Deb from Dreams- Nuneaton was really helpful in finding us a Tempur mattress. From having us do a quick test to find our perfect sleep position/mattress to the best deal / delivery that suited us bes... See more
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The staff were very helpful and considerate. They explained the types of mattresses and bases available and fabric colours that were available. They gave us options for delivery of the new and collec... See more
Jugal the shop manager was really helpful, friendly and professional. He was eager to find the right mattress for my need and was not just trying to make a sale. Recommended.
We want a super king size mattress and the dreams sales lady reminded us to check if it could be moved to the upper floor at our house. It was lucky we heard her professional advice and went back to c... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Newtown Road, CV11 5UT, Nuneaton, United Kingdom
- 02475278066
4.8
Excellent
153 reviews
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The real deal…
Good friendly staff on the ball service nothing was too much trouble well looked after.
4 February 2024
Excellent service with a smile
Excellent service with a smile. Thank you Katie at Nuneaton.
4 February 2024
Unprompted review
Best bed ever
OMG didn't realise just how rubbish our old bed was.
Amazing bed. Amazing service. And you really do get what you pay for. We have slept more in than last couple of weeks than we have in the Last couple of years.
1st class service from start to finish. Thank you to all involved
26 January 2024
Great Service
Great service, good price and prompt delivery. Staff at the Nuneaton shop did a great job. Well Done!
11 January 2024
Unprompted review
Very good communication came exactly…
Very good communication came exactly when they said they would ,very efficient and friendly ,
22 December 2023
Very helpful and cheerful
2 December 2023
Unprompted review
Abbeydale mattress worthy of 5*
Went to dreams to purchase a mattress, the sales assistant was so lovely welcoming us to store giving us the information to get a good quality mattress that suited our needs offering us drinks and a pillow giving us time to try the mattresses no pressure to buy. We went home to think about it I read reviews on the mattresses I liked to see what experiences other people had with their mattresses and was really impressed I went back next day to order the abbeydale mattress the sales assistant gave us the four free pillows that were on offer, 5 days later we had our mattress delivered and the old one taken away very happy with purchase. The abbeydale mattress has been reduced since so some lucky buyers will get great bargain if there quick.
18 November 2023
Dreams Beds
Very Welcoming Staff, too their time in speaking about what i was looking for before ordering my purchase in store.
21 October 2023
Good service in shop,
Good service in shop,
although we knew what we wanted and price range.
30 September 2023
Customer service is excellent
Customer service is excellent. Delivery service is first class. We were notified in plenty of time when to expect delivery. Gary and Shane were fantastic ambassadors for Dreams. They were very polite, took their shoes off when entering our home. Our old bed base and mattress were taken away and our new bed assembled in our bedroom. Advise given about how to care for the mattress, even down to leaving the window open for a short while. Would definitely recommend Dreams in Nuneaton.
29 September 2023
Unprompted review
Attentive and knowledgable
Staff are very attentive and knowledgeable about their products. The Dream Matcher machine is very interesting and helped us confirm our choice of mattress.
10 September 2023
Unprompted review
Excellent service from the team at…
Excellent service from the team at Nuneaton Dreams. Incredibly helpful and gave us a great deal.
8 September 2023
Honestly couldn’t be more pleased with…
Honestly couldn’t be more pleased with our purchase. From start to finish. The member of staff that looked after us in the showroom was friendly and knowledgeable and helped us find the right product for us. The delivery was on time and the guys were brilliant too.
31 August 2023
Dreams in Nuneaton Staff were very helpful nobody was…
Staff were very helpful nobody was persuasive we were left her own devices to truth in our own time we were given the right sort of help and managed to eventually choose the perfect bed to suit both myself and my husband
14 August 2023
Purchased a bed in Nuneaton branch
Purchased a bed in Nuneaton branch. Customer service is great very welcoming and helpful. Installation was very eficient, and quick plus staff wer very polite and friendly.
5 August 2023
Very friendly and informative
Very friendly and informative, no pressure sales tactics were used. A range of options was offered after using the test facility.
29 July 2023
Friendly
Friendly, knowledgeable and polite staff. No heavy sales talk. Delivery guys were friendly and polite and kept upto date with delivery time.
19 July 2023
Unprompted review
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