Dynamite Clothing Reviews 

423
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the staff for being very friendly, attentive, and helpful, often going above and beyond to assist with finding outfits and providing honest opinions. Many people highlight the exceptional customer service, noting that interactions are pleasant, seamless, and efficient. Reviewers also appreciate the modern and flattering clothing collections, with many finding the quality to be great. However, some people mentioned issues with staff attentiveness, reporting instances where they felt ignored or received rude service. A few other people also felt that customer care was unhelpful or unresponsive to their concerns. Additionally, some customers experienced problems with product quality, such as defective items or clothing that did not last, and noted inconsistent sizing or limited availability.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and fit, with many expressing satisfaction with the... See more

Staff

Consumers generally report positive experiences with staff, highlighting many helpful, kind, and attentive... See more

Service

Users describe positive interactions with service, with many reviewers praising helpful and reliable customer... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good quality of... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

I love how Dynamite clothing is flattering for multiple sizes and ages. Some companies cater strictly to a size 0. While Dynamite websites and marketing imply that you have to be super tiny, the sizes... See more


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

423 reviews

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3.8

All reviews

(423)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dress top

Prompt delivery. Right product but security price was still attached so I had to go to the store further removal

8 May 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey Maria, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use

6 May 2026
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Reply from Dynamite Clothing

Hi Gorgeous, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

I would recommend to better ship the…

I would recommend to better ship the items. The clothing wasn’t even folded properly nor was protected. It was just put in a the shipping bag like that.

6 May 2026
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Gorgeous!

Rated 5 out of 5 stars

Alisha from Yorkdale mall is such a…

Alisha from Yorkdale mall is such a GEM!!! Her selections and recommendations are always on point. Cant wait until my next event to connect with her!!
The dress and size she recommended was perfect. The dress was purchased right away :)

5 May 2026
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Reply from Dynamite Clothing

Hi Chicara, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

I’m missing 2 items from my order and I…

I’m missing 2 items from my order and I got an email that my whole order got delivered when in reality it didn’t

2 May 2026
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Reply from Dynamite Clothing

Hey Samantha, we appreciate you taking the time to leave us your feedback. We're sorry to hear that you didn't feel satisfied as we're committed to offering the best service. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 4 out of 5 stars

Great quality clothing

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful.

27 April 2026
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, JA! Thank you for the positive feedback, we really appreciate it!

Rated 5 out of 5 stars

Staff and Environment

Super friendly and helpful staff!

28 April 2026
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Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Went shopping for an outfit for date…

Went shopping for an outfit for date night and found the perfect one as usual. Great help from the manager she is a sweetheart!!

28 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 2 out of 5 stars

The right pant leg was sewn wrong where…

The right pant leg was sewn wrong where the stitch seem came forward, not sitting straight and noticeable.
I bought them the night before as I needed brown pants, took off the tag, put them on and realized that the leg was badly sewn; went to the store near my office at Vaughan Mills; the salesgirl said nothing she can do for me!! Plus I was wearing them! I could not exchange with another pair;....I also bought them in bone colour and they are perfect!! The brown ones was defective!

23 April 2026
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Reply from Dynamite Clothing

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. It's difficult to work in the service industry, and that difficulty shows in retail workers not having a lot of tolerance anymore and not invested in providing good service any more. Poor wages, poor treatment of staff contribute to this. Very different than when I worked in high-end retail in the early 2000s. Even at places like Holt Renfrew, the service is lacking, even if you are spending.

My experience at the Dynamite location in Chinook was exceptional. I was asked if I needed help by multiple associates throughout my time there, but not in a performative, imposing way. What stood out was the level of service provided by Besma (sp?). She went above and beyond helping me find jeans, and various other items, and to top it off, I could hear her providing the same level of service to multiple clients in the fitting room at the same time, as well as communicating effectively with her coworkers. She was warm, charismatic and made me feel very welcome in the store, despite not being Dynamite's demographic. The woman who checked me out was also lovely, as was her coworker who steamed my two items with so much care. I loved my time there, and I love the direction Dynamite has gone styling well. It's become one of my top shopping destinations. Whatever you are doing, keep it up!

26 April 2026
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Reply from Dynamite Clothing

Hi ED, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

Delivery service for online shopping…

Delivery service for online shopping takes way too long for today’s standards and you use Canada Post which is the slowest

25 April 2026
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Reply from Dynamite Clothing

Hey L.V., we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

The employee Meriam was absolutely…

The employee Meriam was absolutely fantastic! Greeted me right away, asked if I needed any help with a beautiful smile. She really made my trip!

23 April 2026
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Reply from Dynamite Clothing

Hi Alessia, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Shopped at the dynamite at the upper…

Shopped at the dynamite at the upper Canada mall in Newmarket and it is the best customer service I have received in years. Sara was super attentive and helpful and friendly hard to find these days.

21 April 2026
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Reply from Dynamite Clothing

Hi Megan, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Excellent customer service

The staff at cross Iron Mills location were outstanding and so friendly. We were visiting from Vancouver and our experience here was exceptional! Thank you 😊

19 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

We're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Amazing Staff and Styles

The Rideau Centre store is a little small, but the styles available are great. They had my size and I was able to try the pieces on. The line for the change room was a little long, but it’s worth the wait. The staff were kind and helpful. Overall, a great experience :)

18 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Monique, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

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