I have been golden goose for years. Today they stole $267 saying it was tied to a different bonus even though I had made deposits in between withdrawal requests. Never playing here again
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It's a complete scam. They want you to make a deposit to make a withdrawal. A withdrawal that you will never get. Look on reddit or google. No one has ever been paid. Do not send them any documents to... See more
So I noticed that they changed their gaming platform. Almost every slot used to have the option to play the game in slow, normal or fast mode. Now, every single game has only a normal or fast speed o... See more
Company replied
I’ve won many many times on duckyluck! My biggest win was $12,500 but I get wins of $1-3 thousand quite often. ( just to dumb to cash out most times lol) The Hosts go over & beyond to make your p... See more
Company replied
Company details
Written by the company
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Contact info
United States
- support@duckyluck.ag
- www.duckyluck.ag
You should know
2.5
Poor
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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DuckyLuck.ag – Misleading, Unethical, and Potentially Fraudulent
I signed up with DuckyLuck.ag under the impression that it was a legitimate online casino. In reality, this operation is unlicensed, unregulated, and targeting U.S. customers illegally. The site misrepresents its services, refuses legitimate withdrawals, and hides behind ambiguous terms and evasive customer support. This platform is a predatory offshore scam with no accountability or legal oversight. Players should avoid DuckyLuck entirely and report any suspicious activity. This conduct is unethical and borders on criminal. I’ve filed formal complaints with U.S. authorities.
29 July 2025
Unprompted review
Reply from DuckyLuck
Hello Ciabatta Don Dada,
Thanks for sharing your thoughts. We take feedback seriously and want to ensure every player feels treated fairly and transparently.
If you have any concerns about withdrawals, account issues, or any other aspect of your experience, our support team is here to help. You can reach us directly at support@duckyluck.ag, and we’ll work with you to resolve any inquiries promptly.
We are committed to providing a fair and transparent gaming environment for all our players and appreciate any opportunity to address concerns.
Best regards,
Casino Experience Team
Don’t make any deposits
Don’t make any deposits. You will never see your money. It’s all a scam.
16 July 2025
Unprompted review
Reply from DuckyLuck
Hello Sebastian,
Thank you for taking the time to share your feedback.
We take all deposit and withdrawal concerns seriously, and our goal is to provide a safe and enjoyable experience for all our players. All deposits and withdrawals follow standard procedures, and funds are delivered within the timeframes outlined on our website.
If you’ve experienced any issues with a transaction, we encourage you to reach out to our Support Team directly via email to support@duckyluck.ag or via Live Chat, we’re here to help and ensure everything is properly resolved.
Best regards,
Casino Experience Team
These reviews dont add up to my experience
I have had nothing but great experience with Ducky Luck . Once I figured out how all these online casinos operate they were a step above the restroom. Won plenty of free 50 bucks on free bonus spins ans cashed out after my play through. Won some bigger jackpots aswell. Always paid fairly fast. The reason I stopped playing was they sent me an email saying since I was a skilled player they would no longer offer me bonuses and rewards lol. I only play slots so that is pretty ridiculous. I have lost way more then Won and regardless of what people think slots are random. They just didn't like the fact I got lucky a few times in a row. Oh well. Their loss. Plenty of other places to play that want my money. 90 percent of these reviews are posted from people who dont understand or care to learn how the casinos operate
11 July 2025
Unprompted review
Reply from DuckyLuck
Hello B,
Thank you for the great review and for sharing your experience with us!
We’re glad to hear you’ve enjoyed your time at DuckyLuck, especially your wins and smooth withdrawals, that’s exactly the kind of experience we aim to provide. We also appreciate your thoughtful perspective on how online casinos work.
Regarding the “Skilled Player” classification, it’s based on several internal criteria related to gameplay trends and outcomes. While it may affect eligibility for certain promotions, it simply means you’re doing well on your own, no wagering requirements, no strings attached. And importantly, this classification isn’t permanent and can change over time.
Thank you again for playing with us. We hope to welcome you back in the future!
Warm regards,
Casino Experience Team
SCAM!!!!!!!!…
Don't give them your money you will never ever receive your winnings
1 May 2025
Unprompted review
Reply from DuckyLuck
Hello Bonnie,
We take all withdrawal concerns seriously and are committed to maintaining a fair and transparent gaming experience for every player. While we understand your frustration, we encourage you to reach out to our Support Team via live chat or email at support@duckyluck.ag so we can better understand your situation and assist you directly.
Our operations are governed by strict protocols, and we’re always happy to clarify any questions about your account or gameplay. We’re here to help and hope to have the opportunity to address your concerns.
Best regards,
Casino Experience Team
This is a scam casino that takes your…
This is a scam casino that takes your money but offers no way to pay you with money if you live in certain places. I just basically gifted these thieves over 200 bucks because they don't pay anything but bitcoin to people in my state but they will sure take money and wo t.even tell you until you try to cash out. Shame on you for stealing for a living. These guys can expect legal trouble if they have done anything illegal in my state because I am going to check the legalities of their operations here first thing in the morning
30 June 2025
Unprompted review
Reply from DuckyLuck
Hello Charlie,
Thank you for your review. While certain withdrawal methods like Bank Wire or Check may be unavailable in restricted areas due to regional limitations, we do offer Bitcoin as a reliable and secure withdrawal method for all players.
We highly recommend Bitcoin, as it allows you to receive your funds within 1 business day after approval and is free of fees, unlike traditional methods which can take up to 20 business days.
If you need help setting up a crypto wallet, we have step-by-step guides available on our website to walk you through the process:
https://www.duckyluck.ag/crypto-hub/
If you have any questions or need further assistance, feel free to reach out to our Support Team.
Best regards,
Casino Experience Team
Labeled "skillful player at slots! What a joke…
First time ever playing slots online and got labeled a skillful player and not eligible for and promotions. Nothing in the form of a reward for spending almost 5 grand there. Asked them how can anyone be skilled at a game that's completely random and no answer from them. They are crooks and do not reward loyalty what so ever. Play at your own risk.
30 June 2025
Unprompted review
Reply from DuckyLuck
Hello Jason,
Thank you for taking the time to share your feedback.
The “Skilled Player” classification is based on several criteria tied to a player’s gaming habits and outcomes. It simply indicates that a player has demonstrated consistent success without the need for bonus funds.
While this status affects eligibility for certain promotions, it also means you can continue playing with your cash balance without the restrictions of wagering requirements.
Please note that this classification is not permanent and may change over time. If you have any questions or need further clarification, our support team is always happy to assist.
Best regards,
Casino Experience Team
Cash deposit for everything
I don't like the fact that I have to make a deposit first to get cash back and free spins. So.e days I don't have money to play so getting what I am suppose to get would be very nice.
29 June 2025
Unprompted review
Reply from DuckyLuck
Hello Ken,
Thank you for taking the time to share your bonusing experience.
We understand how important bonus rewards can be, especially on days when you’re not planning to deposit. While cashback and free spins typically require a deposit to be activated, we do occasionally send out free bonuses with no deposit needed, keep your eye out on your inbox to get the latest offers!
Feel free to reach out to our Support Team anytime, they’ll be happy to check if there are any available promotions on your account!
Thank you again for your input. We are committed to providing a fair and transparent experience, and your comments help us improve.
Best regards,
Casino Experience Team
It's important to know that they send email promo for opening, get ALL your information and will not honor the promo. Then to close the account 30m later, chat wanted ALL info again. SCAM
I received an email, promotion for a new account. I set it up, providing ALL my info, then no promotion available. Then to close 30m later with chat because there is no # to call, chat requests ALL my info again. This site is not legit, it's totally a SCAM. BEWARE
Edit to respond to response: first it wasn't certain info required, it was name, DOB, address, phone # and email (same info to open), I never had a question about your current promo, it was an issue with the emailed promo to open the account that was not honored, I had NEVER had an account, so your point about a duplicate account is BS and invalid. Your entire response was fluffing your company to be honest but YOU'RE A SCAM!
24 June 2025
Unprompted review
Reply from DuckyLuck
Hello Cas,
Thank you for taking the time to share your experience.
When reaching out to our Support team via chat, you may be asked to confirm certain security details. This is a standard part of our account security process and helps ensure we’re communicating with the rightful account holder.
Please note that only one account is permitted per player. Duplicate accounts are automatically closed in accordance with our Terms and Conditions. If you have questions about a specific promotion or your eligibility, we encourage you to visit our promotions page at the link below or contact our Support team for clarification.
Current promotions: https://www.duckyluck.ag/promotions/
We’re here to help and appreciate your understanding.
Best regards,
Casino Experience Team
Account balance disappeared.
Deposited $100, got my winnings up to $400. Signed in the next day and account balance was zero. Deposit history says zero and All Transactions history says zero!!!
17 June 2025
Unprompted review
Reply from DuckyLuck
Hello JT,
Thank you for bringing this to our attention. We understand how concerning it must be to see a discrepancy in your account balance.
Please reach out to our support team as soon as possible via email to support@duckyluck.ag or live chat so we can review your account in detail and assist accordingly. Our agents are available 24/7 and will be happy to investigate and help clarify any issues.
We’re here to support you every step of the way.
Best regards
Casino Experience Team
Fraudulent use of my credit cards ☹️
Made two deposits using credit cards. Both cards were used for fraudulent purchases immediately after using them on Duckluck. Stay away!!!
9 June 2025
Unprompted review
Reply from DuckyLuck
Hello Ronald,
Thank you for bringing this to our attention. We take security and account integrity very seriously.
Please note that we do not make any unauthorized charges. In many cases, what may appear as unexpected activity is actually a standard preauthorization, a common practice with online transactions. These preauthorization's typically remain in a pending state and are removed from your statement shortly thereafter.
If you are seeing completed charges that you do not recognize, we strongly encourage you to reach out to our support team via live chat or email so we can investigate the matter further and assist you directly.
Best regards
Casino Experience Team
DO NOT ENTER SCAM!!!
Update to my post... I asked them Ducklucky again, when I will get my winnings of $500.00, this is now the 6th or 7th time asking. This time they said because I questioned my deposits they will no longer pay me out. TOTOAL SCAM. They told me all was approved the last 6 times I talked to them, but now..... LIARS!!!!!
3 April 2025
Unprompted review
Reply from DuckyLuck
Hello Deborah,
Thank you for your feedback. We understand how important timely payouts are and apologize for the delay you experienced in receiving your winnings.
We can confirm that your withdrawal was successfully processed and paid on April 29th. While we’re glad this was ultimately resolved, we acknowledge that delays can be frustrating and we sincerely regret any inconvenience caused during the process.
For future withdrawals, we recommend using Bitcoin, as it often provides the fastest and most seamless experience for our players.
Should you have any additional concerns or questions, please don’t hesitate to reach out to our support team for further assistance.
Best regards,
Casino Experience Team
🚨Seriously DO NOT DEPOSIT FUNDS HERE🚨
Let's just make this so super easy
🚨They are frauds 🚨
If they ( duckyluck.ag ) will steal the identity of Dana White , use it in a deepfake to promote their own brand , without asking for Dana whites permission , nor paying the man anything from the money made from that specific ad...do you think they care AT ALL about their players
If the way they attract players starts with deception, do you think that everything is ran fair behind the scenes? A good indicator of a person/entity's standards is their past standards exhibited .
They will remove bonuses randomly , lock your account , take half your winnings due to some reason they concoct and if you ask they will straight up tell you " when players sign up you agreed to certain conditions , and one of The conditions is that they can do whatever they want, whenever they want , for whatever reason they deem appropriate.
Duckyluck = crooks
You WILL get Taken by this company...not maybe... not possibility... not could.......WILL
9 June 2025
Unprompted review
Reply from DuckyLuck
Hello ThatDudeRalf,
Thank you for taking the time to share your perspective.
We understand your concerns and want to assure you that we are committed to providing a safe, fair, and transparent experience for all players.
Our terms and conditions, including those related to promotions, bonus eligibility, and account management, are openly provided to all players prior to participation. These terms are in place to ensure a fair and transparent gaming environment for everyone.
We understand that bonus terms, account eligibility changes, or required verification processes may not always align with personal expectations, but we take player feedback seriously and review each case thoroughly and individually. If you have experienced any unresolved issues with your account, we strongly encourage you to reach out directly to our Support Team so we can look into it.
We're here to help and always aim to provide a positive and trustworthy experience to our players.
Best regards,
Casino Experience Team
Scammers
I've been playing quite a while, cashed out 1 time and they removed all promotions and bonuses. Still waiting to become a VIP member. Once you win, daily free spins are not available 😞
3 June 2025
Unprompted review
Reply from DuckyLuck
Hello Sophia,
Thank you for taking the time to share your experience with us.
We’re glad to hear you’ve enjoyed playing and were able to complete a successful withdrawal! Regarding bonus availability, please note that some accounts may have temporary limitations based on activity patterns. This includes promotions such as daily free spins or future eligibility for bonuses.
While bonuses are currently unavailable on your account, this status is not permanent and may change over time. You're still welcome to enjoy all games and features using regular deposits, and we encourage you to continue playing as you normally would.
Should you have any questions or need more details about your account status, our Support Team is here to help 24/7.
Best regards,
Casino Experience Team
Scammers
So i have been going through the verification process and have sent multiple emails and exactly how they ask. They keep saying its blurry yet but take picture standing still in bright room, clean camara with new samsung and i use jpeg for ducuments as they requested. Yet they keep saying is blurry. This is scam i have verifed with couple online casinos never went throgh this.. avoid this its def scam, the app was even named somthing else , ehi h is a redflag of its own. Im not or have any ifiliation but go play chumba or the other casinos never had issues verify no issues or crazy fees for with drawling and i have won good money mult times stay away from this scam. Dont put lot of your money in espically beginning without trying to withdrwal a small win. Do your own research google this comapy and look all the reedit reviews aswell
29 May 2025
Unprompted review
Reply from DuckyLuck
Hello Zenaid,
Thank you for sharing your feedback.
We understand that the verification process can feel frustrating, especially if documents are being rejected.
Please know that this is a one-time process required to safeguard your account and ensure compliance with industry regulations. It’s a standard measure followed by all legitimate online casinos.
If documents appear blurry or unclear, even when they seem fine on your end, our system may still flag them based on strict resolution and clarity criteria.
To help speed things up, we’ve put together an article with tips on how to submit documents correctly and avoid common rejections: https://www.duckyluck.ag/self-help/id-validation/how-can-i-make-sure-that-my-documents-are-not-rejected/
We appreciate your patience and encourage you to reach out via live chat for real-time support if you need help with resubmission.
Best regards,
Casino Experience Team
SCAM
total scam . i deposit 250.00 got up to 2500.00 they would not let me withdrawal . stay away from this place, I wish I would have looked here first,
3 June 2025
Unprompted review
Reply from DuckyLuck
Hello Dwayne,
Thank you for taking the time to share your experience.
We understand how frustrating it can be when a withdrawal doesn’t go as expected. Please note that if a bonus is active on your account, playthrough requirements must be completed before any withdrawal can be processed. These requirements are clearly outlined before and after claiming a bonus to ensure transparency.
If you’d like help reviewing your account or understanding the terms applied, our support team is available 24/7 and happy to assist.
Best regards,
Casino Experience Team
I do not recommend using this casino at…
I do not recommend using this casino at all, I play a lot of casino games and by far the worst. It’s a scam with the promotions .
After you deposit your $25 you didn’t have a $4500 play through that was not stated in the beginning at all, and they will not give you the money that you want
3 June 2025
Unprompted review
Reply from DuckyLuck
Hello Rick,
Thank you for sharing your feedback.
We understand your experience didn’t meet your expectations.
Please note that all bonus terms, including playthrough requirements, are clearly displayed before and after claiming any promotion for full visibility. These terms are in place to ensure fair gameplay and are standard across the industry.
Withdrawals are always available once the associated bonus requirements have been met. If you need any help reviewing the terms or your account status, our support team is available 24/7 and happy to assist.
Best regards,
Casino Experience Team
Don’t fall for it
Don’t fall for it. The RTP is rigged and whoever wrote up the bonus play over requirements must have been high and drunk. A complete clown show of a casino. Zero stars!
22 May 2025
Unprompted review
Reply from DuckyLuck
Hello Clark,
Thank you for taking the time to share your thoughts.
We understand how frustrating a losing streak can feel, but please rest assured that our games operate with random outcomes and follow certified RTP (Return to Player) mechanics.
As for bonuses, all terms and requirements are clearly outlined both before and after claiming, and participating is always completely optional. We want all our players to feel informed and in control of their gaming experience.
If you have any questions or need clarification about bonuses or gameplay, our support team is available 24/7 to assist.
Best regards,
Casino Experience Team
For the love of God NO!
For the love of God, DO NOT USE this site!!! So unprofessionally done. God help you if you need real help and you get stuck chatting with "Bob" their AI bot. USELESS! Only get a fraction of your winnings back due to retarded "Bonus" options that create restrictions. RUN RUN RUN!!!! Oh and let's not forget they fraudulently advertise as legitimate casinos until you actually download and play. My app says Cleveland Jack until you click on it. Fraud!
27 May 2025
Unprompted review
Reply from DuckyLuck
Hello P Strebler,
Thank you for your feedback.
We understand your gaming experience did not meet your expectations and we appreciate you taking the time to share your concerns.
To clarify, “Bob” is our automated chat assistant designed to help with common inquiries, but you can always type “agent” at any time to be connected directly with a live support representative, available 24/7 and happy to assist.
For the best gaming experience, we strongly recommend accessing our casino through the official website: duckyluck.ag.
Please keep in mind we offer different bonuses to suit different play styles, each bonus will have its requirements outlined before and after claiming it for full transparency, bonuses are always optional as well.
If you ever have questions about bonus terms or need help navigating options, our team is here to assist you every step of the way.
Best regards,
Casino Experience Team
There are numerous unauthorized charges…
There are numerous unauthorized charges on my cards from these people. I've had to cancel two cards with my banks. This is the biggest scam I've ever seen.
23 May 2025
Unprompted review
Reply from DuckyLuck
Hello Darin,
Thank you for sharing your feedback. We take reports of unauthorized charges very seriously.
Please note that what may appear as multiple charges are often preauthorization holds, which are standard practice in online transactions. These are not actual charges and typically fall off your bank statement within 72 hours.
If you notice any completed charges that you do not recognize, we strongly encourage you to contact our Support Team right away so we can investigate and assist accordingly.
We’re here 24/7 to help clarify any concerns.
Best regards,
Casino Experience Team
THEY ARE LEGIT
First off, I'm gonna start with they are 100%legit! I do not work there.I live in colorado springs.I'm just a normal person. At first I did think they were scammers, but I found out yesterday they definitely are NOT! You have to go through their ID Verification process and submit the correct documentation.. that can be a pain in the butt. But if you do your part, your documentation will get approved. I recommend any money deposited to always be done through bitcoin. I won $2500 and it did take a while for their verification process. But as soon as it was approved and my withdrawal was processed. I had my payout two days! If you have a brain in your head, you should know to NEVER ever use any bonuses that they offer! You play straight money,what you deposit is what you play with. If you win you'll be able to cash all of it out! Everyone keeps saying that they're a fraud that they're scammers, it's not true. They are 100% legit. I just got paid actually more than what I withdrew, because the the price of Bitcoin went up. So I actually made $70 on top of my withdrawal. I definitely recommend this casino.They are legit!
22 May 2025
Unprompted review
Reply from DuckyLuck
Hello Christina,
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that your withdrawal went smoothly and that you had a positive outcome with your Bitcoin payout. You’re absolutely right, completing the ID verification with the correct documentation is key to a fast and successful process, and we’re glad to see it all worked out for you.
We also appreciate your helpful insights to other players, especially your tip about playing with real funds and the potential benefits of Bitcoin withdrawals. It’s always great to see our players sharing advice from their personal experiences.
Thanks again for the vote of confidence, we’re lucky to have you in our community!
Kind regards,
Casino Experience Team
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