In 31 years of living together we have never bought a decent bed. Now we have bad backs due to lots of moving and handling with our disabled (adult) son. We felt completely supported to choose the r... See more
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Our bed was ordered and delivered as expected. The staff in the shop were really polite, helpful and confident in their products The delivery guys were really curteous and helpful too. Overall a... See more
Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this... See more
Sales staff good and knowledgable . Didn’t wait too long for delivery but found cost to carry the mattress upstairs very expensive for such a simple procedure also the cost to take old mattress away a... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Churchill Retail Park, Churchill Way, SP10 1RY, Andover, United Kingdom
- 01264 575348
4.8
Excellent
65 reviews
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A smooth delivery
A smooth delivery, the team called 30 mins before they arrived. Keep up the good work Dreams, another successful purchase.
19 January 2025
Fantastic customer service from Lucy in…
Fantastic customer service from Lucy in the Andover store.
19 January 2025
Unprompted review
Sales staff good and knowledgable
Sales staff good and knowledgable . Didn’t wait too long for delivery but found cost to carry the mattress upstairs very expensive for such a simple procedure also the cost to take old mattress away after spending such a large amount on the purchase
17 January 2025
Delivery guys were pleasant and…
Delivery guys were pleasant and helpful, really pleased with new mattress.
5 January 2025
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