Dutton Gregory Reviews 

396
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals praise the legal team for providing exceptional support and making house purchases feel smooth and stress-free. Clients often note that staff members are remarkably helpful, approachable, and always ready to answer any questions promptly. However, some customers also noted issues with communication delays, mentioning that they occasionally felt left without regular updates. A small group of reviewers experienced frustratingly slow responses, poor correspondence, and a lack of clear guidance from handlers. These individuals felt unsupported during stressful moments when trying to get timely answers regarding their property transactions.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and exceptional support... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, helpful, and... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Customer communications

Users describe ambiguous interactions with contact. On one hand, many reviewers praise specific staff members... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good service by the team. Things took a little longer than expected but we got there in the end.

Company replied

Rated 5 out of 5 stars

I completed my house purchase today and I wanted to say how wonderful Amy Briscoe from Dutton Gregory LLP was throughout the whole process. She was incredibly efficient, kind, and patient (I hardly ha... See more

Company replied

Rated 5 out of 5 stars

It is the second time I asked Dutton Gregory to help me with my case. This time again, I faced competence, reliability and what is the most important for me ethical behaviour, which comes with integri... See more

Company replied

Rated 5 out of 5 stars

Nicky has completed the conveyancing for us on two different properties across the past 10 years. We honestly would not trust anyone else to guide us through and provide this service for us. The first... See more

Company replied


Company details

  1. Law Firm
  2. Lawyer

Written by the company

Dutton Gregory is one of the fastest growing law firms in the South, where the highest standards of legal services are combined with an energetic, friendly and client-focused approach. Since 1947, we’ve helped businesses and families alike nationally, providing advice and support, and guiding our clients to a solution with ease. As an full-service law firm, we have experienced and knowledgeable experts to support with an array of matters; from property to corporate and commercial issues, to family, inheritance tax, Will and probate matters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

396 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(396)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

My sister recommended Dutton Gregory…

My sister recommended Dutton Gregory LLP when I recently moved back to the UK from abroad and purchased my first property. Alisha Binfield at Dutton Gregory provided a first class service and I cannot recommend her highly enough. She kept me informed every step of the way and nothing was too much trouble. There were hold ups further down the chain, some due to lack of responses by other solicitors which taught me having a good solicitor is key to a smooth process. Alisha kept up correspondence with the sellers solicitor and the Estate Agent and finally got the purchase across the line. I don't think I would have secured the house I wanted without her. I am so grateful and happy with the service from Alisha, she is now dealing with a house purchase for my niece. Highly recommend Alisha and the services provided by Dutton Gregory LLP.

23 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Sarah

Thank you for taking the time to provide this feedback - we're so pleased that Alisha was able to support you.

We wish you the very best for your future in your new home!

Mark
Dutton Gregory

Rated 5 out of 5 stars

I was very nevous of the whole process…

I was very nevous of the whole process having not been a sellar before but Alisha Binfield and her team get me totally informed and frequently updated me, Thank you all for successful completion,and getting me through it

19 September 2025
Unprompted review
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Reply from Dutton Gregory

Good afternoon Pina

Thank you for providing this excellent feedback - it's great to read that Alisha and the team were able to support you in the ways that you needed them to.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Dutton Gregory, Surrey

I was recommended to use Dutton Gregory through an estate agents and have never been so happy with a recommendation in my life. I was linked to the Surrey office and dealt with Hirakshi mainly with help from Ryan also.
Between these two fully professional people I have a response within a hour or two maximum to any queries I had, I was never left waiting or felt like they were dragging their heels.

I simply asked at the beginning how quickly do they think they could get this done and we set a timeline (which I was very aware this was out of our control fully) and they smashed it. Not only are they reasonably priced but their work was unmatchable. Updating the app upon request so I knew where we were at, constant communication via email and was on the ball instantly with my sale and purchase. I will never use anyone else and hope to work with these two again.

26 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Sarah

Thank you for taking the time to provide this fantastic feedback - it's so nice to read such lovely comments.

We'll be sure to pass this onto Hirakshi and Ryan.

We wish you the best for your future in your new home!

Mark
Dutton Gregory

Rated 5 out of 5 stars

Another excellent experience with…

Another excellent experience with Dutton Gregory conveyancing solicitors... especially Nicky Marsh and her colleagues who made everything so straight forward and easy.. Have used you before and will definitely use your services again. Many Thanks.

7 August 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Chrissy

We're so pleased that Nicky was able to continue to deliver the exceptional service that you've come to expect from Dutton Gregory.

Thank you for providing this feedback - we'll pass this onto Nicky.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Early Completion

I completed my house purchase today and I wanted to say how wonderful Amy Briscoe from Dutton Gregory LLP was throughout the whole process. She was incredibly efficient, kind, and patient (I hardly had to lift a finger!). Amy even managed to get the exchange and completion sorted ahead of schedule, which meant I got my keys nearly a week earlier than expected! I’m so grateful for her support and would highly recommend her to anyone buying a home.

26 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Roelle

Thank you for taking the time to provide this fantastic feedback - we're so pleased that Amy was able to support you.

We wish you the very best for your future in your new home!

Mark
Dutton Gregory

Rated 5 out of 5 stars

Nicky Marsh dealt with our sale quickly…

Nicky Marsh dealt with our sale quickly and efficiently amd would highly recommend her for all conveyancing aspects

22 November 2024
Unprompted review
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Reply from Dutton Gregory

Good afternoon Racks Reds

Thank you for taking the time to provide this feedback; we're delighted that Nicky was able to support you.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Nicky was amazing!

Nicky was our solicitor for selling our flat and buying our new house. She made the process so simple, exciting and stress free. Nicky is brilliant- id recommend her to anyone!! Thank you for the quick process Nicky.

19 December 2024
Unprompted review
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Reply from Dutton Gregory

Good afternoon Jhanvi

We love reading feedback like this, and we're so pleased that Nicky was able to provide such a fantastic service to you.

Mark
Dutton Gregory

Rated 5 out of 5 stars

100% Recommend

Couldn’t recommend Dutton Gregory enough! Nicky Marsh was amazing, she was always on hand to answer any questions we had & talk us through the process as we were first time buyers. Would definitely be using them again!

26 September 2025
Unprompted review
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Reply from Dutton Gregory

Good afternoon Ry

Thank you for taking the time to provide this feedback - we're delighted that Nicky was able to support you.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Highly Recommended

We cannot recommend Dutton Gregory highly enough! Nicky Marsh was brilliant, always on hand if we had any questions and made the process really smooth and easily especially for us as first time buyers! 10/10!

26 September 2025
Unprompted review
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Reply from Dutton Gregory

Good afternoon Ryan

Thank you for providing this fantastic feedback - we'll be sure to pass this onto Nicky.

Mark
Dutton Gregory

Rated 5 out of 5 stars

First time buyers

As a first time buyers we had no clue what we were doing! Amanda Watts of Dutton Gregory solicitor's came highly recommended to us and we can see why, she was very professional and helpful.
Thank you Amanda for everything you have done to ensure our road to home ownership was successful !!

25 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Beverley

Thank you for providing this wonderful feedback; we're delighted that Amanda was able to support you in buying your first property!

Congratulations and good luck for your future in your new home.

Mark
Dutton Gregory

Rated 5 out of 5 stars

A great experience

A great experience, wonderful input from Katie Page and Carley Amos.
Will definitely use them again

19 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Bridget

It's great to read that Katie and Carley were able to support you in the ways that you needed; thank you for providing this feedback.

Mark
Dutton Gregory

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an excellent experience with Dutton Gregory LLP and especially with Tom Whatley.
Tom has been professional, supportive, and always quick to respond to my questions. He guided me clearly through the process and made everything much easier to understand.

I truly appreciate his patience and the high level of service I received. I would highly recommend Tom and Dutton Gregory to anyone who needs reliable and professional legal support.

19 September 2025
Unprompted review
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Reply from Dutton Gregory

Good afternoon Dimiter

Thank you for providing this fantastic feedback - we truly love reading your thoughts.

We'll pass your comments onto Tom and the team.

Thank you again
Mark
Dutton Gregory

Rated 5 out of 5 stars

outstanding service

I wanted to express our sincere appreciation for the outstanding service we received. The entire process was faultless, and the communication was excellent from start to finish.
We cannot recommend Hirakshi enough.

19 September 2025
Unprompted review
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Reply from Dutton Gregory

Good afternoon Nic

We're delighted to read your feedback and we'll be sure to pass this onto Hirakshi, who will be equally as pleased.

Thank you for taking the time to provide this.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Recommending Hirakshi Shajpal…

I had the pleasure of Hirakshi Shajpal looking after the conveyancing for my flat. Throughout the process, she was prompt and efficient which made a challenging process a lot less stressful than it might have been.

11 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Lee

It's great to read that Hirakshi was able to support you - thank you for providing this lovely feedback.

Mark
Dutton Gregory

Rated 5 out of 5 stars

Amy Briscoe

Amy Briscoe, absolute star. I purchased a shared ownership property and the bureaucracy to get everything signed off was very time consuming and stressful. I work at the local hospital so I'm difficult to get hold of. Amy bore that in mind when she needed me to send her stuff. I got the keys yesterday. I shall forever be grateful, I'm truly humbled by her skill and compassion to get the purchase signed off. This woman is a credit to the law firm, I would highly recommend them. Thank you Amy.

19 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Heso

Thank you for providing this feedback - it's fantastic to read that Amy was such a star for you! We'll make sure that Amy is aware of your feedback.

Mark
Dutton Gregory

Rated 5 out of 5 stars

The team was simply amazing

The team was simply amazing! Amy and Nathalie did an outstanding job, and I’m so grateful for their kind support. They worked incredibly fast and made it possible for me to move into my dream home much sooner than I expected. The whole process was very smooth. They always answered the phone, kept me updated, and made everything stress-free. I would definitely recommend their service. Professional, efficient, and very helpful. Thank you so much!

12 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Sebastian

Thank you for providing this fantastic feedback - we're delighted that you're so happy with the support provided by Amy and Nathalie!

We'll be sure to feed this back to them.

Thank you again.
Mark
Dutton Gregory

Rated 5 out of 5 stars

The complete professional

Shannon has been fantastic. Her patience, professionalism and efficiency have made what is, by nature a difficult process to navigate, as manageable as possible. I am very grateful for her expertise but also her compassion.

17 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Emma

Thank you for taking the time to provide this fantastic feedback - we're really pleased that Shannon was able to support you, and we'll be sure to pass your comments on to her.

Thank you again
Mark
Dutton Gregory

Rated 5 out of 5 stars

Professional and prompt legal support for eviction case

We had to evict a very difficult tenant in order to complete the sales of the property. There was a year of struggle before we started the legal process with Dutton Gregory. Although the tenant tried to make the process as difficult as possible for us, Beverley and her team helped us to navigate through the process giving professional legal advice. It has been a year since we started the process and we have just evicted the tenant. Although we still have to deal with the belongings she left behind over the next two weeks, we are relieved to regain the possession of the property. We are grateful to the DG team and would highly recommend them to landlords who need legal support.

15 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Andreas

Thank you for providing this feedback; we're really pleased that we were able to support you in your time of need. We'll be sure to feed this back to Beverley and the team.

Thank you again
Mark
Dutton Gregory

Rated 5 out of 5 stars

Professional and clear

I had a complex situation and Charley was able to clearly explain what was needed, options and implications. While we couldn’t resolve the matter easily it was great to be clear and make an informed choice.

14 August 2025
Unprompted review
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Reply from Dutton Gregory

Good morning Lynda

Thank you for providing this great feedback.

It's great to read that Charley was able to support you as needed, and I'll pass your feedback onto them.

Thank you
Mark
Dutton Gregory

Rated 5 out of 5 stars

Hirakshi what a Gem

Hirakshi what a gem! Such wonderful communications and efficiency. I am so grateful to her for her prompt service. So nice to deal with her. Will definitely work with her in future.

12 September 2025
Unprompted review
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Reply from Dutton Gregory

Good morning KP

Thank you for providing this excellent feedback - we're really pleased that Hirakshi was able to support you in a prompt and efficient manner.

We'll be sure to pass your feedback onto Hiraskshi.

Thank you again
Mark
Dutton Gregory

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