Dreams - Huddersfield Reviews 

132
TrustScore 5 out of 5

4.8

Unit F Leeds Road Retail Park, HD1 6PF Huddersfield, GB


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Rated 5 out of 5 stars

Personal service and advice given by Mohammed and helpful support given by Harris. This helped us to find the ideal beds. Mohammed made a lovely cup of tea which was very thoughtful. We were not rushe... See more

Rated 4 out of 5 stars

Was greeted with a smile and offered beverages. Be careful when purchasing products always check the price displayed is the price for that item. I thought I was purchasing an item at a price however w... See more

Rated 5 out of 5 stars

Not only was the salesman extremely knowledgeable and helpful he was courteous and friendly and able to answer all my questions and concerns. The men who delivered the bed were amazing ! They were fr... See more

Rated 5 out of 5 stars

Harris was great and very helpful. We purchased a mattress over their competitor, Benson for Beds next door, because we he was so willing to help. I was very happy with the purchase. It should be n... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit F Leeds Road Retail Park, HD1 6PF, Huddersfield, United Kingdom

  • 01484 799219

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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4.8

All reviews

(132)

14,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved the 'magic' bed

I loved the 'magic' bed, you should try it. The young salesman who attended me, Harris, at the Huddersfield store was fairly new to the job but was very friendly and professional throughout, and he sold me the perfect mattress, having slept on it for over 4 weeks I can confirm this as my aches and pains are not as bad so that's a good thing.

28 February 2025
Rated 5 out of 5 stars

Hassle free

Friendly member of staff greeted us and showed us where the types of bed we were interested in were, explained about mattress types and left us to make our decision without hovering or hassling

22 March 2025
Unprompted review
Rated 5 out of 5 stars

x2 yardley ottoman beds ✔️✔️

Ordered x2 yardley ottoman beds
Arrived as promised, on time. Straightforward to build on my own.
I hadn’t realised at time of purchase the base of ottoman is fabric secured by Velcro, would be better if solid. However, as base/fabric contacts the floor it is still fit for purpose.
Beds look good in kids room.

27 January 2025
Rated 5 out of 5 stars

Fantastic beds.

The staff in store were friendly & knowledgeable. We were given a 2 hour delivery slot & they delivered on time. Great guys who placed the beds in the bedroom & explained everything about unpacking & the 100 day guarantee. The beds are really comfy. Really pleased with our purchase.

9 October 2024
Rated 5 out of 5 stars

Exceptional customer service

I recently purchased a bed from Dreams Huddersfield, and I am beyond impressed with their outstanding customer service. From the moment I made my inquiry, Katie was incredibly helpful, knowledgeable, and responsive. Katie welcomed us and offered us a drink which was very thoughtful. Katie also recommended the sleep match for us to know which mattress was suited for us.
Katie patiently answered all of my questions, provided insightful advice on the best bed for my needs, and even assisted with the delivery process.
What really stood out was Katie's attention to detail.
The bed,mattress and pillow itself is top quality — comfortable, well-made, and exactly as described.
I highly recommend Dreams not only for their fantastic products but also for their exceptional customer service. They truly go the extra mile to ensure customer satisfaction!

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Therapur Pace Ati Gel Polar

When we walked into the show room we were greeted, and asked what we were looking for, a mattress we were asked also if we would take the bed scan to decipher what type of mattress would suit us. It ran various types of mattresses to try, we tried them all and decided on a Therapur Pace Ati Gel Polar mattress with a gel topping, very comfortable. Very good and on time delivery. We are both very pleased with it.

14 September 2024
Rated 5 out of 5 stars

Tayler

Tayler, was very helpful in the store.
Polite and friendly delivery guys and the bed is an absolute dream.
Thank you.

18 August 2024
Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, tried the bed machine to be able to select a mattress which staff gave us a variety to try and choose from. Both gentlemen who delivered the mattress again helpful and informative regarding the mattress. Mattress is a dream to sleep on so comfy and supportive

17 August 2024

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