Dreams - Macclesfield Reviews 

99
TrustScore 5 out of 5

4.9

Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB Macclesfield, GB


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Rated 5 out of 5 stars

I will serve by Conner in Macclesfield, he was very polite and courteous I went on the dream bed machine to confirm what sort of mattress I needed I will shown seven different mattresses and lay on e... See more

Rated 5 out of 5 stars

Excellent service from Richard at Dreams! Richard took the time to explain the sleepmatch machine and helped me find a perfect mattress with zero pressure

Rated 4 out of 5 stars

Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I... See more

Rated 5 out of 5 stars

We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal d... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB, Macclesfield, United Kingdom

  • 01625817797

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

14,895 reviews in the last 12 months

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Rated 5 out of 5 stars

I will serve by Conner in Macclesfield

I will serve by Conner in Macclesfield, he was very polite and courteous I went on the dream bed machine to confirm what sort of mattress I needed I will shown seven different mattresses and lay on each one. I eventually chose the one I wanted with the bed frame of which I was very happy with. Highly recommend.
Connor mentioned about delivery, the service that was provided the staff friendly

13 September 2026
Rated 5 out of 5 stars

Mary

Mary, in the Macclesfield store was so helpful, polite and found us the exact mattress to suit our needs and budget,

5 September 2026
Rated 5 out of 5 stars

GREAT

GREAT! the staff were excellent, very informative and friendly, Got our mattress and they made it really easy to narrow it down and choose one in our budget and right for us, the delivery drivers were great too.

3 July 2026
Rated 5 out of 5 stars

Sleep match is a godsend

The sleep match was excellent in telling what sort of mattress I needed. Rich was very good in explaining what happened when I lay on it, as I had never been on it before. He came back, when it had finished and went through its suggestions. So tried out what was recommended and one that Rich suggested was similar. I tried them all a few times, picking out two I liked best. Then I told Rich I had to think about it and I'd be back. The very next day I was back. I ordered the one I wanted. Thank you Rich, you didn't rush me, you were very good at explaining everything. Excellent customer service.

15 May 2026
Rated 5 out of 5 stars

First class service - very satisfied.

Richard, Salesman was polite, pleasant and very helpful and knowledgable. Nothing was too much trouble and I was very pleased with the purchase I made. I was greeted with a smile, offered a drink, offered a pillow, used the SleepMatch and totally satisfied with the service. I also want to thank the two men who delivered my mattress - Reece & Jake - again efficient, pleasant and professional. Excellent service. I would certainly recommend your store.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

We were informed by the delivery…

We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal disturbance and erected our new bed they explained how things worked the ottoman side and gave good advice on the mattress. Steve and Corey were very friendly and professional.

8 May 2026

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