Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Always exactly as within the time stated, a very smiley happy lady delivered my item again today. Always good to see someone so cheerful, it means a lot knowing some people only speak to delivery driv... See more
Superb service, the parcel was delayed by the sender,but DPD delivered it within 24 hours when the product was available. Friendly driver who asked where I wanted it put. Overall with an excellent tim... See more
Yes, I use DPD regularly, and I have never had any issues. My deliveries are very important to me, they’re always on time, and I can definitely put my trust in this service. My delivery guys are alway... See more
Company details
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company
Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
4.4
Excellent
3M reviews
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great customer service and very polite
24 July 2026
Dreadful!
DPD, couldn't deliver my parcel today even though I was in the house waiting !
Amazon manged to deliver two parcels to the same address.
Zero stars for DPD and five for Amazon.
24 July 2026
Unprompted review
Good experience…
Was very polite & patient had a problem with my door but it wasnt an issue for the driver to wait.
24 July 2026
Happy my delivery is always on time and…
Happy my delivery is always on time and the driver is always respectful
24 July 2026
Accurate delivery times and tracking
Accurate delivery times and tracking. Driver very polite - a perfect experience
24 July 2026
Always On time 👌
Always On time.
Precise Information about everything what's going on with My parcel.
23 July 2026
Can always rely on DPD
Can always rely on DPD. Well organised service, easily explains the deliveries and professional delivery drivers. 👊
24 July 2026
They said they attempted delivery
They said they attempted delivery, they did not. Awful unserious company. Will pursue legal action.
24 July 2026
Unprompted review
DPD delivery experience poor.
The Delivery Driver just dumped all of the topsoil boxes (1xbroken) right at the front door. He knocked so lightly that I wouldn't have heard had I not been close to the door inside. I answered the door just as he was closing the van doors. I asked him if he had seen my delivery instructions but he said that there weren't any. I asked him to move the heavy boxes of topsoil to a different place and he did. It is not safe to just pile things right in front of the door. Not safe because it is close to the road and any opportunist could steal. Also not safe because had I not noticed, I would have had to climb over everything to get out of the house. I have no complaints about the product itself though. Jamieson's Top Soil is fantastic.
24 July 2026
they delivered one box from two
they delivered one box from two, we are operating as a business, customer is going mad. bad service again
24 July 2026
Absolutely dreadful again
Absolutely dreadful again. If I could give a minus I would. Advised that the business delivery in Dundee would be delivered between 3.30 and 4.30. The delivery driver LONUT - arrived took a photo outside the building didn’t attempt to come into the building which is open until 9pm- left and sent a text unable to deliver. Disgraceful service and behaviour. AND ITS NOT THE 1st Time!!!!!
24 July 2026
Unprompted review
On time and driver very polite
24 July 2026
Couldn't be bothered to deliver to me in person nd left in unsafe place
The delivery person rang the bell, but despite knowing I was in, he decided to leave the parcel (an expensive item without any additional packaging to disguise it) downstairs in an unsafe place and didn't bother to bring it to the door.
24 July 2026
All day wait with zero delivery
I have waited in all day (Friday) for a delivery with the time extending to 22.00 hours, this evening (date below).
I have the DPD app which is pretty much useless for tracking, even when zooming out to see where the vehicle is.
A ping arrived @ 17:45 onto my app
"Sorry, we have missed you, your driver wont be back today we will be back Mon 27th July with your parcel".
24 July 2026
Unprompted review
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