Good choice of products, with the opportunity to actually test what you're buying, Staff was very friendly and delivered great service, the lady (Claire) knew what she was talking about🌟🌟🌟🌟🌟. Un... See more
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The sales person was very friendly and helpful without being overbearing. We were shown mattresses (and tried them out) that were suitable for the way we slept, (we were tested for this in the shop).... See more
Bought for an elderly relative who has since said the bed is very comfy.Looked online before going in to store and when I went instore there was an extra £100 off due to a Black Friday promotion.I was... See more
Whilst the delivery of our goods was faultless the comfort factor of the Matress has let us down. When we tried out various mattresses in store to get one which felt right, we thought we had. Howeve... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8a Fife Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
- 01592348438
4.9
Excellent
221 reviews
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Mattress
Excellent service in shop. Mattress arrived exactly when stated. Very respectful gentleman at the house. Good quality mattress
24 November 2024
Excellent delivery team
Excellent delivery and assembly of our TV bed. The team were efficient, tidy and couldn’t be more helpful. Went way beyond to demonstrate how everything worked and that we understood how to operate the remote for the bed and how to work… highly recommended
11 November 2024
Unprompted review
Great value and service
Great, friendly service. Arrived on time and had the best sleep we’ve had for a long time!
8 November 2024
The staff in the shop was very helpful…
The staff in the shop was very helpful and the delivery guys polite and helpful, all round a good company to deal with
2 November 2024
Fantastic Service
From start to finish service was great kept informed throughout & arrived on time guys who delivered & built were brilliant so much so that I'll be buying for my spare room soon as it's decorated can't praise dreams highly enough!
2 November 2024
The most comfiest mattress I have ever…
The most comfiest mattress I have ever slept on. Dont know why I didnt get one years ago.
12 October 2024
I love my new bed
I love my new bed. I loved the way the dreams salesman (Sean) was so helpful. There was no hard selling he spoke me through everything. I loved the 2 guys that came and took the old bed away and built my new bed they were considerate of the everything they were doing. My matress is brilliant very good choice I made.
17 September 2024
Everything went smoothly from…
Everything went smoothly from purchasing the otterman to getting it delivered on time,staff were great,what a fantastic experience would highly recommend,thank you so much and I'm having the best night sleep ever.
6 October 2024
Helpful and friendly
Helpful, knowledgeable staff, never obviously pushing for a sale. I was kept in the loop regarding delivery, which was on time and efficient.
29 September 2024
Excellence in everything by Dreams Staff.
The service from the store staff to the delivery people was top notch and my Mattress choice has given me the best sleeps that i have had in years 👍.
22 September 2024
That the company were helpful and interested
The delivery men were exceptional , polite and helpful
21 September 2024
Service was excellent
Service was excellent. I am disabled and the two men who deliverfed the mattress. Done everything to help me. All I had to do was jump into a comfy mattress
6 September 2024
Very efficient service and great sales staff
Sales staff very helpful and not pushing for a sale which took pressure of me to make an immediate sale
23 August 2024
First class service.
Staff were very helpful, bed was delivered and built as requested, and we are having a much better sleep
25 August 2024
from buying mattress to getting it delivered I would definitely visit Dreams again
Shop manager was very helpful in assisting me in choosing the best mattress,did not rush me and was very patient, Delivery guys were extremely helpful took my mattress upstairs and put it on my bed took my old mattress away, very impressed by Dreams in every way.
1 August 2024
I got exactly what I purchased 👍
18 August 2024
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