Driver Hire Training logo
Visit website

Driver Hire Training Reviews 

705
•
TrustScore 5 out of 5

4.8

Training Centre
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the training, noting that instructors are extremely knowledgeable, patient, and professional throughout every session. Learners appreciate how complex topics are broken down into clear and practical information that makes participation enjoyable. Some people also felt that the extensive support offered beyond the classroom made a significant difference. Reviewers frequently mention that staff members go above and beyond to assist candidates with booking materials and finding new career paths. Consumers value the reliable communication and guidance that helps them successfully pass their exams.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during training sessions.... See more

User experience

Customers had positive experiences with user experience, consistently praising the engaging and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the highly knowledgeable tutors,... See more

Product

Users describe satisfaction with the product, expressing that the training is informative, well delivered,... See more

Quality

Reviewers express great satisfaction regarding the outstanding quality of the training courses. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a complete newbie to transport management I was rather nervous about the course. Our tutor, Peter was brilliant, patient and encouraged the group to ask questions. He explained everything clearly,... See more

Company replied

Rated 5 out of 5 stars

They were fantastic with helping me pass my Class 1 licence, they booked everything from the medical through to the practical, making my life one hell of a lot easier! Since passing, Paddy has bee... See more

Company replied

Rated 5 out of 5 stars

I've had a brilliant experience with these guys. Their communication is excellent—always keeping you in the loop and responding in a timely manner. The entire team is highly professional yet incredibl... See more

Company replied

Rated 5 out of 5 stars

Jackie was absolutely brilliant on the OLAT course. She made what could have been a long day on Zoom feel easy, engaging, and enjoyable. The session was packed full of great knowledge and practical in... See more

Company details

  1. Training Centre
  2. also in
  3. Drivers License Training School
  4. Recruitment Service

Written by the company

Driver Hire Training is one of the UK’s largest providers of Driver CPC training, and one of the pioneers of the online ‘virtual classroom’ – offering an unbeatable combination of high quality training, convenience and value for money. Post-course surveys show a 97% satisfaction rate from delegates. Book and pay online today. Looking to gain or upgrade your commercial vehicle licence? We have courses available for every goods vehicle and PCV licence category in the UK. We help professional drivers to advance their careers, maximise their earnings potential and do the best possible job for their employers. We’ll help you through the whole process, making driving licence upgrades easy. We can also help with a range of manager training courses, from Transport Manager CPC (HGV and PCV) to Operator Licence Awareness Training (OLAT). And if you need IOSH Health & Safety training, we can help there too. Effective training is the key to improving driving standards, operational efficiency and improving road safety. We offer driver risk management training, designed by experienced logistics industry specialists, that cover techniques proven to give good results in the short, medium and long term. Since no two organisations are the same, we’ll work with you to develop a driver risk management programme to meet your needs. So, whatever your logistics training needs, from Driver CPC to manager training, licence acquisition to health & safety, and with over 40 years’ industry experience, Driver Hire can help.

Contact info

4.8

Excellent

TrustScore 5 out of 5

705 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(705)

194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I felt comfortable

I felt comfortable, I felt no pressure, the asser was calm and polite, and explained things fully to me..

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Transport manager refresher

This was my first transport manager refresher course and I found the 2 days really enjoyable and insightful.
Jackie led the course at a good pace, allowing plenty of time to ask questions. The group engagement made the course, all bringing their professional experiences out and as were transport managers, it highlighted different areas of expertise.
Highly recommended.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

RTD(hgv) CPC course

Having been out of the country for nearly 4 years I enrolled on the return to driving CPC course to get my hgv entitlement all up and running. The course was very informative and the instructor Seb very knowledgeable and friendly. I will definitely be signing up again to finish my remaining CPC courses in the next 12 months. Thankyou.

5 December 2025
Unprompted review
Driver Hire Training logo

Reply from Driver Hire Training

Thanks Darryl, so pleased we were able to help and that your much needed skills are back behind the wheel.

Rated 2 out of 5 stars

Rethink your training needs

I booked my training through driver hire for a class 2 license. The training was set up in Manchester which was far away and in an unfamiliar setting. I didn’t pass my exam. No biggie. I rebooked over the phone and was told it would be with the same instructor at Manchester. I arrived on the day to find out the instructor no longer operated from that site. As it was 730 am I had no one to contact to ask what’s going on. I missed my training and my exam. If I had received the updated email confirmation I would have not missed the training and test. You don’t get a refund as long as they can prove they have sent the email with the confirmation information and it doesn’t matter if you didn’t receive it. A read receipt email to ensure you have received the info would be a better way to operate.
If you are going down the same road use local training companies on roads you know and don’t be drawn in to the cheaper training at driver hire as you might end up wasting money on poor training and inadequate management.

22 October 2025
Unprompted review
Driver Hire Training logo

Reply from Driver Hire Training

Hi Shane
Thank you for your review and I am sorry that you were not happy with your dealings with Driver Hire. As you know this is a case that you have discussed in some detail with our team already.
Unfortunately, on the day of your second session, you went to the same site as your original training. However, our training partner had moved to a new location in the months between the two sessions. Full details of your second session, including time, date and location were shared with you by email. The difficulty here is that you say you did not receive that email but our tracking system does show that the email was sent, with the correct details, to the correct email address. Even if the email did not arrive, as you say, we could have no way of knowing that you had not realised there was a change of venue.
We acknowledge that this issue has been difficult for you and we understand your frustration, but we don’t feel there is more that we could reasonably have done in the circumstances to help avoid your no show. If you would like to discuss further with us, we are happy to do so, but we will not comment further on this review platform.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look