DreamLease Vehicle Leasing Specialists Reviews 

670
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and leasing consultants for being extremely helpful, professional, and responsive throughout the entire journey. Many people note that the vehicle acquisition process is remarkably smooth, straightforward, and successfully handled with great efficiency from start to finish. Some reviewers were not happy with the communication, mentioning that updates stopped or information changed after the initial agreement was signed. A few consumers also felt left entirely without proper support or guidance once the deal was completed, experiencing unexpected communication difficulties.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire leasing process.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support from... See more

Customer service

Customers report highly positive experiences with customer service, praising the professional and helpful... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless and straightforward... See more

Response time

People report positive experiences with response time, highlighting swift and efficient communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

Currently looking for a second car in our family. After being looked after by Tom Glen who has done a fantastic customer care job. Nothing to do with Tom or Dreamleasing but currently just not ready... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Just been through the application process now awaiting delivery of my new car. The Buy journey was excellent. Zane from DreamLease was really helpful and ensured the process was stright forward and qu... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(670)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin was really helpful

Martin was really helpful. He went over all the details promptly as I was keen to get on with it and had the whole thing sorted in a very quick fashion.
I would recommend Dreamlease/Martin Wisby

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Martin was very clear on what I was leasing, helpful on explaining process and made me feel in safe hands. He got me a great deal and I’m very grateful

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great price, even better service!

Charne was a great help throughout the process. This is now the 3rd vehicle I have leased from DreamLease and Charne in particular. DreamLease are great on price, and Charne is phenomenal at customer service. I would recommend DreamLease to anyone looking to lease a new vehicle.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the overall experience, communication was excellent. Martin was friendly and helped the whole process run smoothly. Much appreciated 👍

26 March 2026
Unprompted review
Rated 5 out of 5 stars

From cautious first-time leaser to genuinely delighted customer

This was my very first car lease in the UK, so I was naturally quite cautious when I started shopping around in early December 2025. I had come across some negative reviews about DreamLease, which made me unsure whether to go ahead, but my experience turned out to be very positive.

I initially started out looking for a Cupra Born, and Tom quickly found me a very competitive deal. Then, around mid to late December, I changed my mind and decided I really wanted an Alpine A290 instead. Tom handled that change brilliantly and worked hard to find the right car on the best possible terms.

We were originally aiming for an end of January 2026 handover, but in January our family circumstances changed unexpectedly and we needed to move the delivery back to early March. Tom adjusted everything smoothly, including the lease agreement and delivery timing, which made a potentially stressful situation much easier to manage.

The car was then delivered to my home address by transporter, which I really appreciated. My wife and I absolutely love the car and are genuinely delighted with it.

I also want to mention Lauren, Sue, Debbie and Georgia, who were brilliant during the later paperwork and finance stages. They were always friendly, down to earth and easy to speak to, and whenever I had a question, someone was only a phone call away.

Overall, DreamLease gave me a far better experience than I expected at the beginning. For a first UK leasing experience, the whole process felt professional, flexible and well managed from start to finish, and I would happily recommend them.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, Skye has provided excellent customer service from start to finish! Incredible deal on a new VW, looking forward to having it!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Dream lease provided an excellent…

Dream lease provided an excellent service from quotation through to ordering a vehicle. Fast efficient and well informed service from Skye our account manager. Definitely recommend if you are looking for a new vehicle. Great service, thank you.

7 March 2026
Unprompted review

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