DreamLease Vehicle Leasing Specialists Reviews 

671
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and leasing consultants for being extremely helpful, professional, and responsive throughout the entire journey. Many people note that the vehicle acquisition process is remarkably smooth, straightforward, and successfully handled with great efficiency from start to finish. Some reviewers were not happy with the communication, mentioning that updates stopped or information changed after the initial agreement was signed. A few consumers also felt left entirely without proper support or guidance once the deal was completed, experiencing unexpected communication difficulties.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire leasing process.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support from... See more

Customer service

Customers report highly positive experiences with customer service, praising the professional and helpful... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless and straightforward... See more

Response time

People report positive experiences with response time, highlighting swift and efficient communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

Currently looking for a second car in our family. After being looked after by Tom Glen who has done a fantastic customer care job. Nothing to do with Tom or Dreamleasing but currently just not ready... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Just been through the application process now awaiting delivery of my new car. The Buy journey was excellent. Zane from DreamLease was really helpful and ensured the process was stright forward and qu... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(671)

304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* service

So easy to go through the process with, would recommend them to anyone looking at leasing, and got my car £100 cheaper than other places. Thanks to Jakub for helping me

10 March 2026
Unprompted review
Rated 4 out of 5 stars

Efficient & friendly service

Super quick process but lots of forms etc. Not had the van yet but the paperwork was done quickly and efficiently. Would recommend if you are looking for a speedy turnaround.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

The turnaround was incredibly fast and…

The turnaround was incredibly fast and the customer service was impeccable. Charne Headech sourced the exact vehicle I was looking for, provided several options, and was very patient with my indecisiveness. The admin team were also fantastic—very professional and helpful over the phone.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Martin Wisby testimonial

Martin was extremely helpful and proactive in ensuring that all of our "red lines" were satisfied and made some sensible suggestions that I would not have thought of myself

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Best shopping experience with buying a leasing car

Hi there, just dropped by to share my absolutely phantastic experience with Dream Lease company and specifically with Anoj Thayalaraj!!! I didn’t know much of the process, it was my first car bought with leasing, however he made the process so smooth and easy going, so I didn’t feel any pressure or discomfort, not even for a moment! He was kind, patient, but energetic at the same time 🙂, very knowledgeable, attentive to the smallest detail and offered many options to choose from! Big thanks to Anoj for his support and don’t hesitate to contact him if you want to buy a leasing car, that’s your guy, you won’t regret it.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Martin was great at helping me find the right car for my lease. The process was fairly straightforward and explained very well to me.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Leasing a vehicle

Martin who delt with my enquiry from start to finish was great.
Very competitive rates. Fast and efficient.
Made the whole process very easy and straightforward.
Cannot recommend them enough.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Charne and Debbie were extremely…

Charne and Debbie were extremely helpful and responsive during the whole leasing process. Very transparent and they were happy to answer any questions. Very impressed with the service and also the value! Thank you.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Truly outstanding customer service

Customer service is crucial for a successful company. Dreamlease customer service is the standard all companies should aspire to. It is truly outstanding. I have leased EV's for 5 years , always with the well known providers. I had never heard of Dreamlease. From my first conversation with Charne I was immediately impressed. Charne put my mind at rest and handled my lease request extremely effficiently. I was passed to Debbie in admin who handled all the paperwork. Incredibly, in less than a week my new lease was confirmed along with delivery date and registration for my new VW 1D5. I'm sure the rest of the Dreamlease team are great but Charne and Debbie deserve special mention

9 February 2026
Unprompted review

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