Dreams - Yeovil Reviews 

270
TrustScore 5 out of 5

4.9

Unit 8 Peel Shopping Park, BA21 5BT Yeovil, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.

Rated 4 out of 5 stars

Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more

Rated 5 out of 5 stars

Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... See more

Rated 5 out of 5 stars

We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom

  • 01935676277

4.9

Excellent

TrustScore 5 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(270)

14,501 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had five star treatment from start…

We had five star treatment from start to finish. Couldn’t do enough to help us in the store. Guided us through the process of choosing the right mattress. Communication from the delivery driver was fantastic kept us informed throughout the day arrived on time and was extremely helpful.

26 September 2025
Rated 5 out of 5 stars

Excellent staff at the store

Excellent staff at the store
Staff went the extra mile to give the best advice to my 95 year old mother
Delivery was perfect men very helpful and understanding
I would recommend Dreams at Yeovil every time
Thank you

20 September 2025
Rated 5 out of 5 stars

Choosing the mattress was really fun

Choosing the mattress was really fun. Monique was brilliant. She showed us the options. I even bought the pillows as well as the mattress protector. The Tempur mattress is incredible. Game changer

4 July 2025
Rated 5 out of 5 stars

Our new mattress is wonderful

Our new mattress is wonderful. Our previous mattress has gradually developed a ridge in the middle with the topper element. We would never have one of those again. The staff at Dreams in Yeovil were very helpful, not pushy, and advised us to pick just what we wanted and needed. Thank you.

13 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look