DistanceLearningCentre.com Ltd. Reviews 

794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support from staff and tutors, praised for their helpfulness, quick responses, and patient guidance through challenging assessments. Many found the service excellent, appreciating the well-structured materials and easy-to-navigate online platform, which contributed to a positive learning journey. However, some customers noted inconsistent support, experiencing slow tutor responses or a lack of guidance in general. A few also mentioned initial difficulties navigating the learning portal and a need for clearer information.

What people talk about most

Staff

People report positive experiences with staff, highlighting tutors as kind, supportive, and approachable,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the course materials clear,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that tutors are... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am half way through my course. Beginning find it difficult, once I understand the process of each UNIT and how to deal with assessment, I found this quite easy. Also , you have help from your tutor... See more

Company replied

Rated 5 out of 5 stars

I started studying after an 18 years gap. initially, I wasn't very confident, but after talking with the tutor I felt much better. I received full support both academically and morally. Even when my... See more

Company replied

Rated 5 out of 5 stars

This was an incredible journey! There was a lot of material to cover, which took a long time (if you’re aiming for top grades). I managed to get through it in a year, though it was tough, especially s... See more

Company replied

Rated 5 out of 5 stars

Honestly can’t fault them in anyway shape or form. Being out of education for a few years I was scared coming back and had the goal of going uni this year too. The amount of support and constant help... See more

Company replied


Company details

  1. Studying Center

Written by the company

DistanceLearningCentre.com have been established for 30 years and offer a range of qualifications to students including Access to Higher Education Diplomas, Functional Skills & GCSEs, helping thousands of students to study at over 120 UK Universities. Our expertise and efficiency, and our positive relationships with staff, students, awarding bodies and universities, have earned us a reputation for professionalism, reliability and quality. We offer the most flexible payments and study options. Students are guided through their studies with 1:1 support from an expert tutor and supported by our vibrant student Facebook Community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

794 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(794)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not my cup of tea but good content

My first tutor was non communicative and hard to deal with so I requested a change and from there everything worked much better.
I am not a fan of distance learning and would much rather be in a classroom with actual interaction with tutors and peers.
The content is good but the learning methods are not easy to get to grips with and some of the research material did not load or was not available due to licensing issues. all in all, not the best experience but I guess it could have been worse.

3 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your review Glenn. We take all student feedback very seriously and are sorry to hear that you have had a mixed experience with your tutors. We do have technical support if you are finding uploading an issue, but will pass your comments onto our curriculum team. We wish you good luck with the rest of your course!

Rated 5 out of 5 stars

My experience with DLC

The tutors are really helpful and supportive and the website is really easy to navigate!

2 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Kelsie and good luck with the rest of your course!

Rated 5 out of 5 stars

A very positive experience…

I have had a very positive experience of the course so far and my tutor, has been an incredible help to me throughout the first few months. Nothing was too much trouble, she has been continuously encouraging, professional and kind. Thank you for everything.

22 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Steph for sharing your positive experience so far. We wish you well with the rest of your course!

Rated 5 out of 5 stars

I have completed my Access to Higher…

I have completed my Access to Higher Education for social sciences. One of my tutors was brilliant and the other one was alright. It took 11 months to complete while working full time and took a lot of determination. My suggestions are to join the facebook group for help as well as to watch the webinars and podcast for each assignment. I acheived 39 distinctions and 6 merits and got into one of my dream uni's as well as got into assessments centres for apprenticeships.

19 March 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your positive review Aisha and we wish you all the best at university!

Rated 5 out of 5 stars

Straightforward and friendly Enrolment

I was so impressed and pleasantly surprised with how simple the enrolment process was. They are very welcoming and provided very quick responses to the queries I had. My Tutor is great, and the dashboard has everything you need to navigate your way around your studies. I highly recommend choosing distance learning centre.

12 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Amy for your positive review and we wish you well with the rest of your course!

Rated 5 out of 5 stars

Psychology

I'm currently studying a HE access course and going to uni in September to study nursing.
I found studying psychology amazing, my tutor responded promptly to any emails, was very patient and kind, always gave advice and help when needed & there's options for tutorials too where you can speak via phone. The knowledge I have now in the subject I will take with me on my journey in nursing 😊

20 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Jess for your lovely review and we are pleased you feel supported by your tutor!

Rated 5 out of 5 stars

The distancelearningcentre is an…

The distancelearningcentre is an independent learning experience. For me it was great as I was able to work at my own pace between work and am on track to going to uni in September. The tutors are clear and helpful and easy to reach.

17 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your review and we wish you all the best with the rest of your course!

Rated 3 out of 5 stars

DLC platform is difficult to adopt to.

The course overall if really helpfull but the dlc platform could use some improvements. Although it is quite organised for new people like me it is really confusing and I personally really struggle to work with the platform. I think it should be more simplified. Cuz when u open a section of the dlc the first thing I see it alot of words and I have to scroll through the whole page to find the assessment or the saq I need. It only needs some simplification so thay inexperienced students like us won't have to spend alot of time trying to fi d their way in the platform.

19 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your review Upeksha. We value your feedback!
Each set of materials and assessments on the website has a header to allow you to quickly scroll to the section you need. Also just a reminder, your tutor is available for tutorials and as such can certainly take you through the whole of the platform via a zoom tutorial. I think booking one in with them would really help.

Rated 2 out of 5 stars

Just some condescending comments from a…

Just some condescending comments from a substitute tutor I worked with, while my tutor was off on annual leave .

11 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review Jay. We take all student feedback very seriously and I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at studentservices@distancelearningcentre.com

Rated 5 out of 5 stars

So far I have really enjoyed my course…

So far I have really enjoyed my course and I have learnt alot. My biology tutor was very patient and helpful.

10 March 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Mohammad for your positive review about your tutor! We wish you well with the rest of your course.

Rated 5 out of 5 stars

Fresh (re)Start

It is an excellent option for adults who do not follow the pattern way. Serious company, reliable, organised, great tutors. I'm doing Access to HE after many years since I left College, and I don't have any complaints.

8 December 2024
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Laila! We wish you well with the remainder of the course.

Rated 5 out of 5 stars

I have had an amazing start to my…

I have had an amazing start to my course, I have found the material very helpful and I feel I have already learned so much in such a short amount of time (2 months). My tutor has been very helpful, giving in-depth information to all my questions and has been very quick with her responses and review of my work. I have found the ‘do it in your own time’ pace so beneficial , as the lack of time constraints has allowed me to not stress about getting things done before a set deadline and has allowed me to put 100% into my studies. Would definitely recommend to anyone.

26 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review and recommendation Nikola. Good luck with the rest of your course!

Rated 5 out of 5 stars

My tutor is really good and she makes…

My tutor is really good and she makes sure she explains everything to me.

26 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Victoria and we are pleased you are happy with your tutors support!

Rated 5 out of 5 stars

The support I received during my course…

The support I received during my course was exceptional. I am so grateful for all the opportunities this diploma will open up for me. I never thought I’d get the chance to make something of myself, after suffering will mental health during my late teens, I had to drop out of my A levels, I feel like this has given me the chance to rewrite my destiny.

13 February 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you Cait for taking the time to write your lovely review! We wish you well in your future plans.

Rated 5 out of 5 stars

Fantastic and supportive place to study

The course materials are thorough and the assessments challenging. The tutors are extremely supportive. A great place to study with. Even though it's distance learning, experts are on hand to help.

20 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Nickie, we appreciate your lovely comments about our materials and assessments. We are glad you feel supported!

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