Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
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Review summary
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Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem wit... See more
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Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, keeping me up to date with the progress of my order. Thank you
30 June 2026
Reply from Eden.co.uk
Hi Ruth,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Brenda
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Rosemary
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
The disappearing book
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order, dispatching it via another carrier all at no extra cost to me. I had been waiting for nearly a week, they did it in 3 days! I can't thank them enough, for their kindness and diligence. Will definitely use again.
29 June 2026
Reply from Eden.co.uk
Hi Jane
Thank you for leaving us feedback.
We appreciate you choosing Eden and thank you for your understanding and continued support!
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Marion
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Good stationery and good delivery time
Good stationery and good delivery time.
Thank you.
29 June 2026
Reply from Eden.co.uk
Hi Rosie
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Fast service
29 June 2026
Reply from Eden.co.uk
Hi Revd Yvonne
Thanks for your custom and your review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Items arrive on time and always in good…
Items arrive on time and always in good condition.
22 June 2026
Reply from Eden.co.uk
Hi Sheila
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
The packaging on these bibles was…
The packaging on these bibles was terrible. They arrived on the doorstep in what looked more like a bag than a box.
DPD had done their best to remake the floppy box and keep its contents from spilling out. The deliverer had little to get hold of when he dropped them on the doorstep.
As it happened the contents were intact- a couple a little bruised maybe - but usable. 42 books in a floppy box was not on!!
24 June 2026
Reply from Eden.co.uk
Hi,
Thanks for reviewing your order.
Please accept our apologies for the packaging issue with your order. We will investigate this and contact you directly in the next hour
We appreciate your order and feedback. We hope to provide you with excellent service in the future.
Christine - Eden Customer Service Team
I wanted to buy one card for an 80th…
I wanted to buy one card for an 80th birthday. The only option was to buy a pack.
24 September 2025
Reply from Eden.co.uk
Hi,
Thanks for your review.
We appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Very helpful on the phone
Very helpful on the phone
Items were dispatched quickly and arrive earlier than expected.
Great job!
26 June 2026
Reply from Eden.co.uk
Hi Nicola,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Vivien,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Books arrived quickly and promptly
Books arrived quickly and promptly. The order was perfect and in great condition. The kids loved their Gospels of Mark and all 25 had read some by the following youth night. One youngster had read 10 chapters. Thank you so much. 5 ⭐️
19 June 2026
Reply from Eden.co.uk
Hi Diana,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Great service
Super telephone experience when ordering.
Order was quick delivery.
Shall order from Eden again.
26 June 2026
Reply from Eden.co.uk
Hi Mrs Horsfall,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
The people who take your calls are…
The people who take your calls are always very helpful and polite. Parcels arrive in a couple of days.
26 June 2026
Reply from Eden.co.uk
Hi Marilyn,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Good choice of materials available
Good choice of materials available, reasonably priced, easily ordered.
24 June 2026
Reply from Eden.co.uk
Hi Graham,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Great service
Great service! Order processed and delivered within a couple of days. Excellent
26 June 2026
Reply from Eden.co.uk
Hi Margaret,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Sally,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Sarah,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
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