Eden.co.uk Reviews 

7,515
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,968 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of Christian literature and gifts, noting that the ordered products always arrive in wonderful condition and maintain truly excellent quality. Consumer feedback reflects the remarkably quick and reliable delivery service, alongside a very smooth ordering process handled by exceptionally helpful staff. However, some reviewers were not happy with occasional delivery delays or parcels that unfortunately went missing before final arrival. A few other people also felt that certain items did not fully match their personal expectations regarding physical size or font readability.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting promptness and safe... See more

Product

Clients share positive opinions on product, highlighting the great selection of books, cards, and bibles... See more

Order

Users describe positive interactions with order, highlighting the clear website and helpful phone assistance.... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and friendly staff who... See more

Quality

People report positive experiences with quality, expressing overall satisfaction with items received in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more

Company replied

Rated 5 out of 5 stars

Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more

Company replied

Rated 5 out of 5 stars

I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more

Company replied

Rated 5 out of 5 stars

Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem wit... See more

Company replied


Company details

  1. Christian Book Store

Written by the company

Eden.co.uk your one-stop-shop for Christian resources.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(7,515)

1,906 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Large print and good quality

Great quality paper and binding although with much fewer illustrations than my Sunrise edition, perhaps due to space constraints. But very well appreciated by the recipient. My only disappointment was that it arrived unprotected in a cardboard box therefore had a slight dent on the spine and corner as the Bible was able to slide around unprotected several inches during transit. I will contact Eden about this as packaging should have been better, especially as it was a gift.
I've been invited to edit my review - perhaps then it will appear on the website. I'm glad you appreciate my positive review but the issue with the packaging was not acknowledged. AI generated response possibly.

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Chris,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Brilliant

I always have a great experience with Eden. However, this time the experience was fantastic. order placed and delivered within 7 days. Brilliant

3 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Paul,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Order received very promptly.

Order received very promptly.

3 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Elizabeth,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Prompt service and delivery of nlt…

Prompt service and delivery of nlt bible in giant print. Lovely to be able to read God's word with ease as my eyes deteriorate in function in older age

25 June 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Ken,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

My parcel arrived right on time I have…

My parcel arrived right on time I have always been a customer of Eden and found them excellent to deal with and will have no hesitation in continuing dealing with them and the postings have always been excellent,Thank you, Jenny. 👍🏻👍🏻

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Jenny,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Book arrived quickly once the mix up…

Book arrived quickly once the mix up had been sorted out. Had to use Google to get a number in order to speak to a person. Would help if contact numbers we’re on your website.

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Janet,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Looking for a bible

I found the bible I wanted and it was delivered quicker than expected.

1 July 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Susan,
Thanks for your custom and your review.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Children's Bibles

The Bibles I ordered for the children's work at church arrived really quickly, thank you.

The font was a little smaller than I expected - perhaps it would have been an idea to have some way of showing that, but other than that they are super.

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Andrew,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

My book was in very good condition and…

My book was in very good condition and arrived quickly.I have bought other goods from Eden and they have been superb quality.Will continue to buy from them.

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Susan,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi JKS,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 1 out of 5 stars

As yet I have not received my order

As yet I have not received my order. I have sent an email which was returned to me saying wrong address. Yodel was meant to deliver my order by 6th July. Yesterday I phoned your office and understood the problem would be sorted. I need the order by Monday 13th July. Please attend to my request for your urgent attention. Thank you.

1 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mrs. Nicholls,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear you haven't received your order yet, we'll look into this and email you directly in the next 15 minutes. 
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

I ordered life Application study bible…

I ordered life Application study bible NIV and I enjoy reading it.

24 June 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Order arrived quickly

Order arrived quickly, sensibly packaged without plastic. Pleased with the books and happy to support a living wage company.

24 June 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Virginia,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Positive experience all round

Book was delivered in good time and in excellent condition. Availability and competive with Amazon.

23 June 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi JBz,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service, keeping me up to date with the progress of my order. Thank you

30 June 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Ruth,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

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