Duelz Reviews 

Only doing a 4 star, is because it was my face site, my withdrawals were always a couple of days which is fine, but I logged in on my new phone the other day, and it says error 505 now. And wants me to contact trustly. I have emailed them, hopefully they’ll unlock my locked account. I hope they sort their technical difficulties out, because the site is one of the best when it’s good! It would be a shame!

I attempted to make a deposit, but my bank blocked the transaction. Shortly afterwards, I received a call from Julia in support. She was ever so lovely, very calm, and clearly explained why it might have occurred. She helped me try an alternative method and the deposit went through without a hitch. She even kindly rewarded me with 50 free spins. I was really quite impressed by her positive attitude.

The games are below 5 percent payouts and you fix the roulette and reporting you to trading standards.

Amazing person and great service

AWFUL DO NOT USE

The duty of care team banned my account while I was in the middle of a big win. They then do not reply, do not acknowledge their own 10% rebate offer, and even at one point denied that it existed. The replies are non existent. They do not listen. Awful awful service. They deliberately closed my account as I had finally hit a big slot win. It’s an absolute scam.

You know what I love about this place? They listen. I had a quick chat with support about adding some more regional payment options, and they promised to send the suggestion to the relevant team. Just two weeks later, one of them was added. It makes a real difference feeling heard like that.

DO NOT PLAY IN THIS CASINO.
IT IS A SCAM.
In my personal experience, this platform behaves like a scam. I deposited £30 during my first registration, but I did not like the casino and immediately requested a cash-out. Since then, they have refused to release my money. I have already provided more than 10 different proofs of identity, and they keep giving excuses or sending the same copy-paste email instead of processing my withdrawal. There is no valid reason to hold my funds, and I expect my £30 to be released immediately.
Argyro Gavriilidou

Duelz support team are quick to respond very knowledgeable and always helpful. I would recommend

Promised me my £300 withdrawl agreed on email then sent another email after 5 days saying it's been sent on there end 4 days later they now won't reply to me via email nor have I received my withdrawl stay away !

I joined mainly for the welcome bonus, but I stayed for everything else. The bonus terms are fair, and the ongoing promotions are just as exciting. When I had a question about a tournament, support replied instantly through live chat and was super friendly. Easily one of the best online casinos I’ve played on.

I really appreciated Daniel’s help after my deposit failed. He called me personally, checked my account, and guided me to use another method that worked instantly. He also surprised me with 50 free spins. I couldn’t be happier with how helpful and caring he was.

On reading the reviews i was a bit skeptical but i played anyway and won 2100 after my documents were aproved my money was in my acvount with in 24hours of winning! Amazing comunication definitly playing again

This is a bad site! NEVER win more than a 10er on slots, it's so hard with the slots, I play a lot of big bass selections and hardly ever get scatters..on other sites you get more than this site, don't expect to win, you literally only win the same amount that you deposit so it's an absolute ZERO for me this site,

This is an amazing site and they do provide customised promotional offers. Withdrawal is very quick. Customer support team is very helpful as well and they would address your concerns even on weekends.

Please ignore negative reviews and must try them once.

I’ve played at a lot of casinos, but this one feels different. The interface is easy to use, the games run flawlessly, and the payouts are reasonable. The first time I joined, I got a welcome bonus that gave me a ton of free spins, and I actually won a decent amount with them. The support team is super friendly too, which makes the overall experience really pleasant.

When I requested a withdrawal, I wanted to make sure it was being processed correctly. Emma responded in under a minute, checked the status, and confirmed the transaction was approved. She even emailed me a confirmation for my records. Efficient, polite, and professional, couldn’t ask for better service.

Many issues with this casino, most recently they offered a promotion on deposits, after depositing 4 times to try and activate this bonus and spending the money to try activate it, was never activated, spoke to live chat who advised they would send a email to myself which they never did, after leaving it a week I contacted again and was told it was too late to contact about this.

Duelz are scammers don’t play
I won £1.73 on free spins I completed the wager requirement and the balance went to my cash balance I won £700 I got an email and they said I have lost £600 as it’s fortrait
And they have put £100 in my balance but I have won £700 of my cash balance I have contacted resolver for my £700 hopefully it gets sorted

I've been trying for quite a while, so many scam slots that they act ok till you build tbe progressive but then will never give you absolut nothing regardless of the amount ant time you play, so that is a scam,then,as they all say that the play is fair..i have decades of experience..from far they are controled,for months and months I've tried quite substantial amount of slots, some new from which made me decide not to play new slots as they are clearly a scam, and multiple games that I'm familiar with and funny thing on this site the games that i usually bonus iven 10 times in 30 minutes on other sites, at dulez play for long time didn't bonus but that's nothing the games are so ridiculous rigid that makes you feel the hungry guys behind this business, it is a shame that there aren't decent places for players from uk. Its just a bunch of thives that will tell you we are sorry you're having bad luck...hope I'll get the chace to revise this but just looking at tge numbers of players 609 i actually lost my hopes, need to lear before joining to actuality investigate the site first as it seems to be important, as I've looked them after months and months of playing and hitting rigid walls continuously, i wold advice to get your fun far from them as they have none to give.