Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
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Review summary
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Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem wit... See more
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Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff at Eden
The staff at Eden, were so helpful and friendly. There was a lovely lady, who advised me as to the best way for me to change my order when I had found a better item more suitable to my needs.
15 July 2026
Reply from Eden.co.uk
Hi Suzanne,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich- Eden Customer Service Team
Polite on the phone and phone answered…
Polite on the phone and phone answered promptly. Delivery speedy and book packed well.
16 July 2026
Reply from Eden.co.uk
Hi Mrs Swindall,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team
Trustworthy & Reliable
Eden Christian Co., Is my First Point of Contact when I need Christian supplies. Excellent selection including a Catholic branch . Very helpful when I have to contact by telephone. Would recommend.
15 July 2026
Reply from Eden.co.uk
Hi Beryl,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
The bottle was tiny!!
15 July 2026
Reply from Eden.co.uk
Hi Jennifer,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear this product was smaller than anticipated, we'll look into this and email you directly in the next 30 minutes.
Colin - Eden Customer Service Team
Poor value for money
I thought the book (or rather booklet) was very over-priced and the delivery was slow.
N.B. I have since had a response from Eden and although my opinion of the product and delivery is unchanged, they have apologised, explained the reason for the high price, and refunded the postage costs. This response was swift and comprehensive. Thank you.
8 July 2026
Reply from Eden.co.uk
Hi Sarah,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear that you are not happy with the My Heart Christ's Home Booklet, we'll look into this and email you directly in the next 15 minutes.
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mrs Holgate,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Miss Milne
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Jessica,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Faith
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Past experience with purchases.
14 July 2026
Reply from Eden.co.uk
Hi Mrs Rankine,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
cards were fine and were delivered…
cards were fine and were delivered quicker that expected.
14 July 2026
Reply from Eden.co.uk
Hi Barbara,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Lynne,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Improved product ratings and delivery time
Eden has improved the information on the website that allows me get an impression on how order buyers rate the products.
Also, Eden has greatly improved the delivery time for orders.
14 July 2026
Reply from Eden.co.uk
Hi Kehinde,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Easy to connect with
Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison.
Now I know font sizing which is crucial for those of poor sight.
Overall pleased with all my purchases
14 July 2026
Reply from Eden.co.uk
Hi Andrew,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Misleading delivery information
The items ordered were as expected but the delivery timing was very disappointing. The website said the expected delivery for 48 hour tracked would be 11th - 13th July. However, the package was only delivered on 15th July, too late for when it was needed. The expected dates had not included the weekend. The timing should say 2 -3 business days, which is how Royal Mail describes their service.
10 July 2026
Reply from Eden.co.uk
Hi Gillian,
Thanks for your order and for leaving a review.
We’re sorry to hear about the delivery issue with your order, we'll look into this and email you directly in the next 2 hours.
We really appreciate your feedback as it helps us improve.
Christine - Eden Customer Service Team
the delivery was not by the date…
the delivery was not by the date prommised,so arrived after the eent
7 July 2026
Reply from Eden.co.uk
Hi Michael
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
I had a great experience with the…
I had a great experience with the service provided from this business. Great options to choose from with products that I viewed with quick and safe delivery, thankyou.
13 July 2026
Reply from Eden.co.uk
Hi Kirstie
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi John,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Christine - Eden Customer Service Team
Excellent quality!
Very happy with the quality of the cards and very happy with prompt delivery!
6 July 2026
Reply from Eden.co.uk
Hi Dawn,
Thanks for your custom and your review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Eden customer service is incredible
Eden customer service is incredible! Amazing selection of books.
13 July 2026
Reply from Eden.co.uk
Hi Clare
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Chad - Eden Customer Service Team
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