D.T. Brown Seeds UK Reviews 

14,618
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,191 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting how healthy, robust, and carefully packaged the young plants and seeds always arrive. People also note that the delivery service is consistently quick, highly efficient, and ensures everything reaches them safely without any trouble whatsoever. Some reviewers were not happy with receiving the wrong items, noting that certain shipments included incorrect varieties along with damaged, dry plants. Other consumers additionally mentioned occasional delivery delays, missing components, and poor overall plant condition that negatively impacted their seasonal gardening projects.

What people talk about most

Product

People report positive experiences with product, highlighting that seedlings and bulbs arrive in healthy... See more

Quality

Customers consistently note positive experiences with quality, highlighting healthy plants with strong root... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally quick shipping... See more

Order

Customers had mixed experiences with order, often praising the easy ordering process, fast delivery, and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 5 out of 5 stars

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on... See more

Company replied

Rated 5 out of 5 stars

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we plante... See more

Company replied

Rated 5 out of 5 stars

The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,618)

2,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seedlings

The seedlings I've received have been of very good quality. I've had no failure with anything I've purchased. They arrive at the right stage for planting out. Delivery notifications have been spot on. Thank you very much for your great service. I always recommend D T Brown to my friends.

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

I haven’t received my order!

I haven’t received my order!

1 October 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
I have checked this for you, and can see when the order was placed by yourself online, the first line of address is missing. If you would like to contact us on cs@dtbrownseeds.co.uk we can look into rectifying this for you.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Order exactly as expected

Order exactly as expected; dispatched promptly and delivered with no problems. Thank you.

1 October 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

There were no cultivating instructions…

There were no cultivating instructions with the order. I have not grown onions before! I phoned and was told I would be sent instructions by email. To date I have not received them!

1 October 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
If you could please contact us at cs@dtbrownseeds.co.uk we will have some care and cultivation emailed over to you.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

all plants arrived well

all plants arived well

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Everything happened according to the…

Everything happened according to the plans. Very efficient. Thank you

30 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Leeks during the long hot summer

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we planted them out and they are growing well

24 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Well packaged ..on time

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Top quality products at the right price…

Top quality products at the right price means that I will continue to buy from the company

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 4 out of 5 stars

Package was left on doorstep

Package was left on doorstep, no advance notice of delivery

28 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Very pleased with elephant garlic and…

Very pleased with elephant garlic and also green manure, which is flourishing.

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Seeds

Prompt service . Have not used seeds yet so will update

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

My Go To Seed Supplier

My Go To Seed Supplier. All my seeds, sets and seed potatoes supplied by DT Brown

30 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

quality bulbs

28 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

I have used D.T Brown over the last…

I have used D.T Brown over the last year and service has been good

25 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Good service easy to use website

Good service easy to use website

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

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