DistanceLearningCentre.com Ltd. Reviews 

794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support from staff and tutors, praised for their helpfulness, quick responses, and patient guidance through challenging assessments. Many found the service excellent, appreciating the well-structured materials and easy-to-navigate online platform, which contributed to a positive learning journey. However, some customers noted inconsistent support, experiencing slow tutor responses or a lack of guidance in general. A few also mentioned initial difficulties navigating the learning portal and a need for clearer information.

What people talk about most

Staff

People report positive experiences with staff, highlighting tutors as kind, supportive, and approachable,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the course materials clear,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that tutors are... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am half way through my course. Beginning find it difficult, once I understand the process of each UNIT and how to deal with assessment, I found this quite easy. Also , you have help from your tutor... See more

Company replied

Rated 5 out of 5 stars

I started studying after an 18 years gap. initially, I wasn't very confident, but after talking with the tutor I felt much better. I received full support both academically and morally. Even when my... See more

Company replied

Rated 5 out of 5 stars

This was an incredible journey! There was a lot of material to cover, which took a long time (if you’re aiming for top grades). I managed to get through it in a year, though it was tough, especially s... See more

Company replied

Rated 5 out of 5 stars

Honestly can’t fault them in anyway shape or form. Being out of education for a few years I was scared coming back and had the goal of going uni this year too. The amount of support and constant help... See more

Company replied


Company details

  1. Studying Center

Written by the company

DistanceLearningCentre.com have been established for 30 years and offer a range of qualifications to students including Access to Higher Education Diplomas, Functional Skills & GCSEs, helping thousands of students to study at over 120 UK Universities. Our expertise and efficiency, and our positive relationships with staff, students, awarding bodies and universities, have earned us a reputation for professionalism, reliability and quality. We offer the most flexible payments and study options. Students are guided through their studies with 1:1 support from an expert tutor and supported by our vibrant student Facebook Community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

794 reviews

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4.6

All reviews

(794)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Distance learning has been a stepping stone for my future. I have enjoyed learning through the materials and assessment provided. My tutors help with weekly check-in and encouragement to push through. And how I would be challenged to be able to submit excellent work. So many skill set gained from this course and have learned a lot. Will recommend this to anyone as it has given me hope to look forward to the future and progress with studies.

27 May 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your lovely review Nellie. We wish you well with your studies!

Rated 5 out of 5 stars

Excellent

This course and company have been amazing. My tutors have been incredibly helpful and supportive throughout my time with them. The materials and website are very informative, teaching me all the knowledge and skills required to complete the assessments. The course structure is simple to navigate and there is an overall positive learning attitude throughout. This course has helped me get into university and further my career! Thank you distance learning centre.

5 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Ellie for your lovely review. We wish you all the best with your university studies.

Rated 5 out of 5 stars

Excellent Tutor Support- Helped me achieve my goals

I had a really positive experience studying with DLC, and the support from my tutor was a big part of that. They were always patient, approachable, and incredibly helpful whenever I had questions or needed something explained more clearly. They had no problem with giving me additional help and resources, and supported me when I inevitably made mistakes at the start of the course. Their guidance really helped and allowed me to stay motivated throughout the course until I completed my diploma.

I was studying law and the legal profession, and thanks to the flexibility of the course, the adaptable schedule, and consistent support I received, I’m now going on to study law at a Russell Group university ranked in the top 10 in the UK. It is safe to say that I couldn't have done it without my tutor and I will always be grateful for it.

If you’re looking for a service with tutors who genuinely care and want to help you succeed, I’d definitely recommend them to you. The experience is wholly adaptable to your schedule and ability, and overall delivers academic qualifications capable of enabling you to compete with traditional A-level students.

2 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your lovely review Bradley! We appreciate your positive comments about your tutors and wish you luck in your new adventures.

Rated 4 out of 5 stars

Excellent course and tutor. Website needs to be a bit easier to use

The tutor and course material are very good.

The only reason for 4 stars and not 5 is because I find my user area of the website quite difficult to find my way around and sometimes take quite a long time trying to find the right document.

20 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Adelaide! We are always looking at ways to improve and appreciate your comment. We do provide webinars to support students on how to navigate their learning account and we wish you well with the rest of your course.

Rated 3 out of 5 stars

I didn't enjoy the fact that tutors…

I didn't enjoy the fact that tutors were changed along the way of my course I am use to working with one person as it affects my concentration and working patter.

20 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your review. Our tutors are subject specialists therefore I am sure you appreciate that this is why students can change tutors when changing subjects within their Diploma. We wish you well with the rest of your studies.

Rated 1 out of 5 stars

Distance Learning Centre or Distance Failure Centre…

I do not reccomend this course, for over £1000 I was expecting a clear, helpful pathway to succeeding, however I believe from a) how the course is structured and b) the support that was offered to me that this course provider was trying to set me up for failure from the beginning.

Without a doubt, I am a smart and capable person. However, the way the work was set was not clear at all. I would’ve expected for there to be some sort of an induction to the course to at least help break down the work to an understandable degree, however, I only got sent an email briefly explaining how the course works.

In addition my tutor was completely unhelpful, unprofessional and only seemed to make matters worse. I explained to her I was experiencing lack of motivation due to the complex format of the work and to this she said “the only way to handle procrastination is to just do it.” no sense of compassion, no sense of understanding.

Everytime I tried to get in contact with her she had a very dismissive demeanour and to highlight the extent of her dismissal, I’ve been trying to get my work done as soon as possible and to this, she just threw me to a different tutor. Now if she did this from the start that would’ve been amazing as due to earlier contact I felt as though I couldn’t speak to her but for her to do this last minute when I need her help more than ever just makes me question her as a tutor all together.

To summarise, if you are looking for a course to benefit you you will not find this at distance learning centre, from my experience I believe they are trying to get as much money as they can from us without wanting to help us succeed.

20 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review Aliyah. We take all student feedback very seriously. With regards to your comment about lack of induction, I think there has been some confusion as we do have an induction process and note that you took part in it when you began your studies. Your tutor contacts you every week inviting you to a tutorial so that they can offer further help and assistance. You also have access to your tutor through daily email and WhatsApp communication. Indeed I note that when you asked for help your tutor arranged a tutorial for you the very same day. DistanceLearningCentre.com also offers support via our Student Support Officer who you can liaise with at anytime if you need further help. I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at studentservices@distancelearningcentre.com.

Rated 5 out of 5 stars

Amazing tutoring

Amazing tutor, helped me get through the course very easily. She was really supporting. Although I never met her in person I could sense her kindness and support. Very grateful to have her as my tutor.

20 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Shelly for your lovely review about your tutor. We wish you all the best with the rest of your course!

Rated 5 out of 5 stars

Do it! A great centre and so many possibilities

From the beginning they’ve been very kind and supportive, I can’t thank her enough her patience and knowledge. I wouldn’t hesitate if you were considering doing an access course with the DLC, lots of helpful information and online guidance available on the their website to!

19 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Jess. We are pleased you are finding the course information helpful and wish you well with the rest of your course!

Rated 5 out of 5 stars

Couldn't be more pleased with my studies

I am almost at the end of my Distance Learning studies and I am very pleased with how it has gone so far. I have been able to organise my studies around my work and family commitments without any problems, managing my workload as I progress in a flexible and accessible way. Each assignment contained material that was clear and helpful and the one to one support from the tutor was invaluable throughout. The feeling of achievement after each assignment is priceless.

7 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your lovely review Kasia. We appreciate your positive comments and are pleased you are enjoying your course!

Rated 5 out of 5 stars

Very impressed with my biology tutor as…

Very impressed with my biology tutor as responsive and graded my papers extremely fast

28 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive comments about your tutor! We wish you well with the rest of your course.

Rated 5 out of 5 stars

Great tutor!

The course is well structured and the online platform is easy to navigate. I receive prompt, detailed feedback from a very knowledgeable, patient and supportive tutor. The helpful webinars and regular reminders as we approach moderation day are very helpful.

2 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Stephanie for taking the time to write your lovely review!

Rated 5 out of 5 stars

Great experience

Great experience, very helpful tutors.

2 May 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Maya for your positive review!

Rated 5 out of 5 stars

It was very effective

It was very effective

22 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Halima and we wish you well with the rest of your course!

Rated 1 out of 5 stars

Don’t recommend

Honestly, I’m part way through my course and have had nothing but problems. Although the tutors always respond to your email and are there they don’t help with anything if you have a problem or don’t understand it. They just send you off to deal with the problem on your own. When trying to find resources and instructions for what you need to do in the assignments it’s like a treasure hunt and none of the information is together. My tutor told me to use a specific website in my essay and to reference it so I did exactly that, I get my feedback and I have been downgraded to a Merit, when I need quite a lot of distinctions for what I want to go onto study at university, and was told in my feedback that I could not use that website because it wasn’t accurate information and wasn’t the right level when I was specifically told to use that website. I’ve spent over £1000 on this course and it’s a complete let down. As someone who has health conditions which is made so much worse by stress this course has done nothing but stress me out and make me poorly. Don’t recommend at all.

29 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review Nicole. We take all student feedback very seriously.
I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at tutorsupport@distancelearningcentre.com to arrange a phone call with you.

Rated 1 out of 5 stars

I’ve had a really poor experience with…

I’ve had a really poor experience with this distance learning course. I asked for my assessment codes multiple times before and after the Easter break and received no response. It’s been extremely frustrating, especially as I’ve been charged late fees despite not being given fair access to complete my work. I feel let down, unsupported, and scammed. Definitely wouldn’t recommend unless major improvements are made in communication and student support.

23 April 2025
Unprompted review
DistanceLearningCentre.com Ltd. logo

Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review. We take all student feedback very seriously.
I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at quality@distancelearningcentre.com to arrange a phone call with you.

Rated 4 out of 5 stars

Good communication and connectivity,

I liked how the tutors keep in touch weekly and are there when you need a tutorial or have any questions.

22 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review about tutor communication Emma. We wish you well with the rest of your course!

Rated 4 out of 5 stars

The tutors were very helpful and it was…

The tutors were very helpful and it was a good way to increase ucas point by doing this course and gain admission in university wanted.

22 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Sukhpreet for your positive comments. We wish you well with the second half of your course with us!

Rated 5 out of 5 stars

Brilliant

Very easy to enroll, helpful enrolment team.

9 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely comment about our enrollment process Marcie. We wish you all the best with your course!

Rated 4 out of 5 stars

Good course content and tutors…

Good course content and tutors supportive , some frustration re repetitive questions and having to wait over weekends for work to be released when I'm completing in a much shorter time frame. but, other than that, easy to navigate, valuable resources and support/ feedback . Would recommend

11 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review and recommendation Emily!

Rated 5 out of 5 stars

Tutors offer good support throughout…

Tutors offer good support throughout studies. Great flexibility and website and app are easy to use and access.

3 April 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Rose! We wish you luck with the rest of your course!

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