Excellent service from Joanne. Nothing was too much trouble for her and she explained everything very clearly. Was offered a hot drink. Joanne was very friendly and it was nice going into a shop where... See more
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the staff very friendly and helpful was offered tea or coffee and then on to bed machine this was extremely helpful in choosing our next mattress .there was no pressure and the staff patiently waited... See more
Joanne went out of her way to help us choose a bed, showing us all the options and explaining the various choices.
What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress. On delivery day driver Paul continued to give us an up to date t... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Castlefields Retail Park, NN8 2DP, Wellingborough, United Kingdom
- 01933718308
4.7
Excellent
185 reviews
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Very great experience
Very great experience! Good and profissional Services Everyrhing perfect! I recommend .
11 February 2024
Great service and a great mattress!
Great service from helpful staff and very pleased with the mattress.
10 February 2024
Was warmly welcomed into the store and…
Was warmly welcomed into the store and offered coffee.
2 January 2024
The service and prompt delivery
22 January 2024
Very good friendly staff helpful
21 January 2024
Unprompted review
Great experience in matress buying
Great lady staff member in the Wellingborough showroom, informative & very helpful. Great delivery driver. Kept me well informed about delivery time. Polite & efficient. Both a credit to Dreams.
20 January 2024
I visited Dreams Wellingborough store…
I visited Dreams Wellingborough store on Saturday 13th January. Great advice and time given to me by Mark when it was obvious I would not be buying that day but he talked me through all options of storage beds and gave great advice about mattresses.
After measuring I returned the next day and received equally great service from Joanne.
I purchased a storage base and a comfy mattress, insurance for both and assembly.
I have purchased beds from Dreams before for both myself and my Mother and always return due to the excellent service.
14 January 2024
Unprompted review
Excellent customer service
Excellent customer service from choosing the product to delivery.
6 January 2024
Unprompted review
Excellent service and product…
The sales person listened to our specific needs when deciding on the type of mattress that we were looking for and did not pressurise us in anyway. The whole process was very smooth running from purchasing to delivery. We decided on a Dreams firm hybrid mattress which was on the more expensive side as my husband suffers with his back and so far has not had any issues so well worth the extra price.
30 October 2023
Prompt and efficient service.
4 November 2023
Very professional from sale to delivery
6 October 2023
Pleasent sales staff who new his …
Pleasent sales staff who new his business, delivery team friendly and pleasent. Overall a very good experience with my dream products
24 September 2023
Darcie and mark explained all kinds of…
Darcie and mark explained all kinds of mattress for by back problems and which type would be ideal they were great
17 September 2023
Unprompted review
Very experienced in sales/delivery
We have been very impressed from start of purchase to delivery and setting up the bed. All staff in all departments have been brilliant.
28 August 2023
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