Doctorcollector Reviews 

74
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Customers frequently praise the incredible attention to detail, gorgeous presentation, and high overall quality of the collectible items received. People note that merchandise is securely packaged, beautifully put together, and consistently matches the accurate descriptions provided online. However, some people mentioned that shipping times were quite long, requiring a significant and sometimes challenging wait of several months for preorders. A few reviewers also noted occasional concerns regarding packages arriving damp or damaged from transit, alongside rare delivery tracking issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible collection of high... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the realistic design,... See more

Delivery service

Consumers find delivery service to be ambiguous, experiencing both fast shipping and significant delays.... See more

Order

Clients share satisfaction on order, highlighting prompt deliveries, pristine items, and consistent... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction and noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cool selection, collectibles arrived in perfect condition. Fun store! Also, if you have to wait months for a product's release, they keep good track of what you should receive and when. Sounds basic,... See more

Company replied

Rated 5 out of 5 stars

I bought the "Back to the Future" - Time Travel Memories - Metal Box from DoctorCollector, as well as the "Back to the Future - Time Travel Memories II Expansion Kit 1.21 Gigawatts" and the "Back to... See more

Company replied

Rated 5 out of 5 stars

This product was worth the wait. Every piece highlights the intricate part of the Stranger Things series. I may order another collection kit to add to my already growing, Stranger Things memorabilia.... See more

Company replied

Rated 5 out of 5 stars

Doctor Collector has gone above & beyond to provide an incredible experience. I ordered their Back to the Future Sports Almanac, & unfortunately it arrived damp from bad weather that day. Need not wor... See more

Company replied


Company details

Written by the company

Doctor Collector isn’t just another brand. It’s a passion project born from a love of movies, video games, and collecting. Created by die-hard collectors, we make Officially licensed products designed to bring your favorite worlds to life in ways standard merchandise cannot. Inside our secret laboratory, we develop immersive Collector Boxes filled with unique items and experiences that let fans dive deeper into the stories they love. Our goal is simple: to create collectibles that feel special, surprising, and truly made for collectors. We ship our products worldwide, with warehouse operations in Europe and the United States. Our European warehouse is located in Valencia, Spain, and our US warehouse is located in Idaho, USA. Join us and rediscover your favorite universes, because at Doctor Collector, we don’t just make products, we create experiences.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(74)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company with quality products

High quality items packed very well for shipping. Items shipped quickly with no issues.

21 October 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your positive review! We're delighted to hear that you're happy with your order. We truly appreciate your support and look forward to welcoming you back to Doctor Collector soon!

Best regards,
The Doctor Collector Team

Rated 5 out of 5 stars

These blew my friend mind away after…

These blew my friend mind away after ready the books she became obsessed with Jurassic Park and this purchase was worth it for sure

17 September 2026
Unprompted review
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Reply from Doctorcollector

Thank you so much for your amazing review! 🦖❤️ We're thrilled to hear that your friend loved it so much!

We're so happy it was worth it!

Thank you for choosing Doctor Collector, and we hope to surprise you again soon!

Rated 5 out of 5 stars

Great quality and presentation

Great quality and presentation. This was something my 7 year old son saved his money for on his own and I was so relieved to hear he was happy with his purchase.

24 September 2026
Unprompted review
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Reply from Doctorcollector

That’s amazing, especially at just 7 years old! 😊 We’re so happy he loved it !

Rated 5 out of 5 stars

Great collectors of great quality.

30 September 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your review! We’re really glad you’re happy with the quality of our collectibles. We truly appreciate your support!

Rated 5 out of 5 stars

I don’t have anything bad to say

I don’t have anything bad to say. I purchased on a pre-order, received an update when it was shipped (it shipped on time with the original estimate), and it was well packaged.

22 September 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your review! We’re glad to hear that everything went smoothly with your pre-order.

We really appreciate your trust and support!

The Doctor Collector Team

Rated 5 out of 5 stars

A great order

The product arrived on schedule and in pristine condition; I am happy with the order, and would gladly order from DoctorCollector again should a product interest me.

26 September 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your kind review!

We truly appreciate your support and look forward to welcoming you back whenever something catches your eye!

The Doctor Collector Team

Rated 5 out of 5 stars

It is a Christmas gift for my son who…

It is a Christmas gift for my son who absolutely loves One Piece! Im excited to give it to him!

26 September 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much! We hope your son absolutely loves his One Piece Collector's Box and that it makes his Christmas extra very special.

We’re thrilled to be a small part of the surprise!

The Doctor Collector Team

Rated 5 out of 5 stars

I am from the UK and have bought 2 or 3…

I am from the UK and have bought 2 or 3 different items and the Service & Communication has been Excellent every time! I will have no problem buying from them in the future and highly recommend!

20 August 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your wonderful review and for your continued trust in Doctor Collector! We’re delighted to hear that you’ve had an excellent experience with our service and communication on every occasion.

Thanks a lot!
The Doctor Collector Team

Rated 5 out of 5 stars

Doctor Collector has gone above &…

Doctor Collector has gone above & beyond to provide an incredible experience. I ordered their Back to the Future Sports Almanac, & unfortunately it arrived damp from bad weather that day. Need not worry; they immediately contacted me back, took charge, were incredibly kind & sent me a replacement swiftly. Thank you SO much Dr. Collector!

13 August 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

This truly means a lot to read, thank you 😊
Thank you for trust in us and we hope you enjoy your Back to the Future Almanac!

— The Doctor Collector Team

Rated 5 out of 5 stars

I love the realistic the item was and…

I love the realistic the item was and it's great for a display.

28 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

That’s great to read 😊

We always want our pieces to feel authentic and display-worthy, so we’re really glad it hit the mark for you.

— The Doctor Collector Team

Rated 5 out of 5 stars

i bought this for my husband

i bought this for my husband, it was a special order, we waited almost 6 months for it, but it was worth it, he absolutely loves it and has asked for a bunch of the other boxes you have

30 June 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

That’s such a lovely thing to read 😊

Some special pre-orders can take longer than our regular in-stock items, as they are produced specifically for that release, so we really appreciate your patience. We’re so happy it was worth the wait and that it made such a special gift.

Sounds like your husband already has his eye on the next boxes!

— The Doctor Collector Team

Rated 5 out of 5 stars

The customer assistance is amazing

The customer assistance is amazing, they help me a lot with effort and professionalism. The products quality is really high. Recommended.

27 July 2026
Unprompted review
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Reply from Doctorcollector

Reading this makes us really proud of the team 😊

We’re glad we could help and that you felt well taken care of. Thank you as well for your kind words about the quality of our products and for recommending us.

— The Doctor Collector Team

Rated 5 out of 5 stars

Straightforward and arrived without…

Straightforward and arrived without issue. Solid quality!

14 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Great to hear everything went smoothly 😊

Thank you for your trust — we’re glad the quality lived up to expectations.

— The Doctor Collector Team

Rated 5 out of 5 stars

Cool selection, perfect condition

Cool selection, collectibles arrived in perfect condition. Fun store! Also, if you have to wait months for a product's release, they keep good track of what you should receive and when. Sounds basic, and it is, but reliability in online shopping can't always be assumed.

1 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Hi Laura, thanks for your review 😊

We’re really glad everything arrived safely and that you enjoyed the Colelctor's Box. Reliability matters a lot to us, especially with pre-orders, so it means a great deal to know you felt informed and looked after throughout the process.

Hope to see you back at the store again!

— The Doctor Collector Team

Rated 5 out of 5 stars

Everything about this was amazing!

Everything about this transaction was better than i ever could have expected. The ordering process was easy. It was a pre-order and communication about the status of my order was consistent and detailed. The product arrived on time and was expertly packaged. The item it self was AMAZING!!! It was a birthday present for someone else and they loved it. Every item within the package was high quality and extremely detailed. LOVE it!!! Excellent work and A+++ service!

20 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Reviews like this truly mean a lot to us 😊

We’re so happy everything came together the way it should and it's wonderful to know the birthday present was such a success.

Thank you for your kind words and for trusting us!

— The Doctor Collector Team

Rated 5 out of 5 stars

Had a issue with the package getting…

Had a issue with the package getting delivered they helped out immediately and got the package to me and the product was amazing

6 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

Thank you so much for your kind review! We’re sorry there was an issue with the delivery, but we’re delighted our team could help resolve it quickly and that you loved the product. We truly appreciate your support!

Rated 5 out of 5 stars

It was a great experience.

It was a great experience.

11 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

We’re really glad to hear that 😊

Thank you for trusting us — we hope you enjoy your Collector's Box!

— The Doctor Collector Team

Rated 5 out of 5 stars

Came with everything I expected but…

Came with everything I expected but what I wasn’t expecting was how great this was. Got myself the stranger things box and it’s incredible. I’ve been re watching the series while going through the box 10/10 recommended and will get much more

8 July 2026
Unprompted review
Doctorcollector logo

Reply from Doctorcollector

What a great way to enjoy it — rewatching the series while going through the box makes the experience even better!

We’re so glad it exceeded your expectations, and it’s amazing to know you’d recommend it so highly.

Enjoy the trip back to Hawkins!

— The Doctor Collector Team

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