D.T. Brown Seeds UK Reviews 

14,571
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,182 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that the ordering process is remarkably simple, and products consistently arrive quickly in secure and sturdy packaging. Many people truly appreciate the exceptionally healthy condition of the plants, noting that they establish themselves rapidly and grow wonderfully. However, some people mentioned receiving incorrect plant varieties in their packages, causing frustration when trying to grow specific crops. A few other consumers also felt that certain items arrived dry, damaged, or in poor overall condition after transit. Additionally, a small group of reviewers noted occasional delivery delays that impacted their gardening plans.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that seeds and plants arrive in good... See more

Quality

Reviewers mention positive feedback about quality, frequently highlighting healthy plants, excellent seeds,... See more

Delivery service

Clients share positive opinions on delivery service praising quick and fast arrival times, reasonable costs,... See more

Order

Customers consistently note ambiguous experiences with order processes, frequently praising easy ordering,... See more

Service

People report positive experiences with service, frequently highlighting prompt order dispatch, fast delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The plants were extremely healthy, in good sized plugs, and were packaged in such a way as to keep them safely in their travel containers. I was delighted with the quality. My only complaint - which... See more

Company replied

Rated 4 out of 5 stars

DT Brown was definitely my number one gardening company to go to. However I've noticed for the last few years live plants don't look good at all when they arrive. They're usually broken or near death... See more

Company replied

Rated 4 out of 5 stars

Delivery was Super fast and the plants turned up moist and all looked good until I went to pot them up to bigger pots. That's when I found the inner wallflower plants wilted and beyond help. But that... See more

Company replied

Rated 4 out of 5 stars

if this is for the cauliflower plans then they arrived after sitting in a warehouse over the bank holiday so we’re partly yellow , was instructed to take off the yellow leafs and plant. I’ve done that... See more

Company replied


Company details

  1. Seed Supplier
  2. also in
  3. Garden Center
  4. Mulch Supplier

About D.T. Brown Seeds UK

Written by the company

Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.

Track An Order

If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track Order

D.T.Brown Guarantee

Our customer satisfaction guarantee.

Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition. Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(14,571)

2,097 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything happened according to the…

Everything happened according to the plans. Very efficient. Thank you

30 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Afternoon,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Leeks during the long hot summer

Although the young leeks arrived in the middle of a heatwave, we planted them in individual small pots allowing us better control whilst water restrictions continued. When the weather cooled we planted them out and they are growing well

24 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Well packaged ..on time

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Top quality products at the right price…

Top quality products at the right price means that I will continue to buy from the company

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 4 out of 5 stars

Package was left on doorstep

Package was left on doorstep, no advance notice of delivery

28 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Very pleased with elephant garlic and…

Very pleased with elephant garlic and also green manure, which is flourishing.

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Seeds

Prompt service . Have not used seeds yet so will update

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

My Go To Seed Supplier

My Go To Seed Supplier. All my seeds, sets and seed potatoes supplied by DT Brown

30 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

quality bulbs

28 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

I have used D.T Brown over the last…

I have used D.T Brown over the last year and service has been good

25 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 5 out of 5 stars

Good service easy to use website

Good service easy to use website

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today.
We appreciate your feedback.
Kind Regards,
Customer Service.

Rated 1 out of 5 stars

Delivery was very slow I had to arrange…

Delivery was very slow I had to arrange to collect from InPost and when I did collect the garlic was missing. I range and contacted company who were very nice on phone but irptem has still not arrived a week later.

29 September 2026
D.T. Brown Seeds UK logo

Reply from D.T. Brown Seeds UK

Good Morning,
Thank you for taking the time to leave us a review today. We will use this to improve the service we offer.
We appreciate your feedback.
Kind Regards,
Customer Service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look