Hanan was wonderful! After completing the sleep assessment she ensured she helped me find a mattress that met all my needs. She was extremely helpful throughout the whole process! Thanks!
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See what reviewers are saying
We visited the Clapham store to buy a single and double bed and were helped by Hanan. She was very polite, helpful, and listened carefully to what we needed. She made the whole experience easy and... See more
I went in store to test the Tempur mattress. We were asked to use the dreams machine first hand them lead to the mattress which felt comfortable. I’m expecting so a new mattress is a must and reall... See more
We went to the Dreams Clapham store when preparing for a house move and with a number of bedrooms to make purchases for. We were assisted by Phil who could not have been more helpful, personable or kn... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
376 Clapham Road, SW9 9AR, Clapham, United Kingdom
- 02076 270670
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Excellent Service from Phil
We went to the Dreams Clapham store when preparing for a house move and with a number of bedrooms to make purchases for. We were assisted by Phil who could not have been more helpful, personable or knowledgeable about the products available to us. He made the whole experience painless and managed to create some great savings for us. All items purchased were delivered exactly as agreed in time with our move and the installation process was also great. Would highly recommend!
I was extremely happy with my purchase…
I was extremely happy with my purchase metal bed frame in light grey colour. It look so good and makes the room look considerably stylish. My son said it makes his night sleeps very comfortable. Thanks Dreams
Refreshing retail experience
Individual, unhurried, enthusiastic & expert service & advice from Phillip a senior staff member on which mattresses to consider. Excellent range of mattresses at different price points. Our go-to place for beds and mattresses.
The company their will good good…
The company their will good good communication between their staff I am will happy I like to said thanks 🙏
We had an amazing experience at Dreams…
We had an amazing experience at Dreams Clapham, we found the perfect mattress & bed for us and the service, information and products on offer were fantastic.
We were so happy on that date
We were so happy on that date
She is Exelent customer servise
Halpful And humble
We were realy satisfy for services.and
Materials price .i want say something about Hanan
She listened to our requiremens and budget was able to find us a fantastic bed and mattes a good Price
She was a great assistance
Thank you very much
Tigist Girima
Ola was a very polite and knowledgeable…
Ola was a very polite and knowledgeable member of staff. He walked me through the initial evaluation, shows me the recommend options and was very patient in his dealings with me. So glad I went into the store rather than buying online. A++ service!
Friendly and informative staff
The bed is just what we wanted
The bed is just what we wanted. The staff in the shop were great, so were the delivery staff.
Excellent product with a great service
BEST DREAMS STORE IN LONDON!
I went to the dreams clapham store and was greeted by Phil. I was there to test out the a mattress under the comfort exchnage as I was not comfortable with my existing one. Having had a bad experience with another dreams store re the comfort exchage, I was not expecting much here but to just go in test the mattress and out.
Phil is an amazing salesperson - even after knowing that this is an exchange for a mattress bought at a different store - phil helped me more enthusiastically than the person who sold it to me at a diff store. He gave me the right advice and made me feel welcome. He is the best salesperson I met at dreams and I have been to 4 dreams stores.
Ola the store manager who later joined was very cordial and welcoming as well even though I had just entered the store 5 minutes before closing time. Both of them still helped staying beyond there working hours and did not ask me to come tomorrow or shoo me away. BEST DREAMS STORE in LONDON!
Very good service
May use AI-assist with repliesRead more
The bed doesn't corresponds with the…
The bed doesn't corresponds with the remote. Please can you come and fix it well.

Reply from Dreams - Clapham
Dream provider a excellent service
Dream provider a excellent service , I was happy with my product
Staff members are very helpful and it…
Staff members are very helpful and it was good axperience 👍
Very good service
Very good service, we had a particular mattress in mind from the sales. However we convinced ourselves that we should go for something more firm so went back to the store a few days later. Very easy to make the change. Delivered on scheduled day. No problems!
Excellent service
The in store staff were very helpful and knowledgeable. They made it easy to identify the right bed and the prices are excellent value. The delivery people were also very helpful and everything went well. The bed itself is so comfortable it’s the best bed I have ever owned. I fully recommend this service, to use their term it’s been a dream 😀
Philip had excellent customer service…
Philip had excellent customer service and great attention to detail. We didn’t feel rushed and felt really listened to. Highly recommend his services in Dreams, Clapham
Excellent service from Jordan
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