easy-breaks.com Reviews 1,275

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The 4 stars is based on easy-breaks reviews (and a recent consumer apology!) Unfortunately there seem to be a few easy break-type names. In Australia there is an easybreaks.com.au which in my e... See more

Rated 4 out of 5 stars

Straightforward booking process by phone. Hotel staff all friendly and helpful. Good breakfast and dinner. Bedrooms comfortable and warm but not spacious, bathrooms also best described as compact b... See more

Rated 5 out of 5 stars

I booked a late break twin room for 2 nights, unbelievable mid week deal. Lodge apartment is quality in size, warm and faultlessly clean. Great view of spa village. Leisure facilities and BT sport ava... See more

Rated 5 out of 5 stars

A most pleasant operative took the call and sorted out all of the requests in a very friendly yet professional manner. The whole procedure required him to make two direct calls to the hotel and bo... See more

Company details

  1. Travel Agency

Information provided by various external sources

easy-breaks.com is a Scottish online short-breaks operator. We specialise in booking breaks at Crerar Hotels across Scotland, whether it’s a planned trip or a last minute weekend away. Our customers can book hotels right up to the day of arrival, and can choose from a range of short break packages including dinner deals, road trips, entertainment breaks and activity breaks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Would not purchase vouchers for anyone as a gift

Could have got a much cheaper deal without vouchers. Had to pay a £6 admin fee

12 August 2018
Unprompted review
easy-breaks.com logo

Reply from easy-breaks.com

Hi Marjory,
Thank you for taking the time to leave your comments.
All easy-breaks.com bookings have a £6 Admin Fee applied, however this is not applied when purchasing vouchers.
Kind Regards, Easy-Breaks

Rated 5 out of 5 stars

4 day stay for anniversary

staff were lovely rooms lovely newly decorated the only thing i can suggest is a handle to.hold onto to.get in and out of bath as they are deep meals were lovely although because we were on a dinner bed and breakfast deal it was the same set menu each night but splashed out on a steak last night which was great hotel in middle of renovation caused no disruption must be the quietest workmen in scotland

30 July 2018
Unprompted review
Rated 1 out of 5 stars

Hotel is in need of a face lift food …

Hotel is in need of a face lift food was poor

29 July 2018
Unprompted review
easy-breaks.com logo

Reply from easy-breaks.com

Hi Tracey,
Thank you for your review of the hotel. We can certainly pass this information on to the hotel on your behalf. I hope the service you received from easy-breaks.com call centre team was to your satisfaction. Thanks Andrew

Rated 5 out of 5 stars

Easy booking thanks to easy-breaks

A most pleasant operative took the call and sorted out all of the requests in a very friendly yet professional manner. The whole procedure required him to make two direct calls to the hotel and both times he had arranged everything most satisfactorily.
It was good to have the chatty, personal touch while setting up our family break as online booking can be daunting for us.
Looking forward to our trip. Indeed, we are now hoping to plan regular little hotel stays throughout the year with easy-breaks.
Thank you.

18 July 2018
Unprompted review
Rated 1 out of 5 stars

These people are rip off merchants

These people are rip off merchants. They charge you £6 per booking. I don't know of any other hotel booking sites that do this. Then they sneak in £12 for insurance that you haven't asked for hoping you won't notice. I was given a £100 easy-break gift voucher as a present. You are not allowed to use them online so I had to phone them to use it. Today I got my phone bill in and have been charged £3 for the call. Nowhere on their site tells you it is a premium number nor did they tell me when I phoned them. I'm sure this is illegal. Even if it is on the site somewhere if must be well hidden

18 July 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look