We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... See more
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Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... See more
Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.
On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Hardwick Road, PE30 4YN, Kings Lynn, United Kingdom
- 01553407000
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First class service from order to…
First class service from order to delivery. Friendly and professional staff throughout.
great nights sleep first for a long time, Well done
Absolutely excellent service
Absolutely excellent service, friendly staff and very pleased with the product
Dream service
In store service superb as was delivery .A slight issue with delivery was rectified so quickly and efficiently
Five star PLUS
Easy well informed initial purchase by helpful staff. Delivery information good and accurate. Pleasant and helpful delivery personnel. Overall excellent service all round
good advice given
pleasant non pushy saleslady advised us and the mattress chosen after lying on assessment bed solved my slipping off bed problem.
WONDERFUL EXPERIENCE
Had a wonderful experience at Kings Lynn Dreams. I was particularly impressed with being able to have an analysis prior to purchasing our new bed and pillows, to what would suit us best. Im pleased to report, that while its only been a couple of weeks, Im getting up in the mornings with less back ache and neck pain.
The delivery time, keeping us updated about the same and the delivery team were excellent.
Thank you Dreams
Very satisfied
Very good customer service. Offered coffee and the mattress test! Bed arrived on time and is very comfortable.
Helpful staff advised on suitable…
Helpful staff advised on suitable mattresses. Delivery a bit slow but delivery staff very helpful and friendly. Love the mattress so far.
I ordered the bed online and was kept…
I ordered the bed online and was kept fully informed of delivery dates and time. The delivery drivers were very polite and helpful. All good, I would use Dreams again.
Thank you our mattress is so…
Thank you our mattress is so comfortable and it as helped me sleep better thank you
I was kept informed about the delivery…
I was kept informed about the delivery and updated right up to the time the delivery arrived!
The men were very professional, used show covers before entering my home.
They took the bed to the allotted room and unpacked and assembled very quickly and explained bf ed everything cx about the care of the bed and the mattress!
The cleared up and took all the packaging away with them.
A perfect delivery - thank you
Lovely bed made perfect by the two guys…
Lovely bed made perfect by the two guys who delivered it and put it together.
Professional
Professional, great service and couldn't be beaten on quality for price. Second time using Dreams and they've made a life long customer out of me, trustworthy and willing to make a good deal.
We got what we wanted
We got what we wanted, it fits and we were well served throughout. Thank you.
My daughter is really happy with her new bed
The delivery Driver was very polite and helpful. We bought this bed for our Daughter she is really happy with it . I would definitely recommend Dreams.
It's changed my life goodnight sleep is…
It's changed my life goodnight sleep is amazing for well being and to face any day
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