eco4 Reviews 

664
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being extremely professional, polite, and highly efficient during various home installations and maintenance tasks. Many consumers mention that staff members go above and beyond to ensure everything is fully operational and handled properly. Reviewers highlight that service appointments are always handled punctually, leaving properties remarkably clean and tidy after completing the work. People deeply appreciate the clear communication, honest advice, and expert guidance provided when dealing with unexpected plumbing or heating issues. Clients express confidence in utilizing these reliable services repeatedly across different properties for routine checks and urgent repairs.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and reliable professionals who... See more

Staff

People report positive experiences with staff, frequently highlighting their efficient, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

bath - metal plughole disintegrated so outlet pie had got detached which would have caused major water damage if not repaired. Fortunately I realised not to run any water. Eco4 came & fixed it pronto... See more

Rated 5 out of 5 stars

I just wanted to pass on a big THANK YOU to your Cavity Wall Insulation Installers -Nicky Thompson & Team. Who were both really hardworking - (in very cold conditions.) They went the 'extra mile' t... See more

Rated 5 out of 5 stars

Mike is a true professional, competent and caring. The work was started and completed on time, with no mess left behind. We received clear instructions how to use the boiler and program the thermost... See more

Rated 5 out of 5 stars

A great service from eco4. We needed a new boiler installed as our old one was very temperamental and always had issues. We spoke to Mike Shah who recommended a new boiler. They came at the agreed dat... See more


Company details

  1. Gas Installation Service

Written by the company

24hr service - Free quotes - Boiler Breakdowns - Installs - Gas - Renewables - Powerflush | No job too small!


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(664)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic job

Absolutely fantastic job. Thank you so much to you and your lads. Worked so hard to get the job done, went above and beyond. Really appreciated.
Would definitely recommend.
In fact I already have, to several friends!

4 May 2026
Rated 1 out of 5 stars

I notified EC04 10 days ago

I notified EC04 10 days ago, our boiler stopped working and we need assistance. Only after two further emails sent did I get a response on the 12th March stating they had received my application. NOTHING HEARD SINCE.

We have no heating or hot water and we are elderly, my wife had a stroke and receives a small PIP payment.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Eco4 from start…

Excellent service from Eco4 from start to finish. They designed and installed an AC system that was perfectly tailored to our needs rather than offering a generic solution, which we really appreciated.

The whole process was handled extremely professionally. Communication was clear throughout, we received regular updates and everything was completed exactly on time as promised. The installation team were efficient, tidy and clearly very knowledgeable.

We’re really pleased with the end result and the difference it has made. It’s rare to find a company that delivers such a smooth and well-organised experience. Highly recommend Eco4 to anyone considering AC installation.

9 March 2026
Rated 5 out of 5 stars

A great service from eco4

A great service from eco4. We needed a new boiler installed as our old one was very temperamental and always had issues. We spoke to Mike Shah who recommended a new boiler. They came at the agreed date and swiftly installed a brand new boiler within a few hours. They carried out a flush of the system and we had a lovely warm house again. Mike then showed us how to keep an eye on the new boiler and its features. Mike and his team are very professional and cared for our home and needs.

26 February 2026
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A truly exceptional ECO4

⭐️⭐️⭐️⭐️⭐️ A truly exceptional ECO4 — skilled, patient, and utterly reliable

I cannot recommend Mike highly enough. After a malicious act left my underfloor heating sabotaged during the breakdown of the business partnership between my previous builders, I found myself an innocent victim dealing with a system that simply wasn’t working. It was an incredibly stressful situation, but Mike stepped in with exactly the expertise and calm professionalism I needed.

He approached the problem with patience, logic, and a methodical mindset. Mike carried out an extensive set of diagnostics to get to the true root cause of the underperformance, something no one else had managed to do. Once he identified the issues, he systematically executed the remedy with precision and care.

The outcome has been brilliant. My UFH is now performing exactly as it should, and I finally have peace of mind. Mike is not only highly skilled, but also honest, thorough, and genuinely committed to doing the job properly. I am deeply grateful for his help and wouldn’t hesitate to recommend him to anyone looking for a trustworthy and knowledgeable professional.

28 January 2026
Rated 5 out of 5 stars

10 out of 10

after calling several companies to try and help a landlord with a heat pump issue, Ravi was the only person that was helpful, able to attend, diagnose the issues and repair all promptly.

Would not hesitate to use their services again

5 February 2026
Rated 5 out of 5 stars

Great support as ever

Great support as ever. CE & HW were tepid and getting worse over time. Mike diagnosed the issue, even if it needed a couple of visits and part changes, and the system is back up and running perfectly. Great support, communication and follow-up. Fantastic.

10 January 2026
Rated 5 out of 5 stars

The service was excellent

The service was excellent, with effective communication leading up to the appointment. As usual, they delivered a highly professional experience.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team , even answered my phone call on Christmas Day when I could not get the boiler to restart !
Always very helpful and knowledgeable.
I would highly recommend.

17 January 2026

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