EasyLunettes Reviews 

4,760
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Awesome sports frame, outstanding prescription quality lenses, made mostly for cycling, motorcycle sports, during the night/ fall/ winter/early spring or when no/ less sunshine outside/ indoors, fits... See more

Rated 5 out of 5 stars

They were better than expected. Superb and good quality. I got a good discount and the carrera glasses cane with a hard case. Great customer service and prompt reply! 100% recommended.

Rated 5 out of 5 stars

I have been buying glasses from this site for many years and have always been impressed by their service and quality of their products. My main motivation originally was price, as glasses, especially... See more

Rated 3 out of 5 stars

I bought a pair of glasses which within a short time frame oxidised behind the plastic around the nose and behind the ears. I reached out to the company only to be told to next time buy glasses tha... See more

Company replied

Company details

  1. Contact Lenses Supplier
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Glasses Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Depuis 2006, EasyLunettes est un leader sur le marché de l'optique en ligne. Avec la plus grande sélection de lunettes de soleil, de lunettes de vue et de lentilles de contact, EasyLunettes fournit des lunettes à des milliers de clients satisfaits.

Bienvenue chez

Written by the company

Plus de 180 grandes marques
Chez Easylunettes, nous offrons le plus large choix de lunettes en ligne avec plus de 80 000 produits et 180 marques. Trouver la paire de lunettes de soleil, de vue ou les lentilles de contact qui vous vont le mieux et économisez grâce à nos prix imbattables !
Partagez votre avis sur Truspilot, et tentez de gagner notre concours du mois !
Easylunettes.fr offre une paire de lunettes de soleil à l'auteur d'un des commentaires du mois ! Donnez nous votre avis, et nous faisons le reste. Ce mois-ci, tentez de gagner une paire de lunettes de soleil Carrera CHAMPION !
Livraison rapide et gratuite
Easylunettes offre une livraison gratuite et rapide dans le monde entier sur l’ensemble des modèles de lunettes de soleil, de vue et de lentilles de contact. Recevez aisément votre paire de lunettes à la maison sans suppléments.
100 jours pour être satisfait ou remboursé
Si vous n’êtes pas satisfait de votre nouvelle paire de lunettes, ce n’est pas un souci grâce à notre politique de 100 jours, satisfait ou remboursé. Nous renvoyer votre paire de lunettes est simple et facile, et vous avez jusqu’à 100 jours pour prendre votre décision. Avec Easylunettes, acheter en ligne est sans risque grâce à notre politique de renvoi des commandes et notre garantie de remboursement.
24 mois de garantie
Chez Easylunettes, nous garantissons une qualité exceptionnelle sur l’ensemble de nos produits et nous offrons une garantie 2 ans afin que nos clients soient toujours dotés des meilleurs lunettes de soleil et de vue. Notre garantie exclusive couvre l’ensemble des défauts de fabrication de nos fournisseurs sur les lunettes de soleil et de vue dans tous les cas. Pour les lentilles de contact, nous offrons 3 mois de garantie.
Un service client performant
Pour toute question et demande, notre service client est toujours disponible pour vous aider. Il suffit de nous envoyer un mail et vous recevrez une réponse dans les 24 heures. Si vous avez besoin d’aide pour choisir un modèle ou que avez une question sur un produit, n’hésitez pas à contacter le service client, il sera ravi de pouvoir vous venir en aide. La satisfaction de notre client est notre priorité.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,760)

539 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service

Just wanna say thank you so much for reprocessing my prescription glasses so quickly! I received the replacement today and this time they fit good and don’t they make me dizzy anymore. Shout out to the the amazing customer service I received from Fameka, Meldeane and Joydee! Thank you for keeping me posted on the status of my order and for processing it so quickly and as soon you received my return item. Very happy with my glasses! Thank you so much!!! Will definitely buy from you guys again! Five stars rating for sure!!!

9 February 2021
EasyLunettes logo

Reply from EasyLunettes

Hi Maria,

I am so happy to hear that you loved your prescription glasses. However, it seems that there is something that we need to improve us you have given us 3 stars.

I will contact you shortly to hear your suggestions/feedback.

Sincerely,

Caselyn

Rated 5 out of 5 stars

It was a good experience dealing with…

It was a good experience dealing with staff on chatline who consulted an optician. Was kept in loop on my order. I ordered prescription ray ban however the arms were a bit wide and needs adjustment. Decided to take to a optical store for adjustment once lockdown was over.

5 February 2021
Rated 5 out of 5 stars

Great to deal with and good prices

Great to deal with, customer service is very polite and helpful, once the order is processed, it’s pretty quick to arrive. Prices are very competitive. Overall pretty happy, I’ll definitely come back!

5 February 2021
Rated 5 out of 5 stars

Honestly

Honestly, exceeded my expectations. I thought id be getting a cheap replica or copy. Well packaged and glasses as sharp, good quality. I never write reviews but here I felt compelled to.

4 February 2021
Rated 3 out of 5 stars

Disappointed that it took over a month…

Disappointed that it took over a month to issue the refund for sunglasses that were found to be discontinued after submitting the order. Still waiting for another pair to be delivered. Otherwise met expectations.

4 February 2021
EasyLunettes logo

Reply from EasyLunettes

Hi Ben,

Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At SmartBuyGlasses, we strive to provide the best experience we can for our customers.

We take our customers’ feedback very seriously so I will be contacting you shortly to help resolve this issue.

Sincerely,

Lauren

Rated 4 out of 5 stars

I am very excited to wear these…

I am very excited to wear these 'Stoggles' when I go back to work on Monday! I work in a school and I hate wearing a face shield, so I think these will be a great alternative to keep me safe!

4 February 2021
Rated 5 out of 5 stars

Reliable

I ordered two pairs of glasses. The process was smooth and I received my purchase a few weeks later. This business is legit. I ordered designer glasses as that’s what I got. No question of anything being fake or anything like that.

4 February 2021
Rated 5 out of 5 stars

My confidence restored

I have purchased eyewear previously on-line from other providers, with mixed results, requiring post corrections to the lenses. The experience turned me off on-line eyewear sourcing, however, after overpaying retail shops for a number of years, I decided to give it another try. This time around, everything has been perfect. SmartBuyGlasses is far superior to the other companies in both product quality and customer service. They do it right. Shop with confidence that they really do make an effort to provide a superior experience.

4 February 2021
Rated 5 out of 5 stars

Good day.

Good day.
I would like to point out to you that I dealt with a lady who is very responsive, attentive, dynamic and very kind : Kat.
Thanks to her, my glasses were delivered very quickly. So, I reiterate my sincere thanks to Kat.
Best regards,
See you soon.
Patrick MIGLIORINI ( NANTES, France)

31 January 2021
Unprompted review

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