I cannot recommend this company enough - and for many years have been doing so! On contacting them you are almost immediately speaking to a warm and empathetic real human being! They follow throu... See more
Company replied
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Review summary
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What people talk about most
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I didn't contact the broker but went directly to Ecclesiastal as I had dealt with them on a previous occasion. I submitted a full explanation of how the accident occurred. I provided the receipt bea... See more
Company replied
The ‘no extra charge for monthly premium payments’ is a game changer, as well as the £130 donation to a church or charity of our choice. There was no pressure from the associate on the phone: rather a... See more
Company replied
Their agent was very sympathetic and helpful -even went the second mile, so to say, when I got my maths wrong and under-represented our loss financially. The reimbursement came through quickly and wit... See more
Company replied
Company details
- Insurance Company
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Agency
About Ecclesiastical Insurance
Written by the company
The home of specialist insurance
Our mission is to protect what matters most to people, with specialist insurance, dedicated expertise and award winning service*.
Ecclesiastical offers insurance products and risk management services to customers in the faith, heritage, leisure, professions, charity, education and real estate markets. We also provide a range of specialist policies for individuals including home insurance, clergy home insurance and high net worth insurance. Find out more by visiting our website.
We are proudly part of the Benefact Group – a charity-owned family of financial services companies that exist to donate available profits to good causes. This has helped us become the 3rd largest corporate donors in the UK, listed on the DSC UK Guide to Company Giving 2023/24.
Together, we are building a Movement for Good.
Contact info
Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW, Gloucester, United Kingdom
- www.ecclesiastical.com
4.6
Excellent
589 reviews
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Good company
Friendly, efficient service. Prompt when settling claims. Competitive. Good company to deal with.
3 October 2025
Reply from Ecclesiastical Insurance
Hi Joseph,
Thank you for taking the time to leave us such a positive review.
Many thanks,
Ecclesiastical
A very thoughtful and up to date person…
A very thoughtful and up to date person to deal with your needs, most human.
19 June 2025
Reply from Ecclesiastical Insurance
We appreciate your kind words. Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Excellent customer service …
Excellent customer service combined with a broad and comprehensive cover, supported by an exceptional claims reputation, made it an easy decision to insure with Ecclesiastical.
9 September 2025
Reply from Ecclesiastical Insurance
Hi Larry,
We're happy to hear that our customer service, comprehensive cover, and claims reputation made your insurance decision easy. Thank you for taking the time to leave your positive feedback!
Many thanks,
Ecclesiastical
Efficient
Efficient, friendly, professional. Employing Auger to survey and repair a water leak made everything go smoothly and I didn’t have to find my own repair firm.
13 August 2025
Reply from Ecclesiastical Insurance
Hi Winniford,
We're happy to hear that your water leak repair experience was smooth and efficient. We appreciate your positive feedback.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Daniel,
We really appreciate you taking the time to leave us your review.
Many thanks,
Ecclesiastical
A unique selling point did it for me!
The ‘no extra charge for monthly premium payments’ is a game changer, as well as the £130 donation to a church or charity of our choice. There was no pressure from the associate on the phone: rather a sense that he genuinely sought to serve our best interests.
31 July 2025
Reply from Ecclesiastical Insurance
Hi Robert,
We're happy to hear that you found value in our payment options and charitable donation. It's great to know the associate provided helpful and pressure-free support to meet your needs. Thank you for your positive feedback.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Stuart,
We really appreciate you taking the time to leave us your review.
Many thanks,
Ecclesiastical
Speedy efficient service which puts the…
Speedy efficient service which puts the customer first
8 August 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave us a review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Helpful and understanding
Ecclesiastical understand the particular circumstances of a church minister's home and provide cover accordingly. When we recently had to make a claim, they were incredibly helpful.
10 September 2025
Reply from Ecclesiastical Insurance
Hi Dave,
We appreciate you sharing your experience. We're happy to hear that our coverage met your needs and that our team was helpful. Thank you for your positive feedback.
Many thanks,
Ecclesiastical
The most personal and caring Insurance Company around!
I cannot recommend this company enough - and for many years have been doing so!
On contacting them you are almost immediately speaking to a warm and empathetic real human being! They follow through your query/claim with kindness and superb efficiency. They listen with real care about the situation and could not be more kind or helpful. Any claims are dealt with immediately and with personal updates keeping you informed.
To us these things are priceless. We have known them for many years and it is always the same. We have now stopped looking at cheaper quotes - any extra we might pay is worth every single penny!
18 August 2025
Reply from Ecclesiastical Insurance
Hi Sue,
Thank you for taking the time to leave us such a positive review. We appreciate your long-standing trust. It's wonderful to know our team's kindness and efficiency have been valuable to you, especially regarding claims. Thank you for your kind words!
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Thank you for your feedback. We’re sorry to hear you're disappointed with your service. A member of our team will be in touch with you directly to discuss this further.
Many thanks,
Ecclesiastical
The claim was settled without argument…
The claim was settled without argument in a fast, responsive and friendly way - all very professional
10 January 2025
Reply from Ecclesiastical Insurance
Hi Gordon,
We're happy to hear that your claim was settled quickly and professionally. Thank you for your positive feedback; we appreciate it very much.
Many thanks,
Ecclesiastical
Efficiency
4 July 2025
Reply from Ecclesiastical Insurance
Hi Desmond,
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Neil,
We're pleased to hear you are happy with our service. Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Great cover very clearly set out
Great cover very clearly set out - very good price. When made claims in the past have always been with no quibble.
14 August 2025
Reply from Ecclesiastical Insurance
Hi Chris,
We're happy to hear that our cover met your expectations. We appreciate your positive feedback regarding your past claims experiences.
Many thanks,
Ecclesiastical
Ecclesiastical Home Insurance
Home insurance as it used to be. Service, knowledge and action
4 July 2025
Reply from Ecclesiastical Insurance
Hi Michael,
Thank you for taking the time to leave your review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Debra,
We're so pleased to hear you are happy with your service. Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Good service.
6 June 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
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