Dynamite Clothing Reviews 

423
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the staff for being very friendly, attentive, and helpful, often going above and beyond to assist with finding outfits and providing honest opinions. Many people highlight the exceptional customer service, noting that interactions are pleasant, seamless, and efficient. Reviewers also appreciate the modern and flattering clothing collections, with many finding the quality to be great. However, some people mentioned issues with staff attentiveness, reporting instances where they felt ignored or received rude service. A few other people also felt that customer care was unhelpful or unresponsive to their concerns. Additionally, some customers experienced problems with product quality, such as defective items or clothing that did not last, and noted inconsistent sizing or limited availability.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and fit, with many expressing satisfaction with the... See more

Staff

Consumers generally report positive experiences with staff, highlighting many helpful, kind, and attentive... See more

Service

Users describe positive interactions with service, with many reviewers praising helpful and reliable customer... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good quality of... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

I love how Dynamite clothing is flattering for multiple sizes and ages. Some companies cater strictly to a size 0. While Dynamite websites and marketing imply that you have to be super tiny, the sizes... See more


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

423 reviews

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3.8

All reviews

(423)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Amber <3

I believe her name was Amber — she was working the morning of April 16th at Square One — and she was absolutely amazing. I had to try on multiple sizes across different clothing items, and she was more than willing to help every single time, going back to find sizes for me at least five times without hesitation.

Whether it was checking the back or finding the same item in a different colour, she went above and beyond. She also took the time to explain how each piece should fit, pointing out things like extra fabric or how we should size down, but if it was too tight on my shoulders, we should go back up a size, which I really appreciated.

I say this as someone who has been in a management position in hospitality for the last 5 years — her level of service truly stood out. She was kind, patient, knowledgeable, and made the entire experience enjoyable. Employees like her make such a difference — she absolutely deserves recognition, a raise, or even a promotion.

My only feedback would be regarding the product itself: the cream-coloured pants are very see-through, and I’ve had a similar issue with some of the skirts. I’ve had to go to a tailor to have extra fabric stitched in just to make them wearable. I would have purchased more items if this weren’t an issue, so I hope this can be addressed by the supplier.

16 April 2026
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Reply from Dynamite Clothing

Hi Ishrat, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

I havnt received my order yet so I cant…

I havnt received my order yet so I cant give an accurate review. Usually orders arrive within a couple days, this one seems to be delayed

15 April 2026
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Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Great Service and on time delivery

fast delivery

13 April 2026
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Reply from Dynamite Clothing

Hi Saba, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

Fun shopping trip with EXCELLENT customer service

The clothing displays were lovely and enticing but I have to say that the staff at the Barrie location were STELLAR! I went in just to browse and left with a beautiful outfit💕. This visit made my day!

11 April 2026
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Reply from Dynamite Clothing

Hi SheriW, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Found exactly what I needed in 5 min!

Found exactly what I needed, the workers were very quick, and had all the sizes I needed.

10 April 2026
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Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

Not good

No one offered to help me
No one said hello when I walked in
I helped myself and asked someone if I can pay as no one was at the cash.

10 April 2026
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Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 2 out of 5 stars

Nobody wants to help you i tried asking…

Nobody wants to help you i tried asking 2-3 different work employees on floor to help with fiding size. Since it was not there they said yeah sure let me bring machine to check if you have in stock they never showed up. Anyhow left with a dress but i am not even sure if i wanna wear it anymore after that traumaa i have been. Been shopping for a while at dynamite never had this bad experience.

10 April 2026
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Reply from Dynamite Clothing

Hey Myrah, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 4 out of 5 stars

Gorgeous store + company, crap service

The store is beautiful and the clothes are absolutely elegant without breaking the bank.

The customer service can be better, Kingsway location in Edmonton the retail associate didn’t even say a word to me when I walked in. Was on his phone and didn’t acknowledge me until I started picking up clothes and accessories I loved.

10 April 2026
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Nia!

Rated 1 out of 5 stars

Unprofessional staff

I was shopping at 11 am at a local Dynamite. There were two girls working that day, both of them remained behind the checkout counter the entirety of me being in the store. I had to go ask if they can open a change room for me and when I needed another size of an item, they both didn't come to check on me once. They also were loudly gossiping about their dating life behind the checkout counter.

9 April 2026
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Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

I love my dress so much

I love my dress so much. Thank you. I'd like to share my videos and pictures with you.

5 April 2026
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Gorgeous! Thanks for the positive feedback, really appreciate it!

Rated 5 out of 5 stars

I want to start with saying that I…

I want to start with saying that I absolutely love the clothes there. Everything looks and fit so beautiful. Also the staff are amazing. Very helpful and sweet, always there to help.

9 April 2026
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Noemy! Thanks for the positive feedback, really appreciate it!

Rated 5 out of 5 stars

Staff was helpful

Staff was helpful in getting another size and opinion whether I should size up

7 April 2026
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Reply from Dynamite Clothing

Hi Gypsy, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 2 out of 5 stars

Not the experience I expected

First, the app is just not it! The app seems broken, takes long to load. Second, I ordered 3 items and the one item that was keenly eyeing on trying, was not even delivered, they said on the app, that the item was cancelled. Lastly, even though there is a store available in my city, there was no option for me to pick up the order at the nearest location to avoid the 9 dollar shipping?.. I don’t understand why 9 dollars for standard shipping. And no option to pick up at store for less fees or no fees even. That’s sad and just not a very good experience.

4 April 2026
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Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

5 star service!

Came into the store looking
For a “girls night outfit”. Was thrilled staff just pulled me some outfits and
Made everything fast and easy! I was in the store with my 3 children under 6 years old. We left with a handful of outfits the lovely stylist put together for me. I left my card at the till by accident. Staff sent me and email and I was able to recover it. Was so happy that they let me know I left my debt card in the store.

2 April 2026
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Ordered a giftcard on Sunday . Never received it . Spoke to 4 agents that “ opened “ a case they never worked and told me I would be reimbursed for my troubles and still get my giftcard sent .

My giftcard finally got sent on Tuesday , with no response from dynamite. Will never order again

30 March 2026
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Reply from Dynamite Clothing

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

sales girl was phenomenal

sales girl was phenomenal. She went over her way to help me find the right dress. She gave her opinions that were very helpful and everyone in the store I find is very helpful and very knowledgable and very nice.

31 March 2026

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