Dollar General Reviews 

I worked for Dollar General for more than three years, and I am sharing my experience because I believe current and future employees deserve to understand how quickly years of dedication can feel forgotten.

During my time with the company, I was an extremely committed employee. I worked whenever I was needed, including weekends and long stretches without days off. I learned not only my own responsibilities but also many of the duties performed by store management because I genuinely cared about my store, my coworkers, and doing my job well. I rarely missed work, made myself available when help was needed, and consistently supported my Store Manager.

I want to make it very clear that I have nothing negative to say about my Store Manager. She was supportive of me, valued my work, and was deeply upset when my employment ended.

The incident that ultimately led to my termination involved a customer who was caught stealing from the store. After my Store Manager confronted the customer and told her to leave, I also told the customer, “Please get out of the store.” The customer then physically assaulted me by pushing and hitting me in the face while insulting me.

I had a bottle of water in my hand, and I reacted by hitting the customer with it.

I fully acknowledge that I should not have reacted physically. I regret that decision, and I understand that I should have handled the situation differently. However, I also believe the full context matters. I did not initiate the physical confrontation. I was assaulted first while trying to help remove a customer who had been caught stealing from the store.

We reported the incident ourselves and provided the video because we wanted management to know exactly what had happened. I also provided a written statement explaining the incident.

Approximately two weeks later, I was informed that the matter had been sent to Human Resources and that my employment was being terminated.

After more than three years of service, I received no warning, no write-up, no suspension, no final warning, and no second chance. My employment simply ended.

That is the part of this experience that affected me the most.

I understand that companies have policies and that actions can have consequences. However, I believe an employee’s complete work history, the circumstances surrounding an incident, and years of demonstrated commitment should matter when making a decision that takes away someone’s livelihood.

For more than three years, I gave this company my time, my availability, my loyalty, and my effort. I worked when I was needed. I helped my Store Manager. I learned responsibilities beyond my position. I cared about the store as if its success personally depended on me.

When the company had to make a decision about my future, I felt that none of those years of dedication mattered.

The biggest lesson I learned from this experience is that employees should never sacrifice their entire lives for a company or believe that loyalty guarantees loyalty in return. Do your job well. Be responsible. Be professional. But protect your time, use your earned benefits when you can, and remember that a company can make a decision that changes your life very quickly.

I would never encourage another employee to physically intervene in a confrontation or put themselves at risk to protect merchandise or a store. No job is worth your personal safety or your future.

I am deeply disappointed by how my case was handled and communicated by District Management and Human Resources. I believe I deserved to have my full employment record and the complete circumstances of the incident meaningfully considered before the harshest possible disciplinary action was taken.

After my experience, I cannot recommend Dollar General as an employer to someone who expects years of loyalty and exceptional commitment to guarantee that they will be given a second chance when they make one serious mistake.

My advice to current employees is simple: do your job professionally, follow company policy, never put yourself physically at risk for merchandise, and never give more of yourself to a company than you can afford to lose.

I'm DONE,I've tried to be supportive to dollar general as they opened a store in Sagle Idaho fairly recently, however a new employee at this store would not sell alcohol or cigarettes unless you allowed her to scan your drivers license, No Way, are you crazy, you Want to scan my private information so it sits on your store servers, corporate and all over individual stores, In this day when hacking is rampant and selling data as well as personal surveillance, is all being known to be happening, YOU ARE OUT OF YOUR MINDS, Only 1 employee at this store which the Entire Staff is All Women, is trying to make me do this, I have Just found out this Is Company Policy, I WILL NOT BE BACK, how dare You, Idaho Law requires only manual checking, No Scanning Is Required, just look at the ID to Verify, Thats All !!! , No Way No How, I've been hacked before, and Anyone who has, should Sue this Corporation if their info was hacked from their Total Disregard for Customers Private Information, Can You Imagine if Every Store , Gas Station or anyone else who deals with these products had Copies of Your Drivers License sitting on their server, vulnerable to hacking , And knowing they could Transfer that Very Private Info to anyone, I will Not Set Foot into 1 of These Stores Ever Again, With the utter lack of respect for Customers, and their known product Price Scams, cleanliness Issues and more, Just See their reviews, Absolutely a Large Corporate Scammer, This is Police State Surveillance by a Sketchy Corporation, I Refused, and minutes later was followed by local sherriff and police down the road? WT absolute F , I will Make Sure Everyone I know is Aware of What This Corporation is Doing !

Went into the Dollar General on Hamburg Street in Schenectady, NY. My wife and I had some time to waste and we like to pop in to see their unique items.

Today I saw a sign for diet coke 3- 2 liters for $6. I take them to the counter and was told $10.18. I said no it's on the shelf 3 for 6. The female manager and employee got mad at me for saying I wanted the 3 for 6.

The manager got upset and said just give it to him, the employee had no idea how to fix in the register and the manager just walked away when the employee asked for help.

The employee took 1 bottle off and said that will be $6.80 the best we can do, that's not the way it works and I will be filing a complaint with the atty General.

Im not happy that I got a huge attitude from the manager in front of other customers like I was doing something wrong by making them honor their advertised price

I just received a survey invitation from Dollar General that said I would recieve a $5 reward for completing it. I completed the survey, then they denied the reward!!!

How low-down, dirty, scummy, unethical, immoral, unwashed, unclean, mentally damaged and mentally impotent would anyone have to be to even come up with such a SCAM?? It boggles my imagination, an imagination far superior to the corporate coprophages that inhabit that disgusting and vile corporate parasite that miscalls itself a business. The only values they represent are the values of a herpes virus, and the sooner they go out of business, the better.

Denver Iowa

Dirty store, lazy manager, rude manager

As I expected after contacting customer service they have done nothing to help…was just a waste of my time…corporate office doesn’t care as long as the money keeps coming in…stop using dollar general stores…

The employees never look happy. They must be so miserable to work there. Most want even speak to you. Even the managers.

Most of them are like walking into a hoarders house, employees are few and far between and finally, I'm 63 gray as hell and need ID to buy a damn lighter.
Fold up and leave this game to adults.

The Macungie store is absolutely beyond the worst Dollar general around. The store never has anything in stock, and if you ask for help, forget it. You ask for a manager and get a big time "BAD ATTITUDE" , no way to treat customers. RUDE, and OBNOXIOUS, management and most employees. HORRIBLE STORE. STOCK THE SHELVES and LEARN HOW To TREAT CUSTOMERS with RESPECT. This store has been this way since I moved to Macungie 7 years ago, and has only gotten WORSE. What a shame, because Macungie really needs a decent small store that actually stocks shelves and knows how to treat customers like humans. 🤬🤬🤬😡😢

Not really a complaint but I just wonder why DG no longer has a dress code. I remember when they wore black polo shirts with the DG logo on them with black slacks. IMHO it seemed much more professional than the short shorts and t-shirts they wear now looking like they just rolled out of bed and came to work.
IDK call me old fashioned I guess.

We had a great employee and we had the most beautiful store with a great shopping experience. That manager left and the store is trashed, restroom disgusting. Have to wait for checkout. Shelves empty. Horrible.

This refers to corporate finances. A local manager told us about an ap which would allow a customer to receive discounted purchases.
I went online, 6/23/2026, to the service and began the application. After I completed all the information, including a credit card number, a statement said there would be -0- charge.
Then the system repeatedly said "processing", over and over, finally disconnecting the process. I assumed that it failed and that would be the end of it.
Today, June 24th. 2026 I discovered a $34.96 debit charge on my account!
I called the bank and filed a dispute for an unauthorized charge.

My wife was fired after she was forced to work 23 hrs straight doing inventory. She passed out and hit her head causing a severe concussion. Dollar general denied her FMLA. She was not cleared to return to work by (2) drs. The district manager didn’t care and fired her. These people are evil.

My purchase was $5.60 but I had a $5 bill so I was short so I asked if I could just use the rest Apple Pay instead the guy told me it was just 60 cents I didn’t have to worry about it

Why does it say “DOLLAR” general but all the products are over priced please grow some balls or a brain and fix the prices…. It isn’t a big chain store so why can’t you make the items affordable and relatable to the name? Why make a store and name it “DOLLAR” tree if it’s gonna be the same prices as a regular grocery store please make it make sense. People can barely afford anything nowadays and it even harder walking into a store you think is going to be affordable but it’s just the same. People have no heart and it’s so sad.

Stopped at the Dollar General on Hwy 421 in Bristol tn to pick up a few things. Everything I needed was there but the cashier was rude. She needs more training or moved to stocker. Her initials are AJA. This store is close to my home but I will not spend anymore money or time at that store.

I stopped in at 19 15 Stockton Hill road in Kingman Arizona went into buy a snack they always sell the chocolate bars from the school for a dollar but now they got a marked up to $2 Dollar general is starting to rip people off

always clean aisles, not cluttered and prices are cheaper than a lot of other places! Especially on their soft drinks, Coke and Pepsi. They even have fresh markets now some Dollar General’s have a gas station at the store and if you buy a gift card, you get three cents off each gallon is always easy shopping in and out no time spent. And is a FedEx drop spot too.

Employee told me both bathrooms and toilets in restroom did not flush, but didn’t have an out of order sign on them. Don’t lie bc you do not want customers to use them, honestly goes a long way Savannah. All I did was load my Cash App card and ask could I please you your restroom.Address: 2568 HWY 43 South Picayune, MS 39466

Stopped by Dollar General in Donalsonville, GA and was amazed at how clean and organized all of their products were and their restroom was clean, too. Wow! I would recommend using that store as a model store. Great job and way to go Management for leading an awesome team!