Dustin Home Danmark (Permanent lukket) Reviews 

They have good equipment in good prices. I liked very much the Motorola headphones I purchased, but after two months of use they broke. I guess that this could happen to anyone, but what followed is not common nowadays. They replaced them, for free, with a new one after sending them just one email. I highly recommend them, and I will purchase again.

On 15.04.2018 I ordered an Huawei P20 Lite phone with cover and screen-protection. Delivery was set to be within 2 - 4 days.
On 16.04.2018 I got an mail, that the screen-protection was delayed until 23.04.2018. Hm... not good, but OK.
On 18.04.2018 I got an mail, that the cover could not be delivered until 08.05.2018. Definately not good, but I choosed to accept it.
On 20.04.2018 I got an mail saying that the screen-protection was not delayed until 23.05.2018.
Wait a minute, 23.05.2018 is one and a half month after ordering of goods that's supposed to be delivered within 2 - 4 days !
Not acceptable !
This is now the feast stops!
Calling the company and ask them what on earth they're up to?
Only answer is, well we can cancel your order!
Yeah... sure you can, but what about an excuse ? what about an "we will off-course deliver the phone right away, and the rest when it's there, and off-course without any excess for you", and what about "hell, that's to bad, we'll deliver you a better product for the same price".
No...just... we can cancel your order.
Sure you can, and you should, and you shall deliver evidence for me that you have.
And then I turn to Power.dk and get the phone, cover and screen-protect right away with no delay's what-so-ever !
Don't ever expect me to buy at DustinHome.dk ever again !
And I suggest everyone to do the same!

Well, got an "answer" from the company today (5 day's after my TrustPilot-review!).
Still no excuses, still no "wee'll make it up to you".
No, no... just It's not our fault, it's our partner's fault (well, then you should talk to your partners, should'nt you?).
This company just don't know what customer-service is.
My conclusion: if you like to be treated sh.. use Dustin Home. Otherwise find another place to use your money!

I have bought 2 laptops from DustinHome. The website is poorly made, searching results often go wrong, doesn't show the all products under some searching conditions, and the computers are strangely categorized, which made very disturbing for browsing.
Some staff obviously have no clue of the products they are selling, giving wrong indication of products, but when it is a big buy such as an expensive computer, would be great if the staff can offer some details, espcially when one can not see the actually products. I was misled by the wrong matched product introduction and the description from the staff, bought an expensive computer with the color I dont really wish. It is ok since the computer has good specs anyway and I was in urge of using it, but the problem could have been totally avoid if the staff pay a bit better attention of their products (it had wrong picture on, which differs from what was said in the specs).
It is also not possible to choose where the package should be delivered to.
The company do have a good range of laptops, but you definitely have to know what you are buying, and do a good research before your buy, don't expect to get much help from the staff. They wrote back emails fast enough, but not very informative, neither very friendly tone. Pay a good attention to their product introduction, as the information is not always consistent, read the specs of the laptop you want to buy thoroughly.

Placed order on Thursday and package ready for pickup next day and just before the weekend, exelent work, will do business again for sure. Also a god price for the product compared to the rest of the online sites. Thanks again for the fast business done.

Terrible service
8 days after ordering I called to ask where my product was, the supporter answered in a frustratingly lazy voice that it was gonna be at least another two weeks 'That's the way it is man' he drawled, providing no excuse.
I would strongly recommend you find another place to do your business.

I had placed an order for a card reader which I received well in time. Due to the holidays, I didn't bother to open it immediately. After about a month, planning to clear my CF card full of holiday memories, I opened the package and was very disappointed to find that the pin got bent when the card was inserted. I was very sure that the problem was with the card reader and called up the customer service. It was a very pleasant experience with Kasper over the phone. He is well qualified and experienced that he could understand the problem at the instant. He managed to send me a brand new card reader the very next day at my doorstep without a question. The new card reader works as it should and I must say Dustin Home respects their customers interests and handles them with utmost care.

Amazing company and great service! Bought a laptop and I expected a pen. How ever, this was not included. Still received the pen for free! Thanks Dustin!

Ordered, paid and send within an hour. Amazing.

Had trouble finding a webshop that had a rare item in stock, so I've had bad experiences with other providers trying to buy the items in this order specifically, cancelling 3 orders with other companies until creating an order with Dustin.

This was an awesome experience, very informative and very fast procedure.

Simply the best. I orderd tusday night and got my package thursday morning. Amazing .

Nye diske til backup NAS. Helt i orden og hurtig levering. No problems!

Good and excellent service.

Very satisfied.
Finn (f.a.)

Product delivered within 24 hours.
Good service

Som ovenstående. What's not to like :-)

I ordered a TI-84 Plus CE-t Calculator. The product was brand new in its original packing. It was shipped immediately and I had it within 3 days.