you returned with a further concern about noise, we immediately re-inspected the vehicle. Lee checked it again on the ramp and then road tested it with you so you could point out the sound directly. During that drive, the noise identified was a gearbox whine rather than a knocking from the suspension, and you confirmed this was the sound you had been hearing.
We would never knowingly carry out unnecessary work, and the suspension components replaced were worn and required attention regardless. However, we’re sorry if this wasn’t communicated as clearly as it should have been on the day.
If you would like us to clarify anything further or go through the invoice in more detail, please don’t hesitate to call us on 01332 767778. We’re more than happy to discuss this with you directly.
Kind regards
Lee
Branch Manager
Eden Tyres & Servicing Upperdale road, Derby - Tel 01332 767778
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